Grayson BMW

Love that I was able to communicate with my sales rep via text as I don’t have a lot of time during the day. I got everything set up all the car and then purchased it nice and efficient and had a good price. text as I don’t have a lot of time during the day. I got everything set up all the car and then purchased it nice and efficient and had a good price. More

My recent service experience was excellent. Trent gave me a call when the part he ordered came in and worked with me to set a mutually convenient service date. When I arrived Trent had a loaner Trent gave me a call when the part he ordered came in and worked with me to set a mutually convenient service date. When I arrived Trent had a loaner car ready to go. He kept me informed on the repair progress and sent me a text advising that my vehicle was ready to pick up. The repair appeared professionally done and my vehicle was washed. I am completely satisfied. More

It was a wonderful experience! I love visiting this place for the service! Highly level of quality as always! I love visiting this place for the service! Highly level of quality as always! More

Our sales rep, Ricky Loy, was very professional and friendly. He made us feel valued and welcomed. friendly. He made us feel valued and welcomed. More

Matt was great with rental car and accurate quotes. . the work was done quickly and professionally . the work was done quickly and professionally More

Justin P. at Grayson BMW is absolutely AMAZING. Our car was totaled recently due to the wonderful roads of Tennessee (potholes). My car was always cared for ve at Grayson BMW is absolutely AMAZING. Our car was totaled recently due to the wonderful roads of Tennessee (potholes). My car was always cared for very much & he knew that. He was so patient with us & he took wonderful car of us. He took that kind of car of us from the very beginning when we got our car. He goes out of the way to make sure his customers are taken care of. We just ordered our next BMW & when we go back to get it & we make our appointment to get it serviced, it will always go thru Justin. Grayson is very lucky to have an employee like him. He is a true asset. More

This was fast easy and in and out great service and great customer service would recommend customer service would recommend More

Matt and Grayson always treat me like a premium first class member. I feel like I get true value out of my relationship with them and trust their recommendations. class member. I feel like I get true value out of my relationship with them and trust their recommendations. More

Awesome dealer with outstanding service. Dylan is my advisor and is to notch! What a blessing to have a place I can count on to take care of my car as if it were their own! Dylan is my advisor and is to notch! What a blessing to have a place I can count on to take care of my car as if it were their own! More

Great service! All services done satisfactory, highly recommended service with Trent at Grayson BMW in Knoxville All services done satisfactory, highly recommended service with Trent at Grayson BMW in Knoxville More