Grayson BMW

Matthew was excellent as he handled anaiirbag recall issue with the 325CI. My rating for the dealership is due to past experiences. issue with the 325CI. My rating for the dealership is due to past experiences. More

Had to get a sudden problem fixed with my BMW diesel and the service department handled it promptly. the service department handled it promptly. More

The scheduling of appointments runs smoothly. Dylan does a fantastic job of checking on the client and keeping you updated with the progress of the service. I appreciate the video provided by the Dylan does a fantastic job of checking on the client and keeping you updated with the progress of the service. I appreciate the video provided by the mechanic going over the vehicle. I feel like I receive the service I am paying for and not being taken advantage of. More

Everyone was so helpful and friendly. They don’t hover over you as you look for a car trying to push you into buying something as most car places do. When my husband and I found what we w They don’t hover over you as you look for a car trying to push you into buying something as most car places do. When my husband and I found what we wanted they made the process so smooth and provided us with answers to all our questions. It’s the best place if you’re looking to purchase a car. More

I had a great experience at Grayson BMW dealership. Rich was very informative, answered all my questions, test drove few cars before deciding. Would definitely recommend it. Rich was very informative, answered all my questions, test drove few cars before deciding. Would definitely recommend it. More

Most select car dealership in Knoxville that has a luxury environment. Excellent service department….. Highly recommend environment. Excellent service department….. Highly recommend More

Most of the work was done via phone/text, and it was easy! Roger was the best! The only issue was the amount of time I spent waiting for Finance. easy! Roger was the best! The only issue was the amount of time I spent waiting for Finance. More

Very pleased with my purchase from the beginning to end. The service department is excellent. When I need service or simply have a question I contact Matt Mull, always takes care of the situation. I would h The service department is excellent. When I need service or simply have a question I contact Matt Mull, always takes care of the situation. I would highly recommend Grayson BMW of Knoxville to anyone considering purchasing a BMW. More

Service at Grayson BMW is always been excellent. All the way from Scheduling to service Grayson BMW Service is excellent. Mathew is my service advisor is very knowledgeable, helpful and very friendl All the way from Scheduling to service Grayson BMW Service is excellent. Mathew is my service advisor is very knowledgeable, helpful and very friendly. More

Matt Schroller is excellent! It is always a pleasure to work with him. Wouldn't have anyone else looking after our vehicles. It is always a pleasure to work with him. Wouldn't have anyone else looking after our vehicles. More