
Grayson BMW
Knoxville, TN
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Excellent customer service and experience. Updates on my car came timely. My service on my car was completed in the time frame given at drop off. Updates on my car came timely. My service on my car was completed in the time frame given at drop off. More
I recently purchased a 2016 BMW X5 M Sport from Grayson BMW, and I couldn’t be happier with the experience! Tyler and whole Grayson team were professional, knowledgeable, and made the entire process smooth BMW, and I couldn’t be happier with the experience! Tyler and whole Grayson team were professional, knowledgeable, and made the entire process smooth and stress-free. The vehicle itself is in fantastic condition and drives like a dream — exactly what I was hoping for. I really appreciate the attention to detail and the level of service I received. Highly recommend Grayson BMW to anyone looking for a quality car and top-notch customer service! More
The dealership is convenient to my location and Justin Pickell gives me valuable advice as to conditions that need my attention. Refreshments were nice while I waited for service. Pickell gives me valuable advice as to conditions that need my attention. Refreshments were nice while I waited for service. More
I will not be leasing another BMW! I found that my warranty does not cover warning lights - seems basic. Told that I have to pay $200 to find out what is wrong with my car. Good timin I found that my warranty does not cover warning lights - seems basic. Told that I have to pay $200 to find out what is wrong with my car. Good timing as my lease is up. More
I consistently enjoy an exceptional experience at Grayson BMW. Matt, with his attentive and personable approach, always goes above and beyond to ensure I am well taken care of. His friendly demeanor and expe BMW. Matt, with his attentive and personable approach, always goes above and beyond to ensure I am well taken care of. His friendly demeanor and expert knowledge make each visit a pleasure, leaving me feeling valued and appreciated as a customer. More
My most recent service at Grayson BMW was excellent! My service advisor, Matt Mull, did a superb job! Thank you Matt for taking great care of me and my X3!! My service advisor, Matt Mull, did a superb job! Thank you Matt for taking great care of me and my X3!! More