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Grayson BMW

Knoxville, TN

4.8
1,038 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,038 reviews

January 25, 2025

Exceptional customer service! Efficiency at it best with very knowledgeable technicians. Highly recommend Dylan as a service advisor! More

by schreiwe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2025

Efficient, quality, clean, respectful, kind and always willing to listen and help with the process. More

by svfd573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 24, 2025

Colin was great to work with. He was very prompt with communication and very accommodating. More

by viper-five-conform
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
January 22, 2025

The sales person and sales manager are very friendly. They patiently discussed all options with me. More

by Qingming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks, and his manager
Jan 22, 2025 -

Qingming responded

The sales person and sales manager are very friendly. They patiently discussed all options with me.

January 22, 2025

Great dealership experience with competent and attentive staff. Highly recommend for anyone looking for a new car. More

by HC13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Grey
January 22, 2025

Jason helped me locate an absolute gem. My son had his car totaled due to a tire blow out. If he did not have a bmw, the accident would have been devastating. Well, Matt. in service and Jas More

by Dgmbjj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt and Jason
January 21, 2025

Beat dealership in town! ! Surpasses Mercedes by miles! Sale people are professional, service is exceptional. They work as a team to make your experience as pleasant and comfo More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin for service and Carson for salea
January 20, 2025

We have used this dealership 3 times and have been happy with our salesman Rich, however your finance associate Brian’s attitude became defensive and unprofessional when questioned on his calculations that More

by trishaortwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray and Brian in Finance
January 19, 2025

Excellent Service and agent. your team that service BMW is excellent and informative. Unlike the Mini groy More

by Jh6301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Harris is the best service advisor in my last 60 new cars purchase
January 18, 2025

Thanks for the Special brochure costs were responsible. Repair work was done properly and promptly. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
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