Grayson BMW

Make appointment for 1:00pm and arrive 15min early to be told it will be 3 hours. I asked why would I make an appointment and it take 3 hours for an oil change, I was told that’s your appointment time and t told it will be 3 hours. I asked why would I make an appointment and it take 3 hours for an oil change, I was told that’s your appointment time and there is cars in front of you. Appointment times are when your vehicle is scheduled to be serviced More

Grayson has an amazing service department. They are very professional and thorough. They were able to fix a problem I had with my center console box that my hometown dealership did not know ho They are very professional and thorough. They were able to fix a problem I had with my center console box that my hometown dealership did not know how to do. They also went out of their way to make sure that I was not inconvenienced. They definitely know what they are doing. More

They worked us in and corrected the problem quickly, I appreciated that very much, they also were able to perform a scheduled repair ahead of time appreciated that very much, they also were able to perform a scheduled repair ahead of time More

Great experience with Jason Rossini at Grayson BMW. No surprises and very clear buying process. A breath of fresh air compared to previous other dealer experiences. Would highly recommend! No surprises and very clear buying process. A breath of fresh air compared to previous other dealer experiences. Would highly recommend! More

Justin was great! Quick prompt service no pushy extras just good work, I will be back again Quick prompt service no pushy extras just good work, I will be back again More

Non pressure salesman, accommodating, we would recommend others very happy with the car Thanks to all others very happy with the car Thanks to all More

Our service provider Dylan is a 🪨 🎸 rockstar. He is an excellent communicator with great follow through. He makes taking your car in to be serviced a great experience. THANK YOU ROCKSTAR. WIN BIG He is an excellent communicator with great follow through. He makes taking your car in to be serviced a great experience. THANK YOU ROCKSTAR. WIN BIG 100% More

They do a great job getting you in for service and communicating about the work done. I appreciate the videos they share to explain communicating about the work done. I appreciate the videos they share to explain More

Can’t beat a BMW’s performance! Grayson’s service department is the best! Justin Pickle has taken care of us for years in a most professional and excellent manner. Grayson’s service department is the best! Justin Pickle has taken care of us for years in a most professional and excellent manner. More

Very professional and thorough 👏😍. Far exceeded my expectations and much better than any other experience I’ve had with a dealership Far exceeded my expectations and much better than any other experience I’ve had with a dealership More