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Grayson BMW

Knoxville, TN

4.8
943 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 943 reviews

February 01, 2025

Rich Gray was quick to help us and was wonderful to work with. I love my new X3! More

by Ctaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray
February 01, 2025

I am giving this dealership a 5 star all because of my interaction with the service department and Justin Pickle. He was very professional and a help when we didn’t feel heard. Grayson is blessed to have More

by allib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 31, 2025

Matt makes it special. He separates average and fantastic. He is Grayson service and does a great job More

by georgeme58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroder
January 31, 2025

The consistent excellent service and attention to detail have made dealing with Justin Pickell & Grayson a pleasure. The knowledge and friendly atmosphere are greatly appreciated. We wouldn’t consider doing More

by wroneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
January 31, 2025

Good service center and completed successful work on my car. Rental/ car was also provided More

by waynealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 30, 2025

Justin is great and knows his job, always honest and straightforward. Wonderful salesman for BMW More

by Jsteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickles
January 30, 2025

Dylan in the service department went far and beyond to help out with the services I needed on my vehicle. More

by Mdm1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
January 29, 2025

Extremely successful buying experience at Grayson BMW. I was helped by Shane and Tom, both of which were extremely knowledgeable, friendly, and helpful. I’m very pleased with my experience! More

by Devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Tom
January 28, 2025

Dealership: 4/5; Service department: 1/5. I wrote more detailed reviews on other platforms. More

by Dimitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt, Robert
January 28, 2025

Great buying experience, easy to do business with, they know what I wanted and worked with me! More

by carlos.gutierrez.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
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