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Grayson BMW

Knoxville, TN

4.8
1,083 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,084 reviews

February 18, 2025

Great customer services and excellent craftsmanship of their work. Dylan was upfront on the cost and made sure I was out in a timely manner More

by blocs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 17, 2025

Dylan is courteous and respectful during my appointment. He arranged to have a courtesy vehicle during the repair. More

by thomas.sales
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris, Robert (shop manager)
February 17, 2025

Matt Scholer in service is top-notch. His professionalism is outstanding. He helped us navigate a prickly insurance situation and made sure we had exactly what we needed to do it correctl More

by Mooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholer
February 16, 2025

Service is a unfortunate inconvenience of modern life but when it has to be done, Trent at Grayson BMW makes it easy More

by elambert24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 15, 2025

Trent listening to all the questions I had and had a solution for every thing More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 15, 2025

This was our second purchase from Grayson. It was just as positive as our first purchase. Logan was our sales guy for our second purchase. He was very pleasant, with multiple test drives. More

by Happy X3 M40i
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
February 13, 2025

Good and thorough service, pleasant waiting area, can work, computer or coffee break, complete satisfaction More

by Vernl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 11, 2025

They had great service and made my car buying experience way easier than I would’ve expected. More

by jamfuson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
February 10, 2025

Very easy car buying experience. Logan was very easy to work with and gave a fair deal. More

by Jrdavis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
February 09, 2025

Always prompt and professional service. We only use Grayson to service both our cars. Will continue to use. More

by nicelybrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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