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Grayson BMW

Knoxville, TN

4.8
1,447 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,447 reviews

January 08, 2024

Very attentive. Addressed our concerns and very knowledgeable and prompt. Friendly and explained the needs. More

by tenagoins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
January 07, 2024

My engine light came on so I took my car in to Grayson BMW. It was an emissions light. They put the my car in the service garage had the part in stock and then replaced. We were in and out and back on t More

by tammyalt9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin not sure of the service technician name
January 06, 2024

Excellent service . Steve was easy to deal with as always. I have bought several BMWs from him and have been pleased every time. Wonderful service department and tech More

by hendonwilliamt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Steve Swagerty
January 06, 2024

The dealership provided excellent service. My car was ready when promised and they spelled out clearly the cost and any other recommended repairs. More

by Steve
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
January 06, 2024

Excellent sales and service from Grayson BMW for over 30 years! Steve Swaggerty is EXCELLENT! More

by kevinbrabson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Steve Swaggerty
January 05, 2024

We always receive great service from the service department and Justin Pickle always takes great care of us during the process. More

by RCK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 05, 2024

I had a good experience at BMW. Matt does a great job and seems to care about delivering excellent service More

by JC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
January 05, 2024

Justin Pickell is superb, helpful and follows through. I am grateful for him! give him a raise! More

by amyblankenship
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
January 05, 2024

Easy to get appointments, usually work u rite in as soon as u pull up, everyone is friendly and courteous, nice and clean waiting room, and let u know exactly what they did and the condition of ur car. More

by elvin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James was service advisor.
January 05, 2024

I have had Nothing but positive experiences at Grayson BMW. James in service is great More

by bjcox10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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