Grayson BMW

Great people and great service. My service guy (Matt) was there for any questions or help that I needed. Thanks! My service guy (Matt) was there for any questions or help that I needed. Thanks! More

the tech was great and they got my car in and did a excellent job.A negative at the dealership they charge a surcharge on American Express credit card which is ridiculous at a luxury dealership excellent job.A negative at the dealership they charge a surcharge on American Express credit card which is ridiculous at a luxury dealership More

If i could give 0 stars I would! I bought a used Audi from Greyson BMW on July 31, 2024. On August 1, 2024 I was driving it and the check engine light came on. I immediately stopped I bought a used Audi from Greyson BMW on July 31, 2024. On August 1, 2024 I was driving it and the check engine light came on. I immediately stopped driving it and had it towed to Audi Knoxville who diagnosed the check engine light and I find out it needs about $5K worth of work. The car has an oil leak, a coolant leak, bad oil cooler and a bad water pump among other things. I was told by my salesman that they did a 120 point inspection on every used car before putting it up for sale. Later come to find out that is not true and ALL they do for used cars is an oil change. Not only am I out the money I just spent on this car, but now they are leaving me to fend to come up with another $5K to FIX this car I just bought and have not been able to drive since day 2!! There response to all of this has been sorry about your luck we cant do anything to help!! SO DISGUSTED! Not the experience I expected from a BMW store!! More

Satisfied with the fast and accurate service. ...It makes me look forward to my next visit. ...It makes me look forward to my next visit. More

Staff is friendly and courteous. Also time sensitive to get me in and out promptly and let me know what my vehicle needs in repairs and costs Also time sensitive to get me in and out promptly and let me know what my vehicle needs in repairs and costs More

Helpful and organized friendly people. Great selection of vehicles both new abd used. Convenient location. Great selection of vehicles both new abd used. Convenient location. More

Great helpful sales force and all supporting departments. Large selection of both used and new cars. Large selection of both used and new cars. More

Great waiting area with coffee and other drinks plus snacks. Great communication with the service staff. snacks. Great communication with the service staff. More

Fantastic customer care and very attentive to my vehicle’s needs! Positive, helpful, and accommodating! vehicle’s needs! Positive, helpful, and accommodating! More

Grayson BMW is/has always been a great place to purchase or have a vehicle serviced. Always customer friendly, professional and courteous. or have a vehicle serviced. Always customer friendly, professional and courteous. More