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Grayson BMW

Knoxville, TN

4.8
909 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

October 29, 2024

We always have a pleasant experience when visiting Grayson BMW. The staff are very easy to work with. More

by Kdf7890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray Mike sonju
October 28, 2024

Richard Gray was easy to work with and helped me through the process of ordering my new 2025 X3 M50. He walked me through each step and made sure I had all the information as we went. He answered every ques More

by rjweaver3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray (CA), Jason Raser (CA), Brian Henderson (Finance Manager)
October 27, 2024

I’ve had my car there twice and service and customer support is 100% . When it comes time to get a new BMW they’ll be first on my list More

by nfa223556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, and the parts department
October 27, 2024

Matt provides great customer service! We have been long term Grayson BMW customers. Thanks for taking good care of us and our BMW. More

by jaclynallisonwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 26, 2024

Although I bought my BMW at another dealership, I’ve used Grayson for all my maintenance needs. Trent, in particular, has been wonderful to work with. He keeps me informed and he is truthful in his assessm More

by AliceB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
October 24, 2024

Great service. I have always been impressed with this crew : Dylan does an amazing job More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
October 23, 2024

Great place to purchase a new BMW Carson was a good salesman and very knowledgeable about my carv More

by Jmonday54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
October 23, 2024

Matt is our go to at BMW. He is the best service manager we’ve ever had More

by Beamboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 22, 2024

I am satisfied with repair work and very pleased with my rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. More

by Loyless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
October 22, 2024

Grayson Service is consistently great and reliable. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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