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Grayson BMW

Knoxville, TN

Overview
Reviews
Vehicles
4.8
909 Reviews
Call Dealership (865) 693-4555
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

October 15, 2024

Justin is always professional, service experience was great and they had my loner car ready! More

by grmurdoch59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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October 14, 2024

Matt takes wonderful Care of my car he is save me money. My husband and I both trust him. More

by rinio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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October 13, 2024

Friendly staff, great customer service. Dylan was very knowledgeable and answered all my questions. And I appreciate the complimentary car wash! More

by Lorigmcfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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October 12, 2024

Atmosphere and service was great Dillon addressed all of my concerns with my vehicle thanks More

by Bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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October 11, 2024

I always have a positive experience at Grayson. Justin is very personable and explains everything in a way I can understand. More

by juliesuel JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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October 10, 2024

Mistakes after mistakes and not resolved for 3 months after purchase. I would not recommend. More

by nggatzke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawnn, Tom, Debbie.
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October 08, 2024

Angelo was wonderful to work with in purchasing our BMW X6. We would not hesitate to buy from Grayson again. Overall Experience 5 Stars! More

by Blake Leach
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angelo
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October 08, 2024

The service department is outstanding. I had an emergency breakdown and they handled everything with a sense of urgency and professionalism. Great job! More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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October 04, 2024

Professional and thorough. Videos from the technicians are great. The dealership is conveniently located for my needs. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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October 04, 2024

The service representative, Dylan, was courteous and very helpful. He clearly explained what would be done and when completed and how long it would take. I was very satisfied with the experience. More

by Mle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
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