Grayson BMW

Matt in the service dept is top notch. Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole! More

My salesman David Biggerstaff was absolutely awesome to work with. He always answered any questions we had. He was very personable and I highly recommend working with him. We did have to wait several ho work with. He always answered any questions we had. He was very personable and I highly recommend working with him. We did have to wait several hours for the finance department so that was quite a big delay, but it was OK. We chatted with David. It was too bad. The genius was so busy that day. We did not get to spend enough time with him and things were gone over pretty quickly, but I know he’s easy to get a hold of and chat with to answer any of my questions. More

Grayson was able to get me in for maintenance and recall work quickly. Work was done all in the same day even though the recall required a major tear down. work quickly. Work was done all in the same day even though the recall required a major tear down. More

My dealer choice for service and will drive 100 miles past other dealers! Professional, courteous, classy the way it should be… past other dealers! Professional, courteous, classy the way it should be… More

Great experience at Grayson BMW purchasing a high-quality used vehicle. Shane Childress was fantastic—professional, knowledgeable, and never pushy. He let me take my time inspecting the car, arranged a test used vehicle. Shane Childress was fantastic—professional, knowledgeable, and never pushy. He let me take my time inspecting the car, arranged a test drive, and even helped find a transport truck on his day off. Top-notch service and hospitality all around. Highly recommend. More

This was first service visit for my X3, was told my tires needed replaced at 7600 miles! I spoke to manager and he did nothing to resolve this issue except leave BMW corporate phone number on my service rece needed replaced at 7600 miles! I spoke to manager and he did nothing to resolve this issue except leave BMW corporate phone number on my service receipt. This is my 5th BMW that I have purchased and my 3rd X3. I usually trade every 3 years.. I will never buy another vehicle from this dealership and this will be my last BMW. Very disappointed. I will tell everyone I know about this experience. More

The Service Department at Grayson is terrific. They give fair and honest appraisals of what our BMW X3 needs. They give fair and honest appraisals of what our BMW X3 needs. More

Excellent service and we were treated with dignity and respect. I would recommend them to anyone that is looking for a vehicle to purchase. respect. I would recommend them to anyone that is looking for a vehicle to purchase. More

Grayson BMW has sold me two vehicles and both experiences were extremely easy and friendly. They valued my time and budget. I left a happy customer and will return for my next vehicle. were extremely easy and friendly. They valued my time and budget. I left a happy customer and will return for my next vehicle. More

Always great customer service. Justin always goes the extra mile to take care of our service needs. Justin always goes the extra mile to take care of our service needs. More