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Grayson BMW

Knoxville, TN

4.8
909 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

September 27, 2024

Dylan was great. Very responsive and efficient. I do enjoy the professionalism of the service department. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for More

by sdmyers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Through service check up’s with minimum waiting by experienced technicians and service manager who explain the service needed. More

by robertchittum1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 27, 2024

Jason was awesome! He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outsta More

by TimG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Rosini
September 27, 2024

They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 27, 2024

Great service! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! More

by Jhorntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 25, 2024

I have been so happy over the years that I keep buying new vehicles there! More

by AnitaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 25, 2024

The Service Department has always been quick and very affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! More

by Meaniep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 25, 2024

Very helpful, no pressure sales team. Many nice and moderately priced used vehicles to choose from at any given time. More

by holliesmith
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
September 23, 2024

I took my car for a regular oil change. Car was taken to the service area for the customary inspection. Findings were reviewed with me and explained what needed to be taken care sooner, so More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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