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Grayson BMW

Knoxville, TN

4.8
963 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 963 reviews

February 15, 2025

Trent listening to all the questions I had and had a solution for every thing More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 15, 2025

This was our second purchase from Grayson. It was just as positive as our first purchase. Logan was our sales guy for our second purchase. He was very pleasant, with multiple test drives. More

by Happy X3 M40i
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
February 13, 2025

Good and thorough service, pleasant waiting area, can work, computer or coffee break, complete satisfaction More

by Vernl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 11, 2025

They had great service and made my car buying experience way easier than I would’ve expected. More

by jamfuson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
February 10, 2025

Very easy car buying experience. Logan was very easy to work with and gave a fair deal. More

by Jrdavis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
February 09, 2025

Always prompt and professional service. We only use Grayson to service both our cars. Will continue to use. More

by nicelybrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 08, 2025

Really appreciate customer service. Nice waiting room. Matt seems like he really cares. Wish loaners were back. More

by catville115
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 08, 2025

Justin in the Service shop always goes above the norm to make sure I am taken care of. More

by Joeinknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 07, 2025

Viacheslav, my sales rep, was an absolute pleasure to work with. He allowed me to make my decision at my pace. Brian, the financial advisor, was also good to work with. My past experiences with Grayson B More

by percynski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viacheslav, Brian
February 07, 2025

Always fast service and very knowledgeable. Keeps me updated on needed services for both of my cars. More

by sstuffle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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