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Grayson BMW

Knoxville, TN

4.8
1,038 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,038 reviews

January 11, 2025

I bought my first BMW in 1992. One of the main reasons I continue to buy from Grayson is the service I receive. )The techs do what needs to be done and I’m out the door. Never had More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 09, 2025

Trent, and the service crew are top notch. All of my needs were met promptly and thoroughly More

by rogerh007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
January 08, 2025

Excellent and speedy service. At least fifteen words. I am at loss for words. Thanks! More

by Ornlx10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen
January 07, 2025

I had a great experience with Grayson BMW. Steve was a very knowledgeable and professional salesman who made me feel welcomed and appreciated. More

by jpw579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Davis
January 06, 2025

Consistent. Every service is top notch. Our service advisor, Matt is excellent and always takes good care of us. More

by Daughters4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 06, 2025

Great and speedy service with outstanding service managers that kept you informed. Coffee with snacks were also an added pleasure. More

by ted.leenerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
January 06, 2025

Quality work excellent communication and follow through on ordered item. Dylan did an exemplary job. More

by daperrine
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dylan
January 05, 2025

Trent was great took with. He took care of every single detail. Looking forward to my next service. Far exceeds the service I received at my local dealer. Well worth the d More

by sherimcrae423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
January 05, 2025

Dylan is a very trusted advisor. I have confidence in him and that translates to confidence in Grayson BMW. He is the BEST! More

by John Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 05, 2025

Justin always provides impeccable service. I would recommend Justin and the service department at Grayson BMW to anyone. More

by yancey.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
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