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Grayson BMW

Knoxville, TN

4.9
1,203 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,203 reviews

September 13, 2025

I am very grateful for Justin’s help. Knowledgable, caring, helpful, friendly. Only very best words Thank you very much. Would highly recommend Grayson BMW . More

by karina-lyon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
September 13, 2025

I like the Service Advisor, Dylan Harris, for his professional, friendly and helpful work/character. I do not want BMW dealer or company to let the vehicle insurance companies to know my information More

by Minhqdoan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
September 11, 2025

outstanding service by all who were involved in me getting this vehicle. Actually enjoyed the process. First class every step of the way More

by tellicocobra
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
logan and Mike forgot the lady doing the paperwork name
September 11, 2025

Amazing experience. Everything was clearly explained and all work was done on time. Dylan is fantastic to work with. More

by bambroziak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
September 10, 2025

I have always had the best service when I take my car into Grayson BMW, whether it's for an issue or scheduled maintenance. These guys are the best, honestly, for service and safety maintenance. My most More

by silverlin
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
September 08, 2025

While a BMW is a luxury car, Grayson’s also has a luxury service department. I appreciate their courtesy and friendly service. I especially commend their comfortable waiting area and the chance to get a rid More

by jjcread1
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Recommend Dealer
Yes
Employees Worked With
Matt Moss
September 07, 2025

As always the service department was awesome. I have always dealt with Justin and never been disappointed More

by oodyj
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
September 06, 2025

Justin is always courteous & had my car serviced in a timely manner..I have been a customer for 40 plus years & love all BMW's I have owned More

by LibbyWolfenbarger
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Recommend Dealer
Yes
Employees Worked With
Justin
September 05, 2025

Great service on an oil change. I was in and out fairly quickly and car came out clean and ready to go. More

by bishbash
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Recommend Dealer
Yes
Employees Worked With
Matt
September 04, 2025

Always a great experience at Grayson. Matt is a wonderful service rep, explains the procedures well and very efficiently. More

by susan.timisela
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
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