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Grayson BMW

Knoxville, TN

4.8
909 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

October 01, 2024

Rich and Jason were a big help and were very patient with our inquiries. This was our first BMW purchase and we drove a good few models (more than once). We found the sales transaction very transparent and v More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray and Jason Raser
October 01, 2024

Always get our car up and running when we bring it in to Grayson BMW More

by Debra Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 01, 2024

Frank was super nice and helpful. He kept in touch and made sure we were taken care of. 10/10 recommend Grayson and Frank. More

by darbyerica1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and James? (finance man)
September 30, 2024

Dylan is my contact for services at the dealership. I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John More

by John Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 30, 2024

Being a customer in a whole state(s) away. We trusted our salesman Shawn Lewis to process everything over the phone and online to finalize and delivery our vehicle to Florida in a timely mann More

by mjenkinsllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lewis
September 30, 2024

Easy to schedule service as long as don’t need loaner. Service manager professional and polite. Car ready before estimated time. More

by Scotstr
Recommend Dealer
Yes
Employees Worked With
Trent
September 29, 2024

I went to Grayson after I had a bad experience with another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are i More

by June
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
September 29, 2024

Matt has been great to work with since Will left. He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discover More

by rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 28, 2024

Great service, easy transactions and always helpful sales. Looking forward to meeting the service side. Will do business again! More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh M.
September 27, 2024

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions More

by tracyi7996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other
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