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Grayson BMW

Knoxville, TN

4.8
1,038 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,038 reviews

January 31, 2025

The consistent excellent service and attention to detail have made dealing with Justin Pickell & Grayson a pleasure. The knowledge and friendly atmosphere are greatly appreciated. We wouldn’t consider doing More

by wroneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
January 31, 2025

Good service center and completed successful work on my car. Rental/ car was also provided More

by waynealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 30, 2025

Justin is great and knows his job, always honest and straightforward. Wonderful salesman for BMW More

by Jsteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickles
January 30, 2025

Dylan in the service department went far and beyond to help out with the services I needed on my vehicle. More

by Mdm1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
January 29, 2025

Extremely successful buying experience at Grayson BMW. I was helped by Shane and Tom, both of which were extremely knowledgeable, friendly, and helpful. I’m very pleased with my experience! More

by Devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Tom
January 28, 2025

Dealership: 4/5; Service department: 1/5. I wrote more detailed reviews on other platforms. More

by Dimitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt, Robert
January 28, 2025

Great buying experience, easy to do business with, they know what I wanted and worked with me! More

by carlos.gutierrez.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
January 27, 2025

I had a wonderful experience! Josh was very helpful and made the experience easy and enjoyable! More

by rochelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
January 26, 2025

Professional in both sales and service. New vehicle had some issues with two recalls prior to delivery and after purchase another issue occurred. All items were taken care of and the serv More

by jrbachelier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Whitaker, Matt Schroller
January 26, 2025

Great experience and service person was very helpful and made the process easy without issues. More

by aliza.galani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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