Back

Grayson BMW

Knoxville, TN

4.8
1,447 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,447 reviews

December 18, 2023

Got us in on time and got us serviced. No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 18, 2023

I’ve had three dealings with Grayson BMW and have been pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with More

by gadgeteer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 18, 2023

N/a N/a N/a N/a N/a N/a N/a N/a More

by cousinclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 18, 2023

Absolutely the best experience I’ve had getting a car on my own. Matt was knowledgeable and helpful. This dealership is a class act! More

by Klantry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 17, 2023

The mechanics at Grayson BMW were awesome. They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each More

by eli.mcgalliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 16, 2023

Matt is professional and engaging. He leaves me with the impression my satisfaction matters. I trust him! And that is important. More

by jannhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 15, 2023

I found it to be very clean and up to date. Great inventory of vehicles. Very professional staff with a friendly atmosphere. Pricing seemed reasonable for the product sold. Experience was great More

by morrisz06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole, main interface and the sales manager
December 15, 2023

Justin is very knowledgeable and helpful. Always a pleasure to have Mr car serviced at Grayson. More

by Jim Dukes
Recommend Dealer
Yes
Employees Worked With
Jason
December 15, 2023

Service was great! !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excelle More

by jenniferdeatherage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent and Buffalo Bill
December 15, 2023

The where very nice and work well with me over the phone my salesman was great so nice and understanding that I work so much it was hard for me to come buy the car I made down payment over the phone great e More

by Marieshular
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
...
110
...