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Grayson BMW

Knoxville, TN

4.9
1,233 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,233 reviews

October 10, 2025

Trent is the best! I moved here in 2021 and Trent took care of me. My warranty had run out and he found me one. More

by tinkerdavis821
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
October 09, 2025

One of the main reasons that I drive a BMW is because of the service department. Dylan always goes above and beyond what is necessary to take care of me. If he is not available, any of the other service r More

by nancyprothery
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan, Matt, Justin
October 08, 2025

My experience at Grayson BMW couldn’t have been any more perfect!! Diego took care of my husband and I !! He was amazing! Extremely knowledgeable about the SUV we purchased! He was so kind with a wonderful More

by Sweetweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Diego
October 08, 2025

Matt is very good with communication and takes great care in making sure the car repairs are done correctly More

by Bmrinnovations
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
October 08, 2025

Roger was great from the start helping me look at options between a new or used replacement for my current X5. He answered all my questions, helped me get exactly what I want, order my new X5 and kept me in More

by KnoxvilleBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wittman
October 07, 2025

John was great, very easy to deal with and very helpful. We went out of his was each of the 3 times I visited and test drive the car. More

by mattshreve6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, some finance guy
October 05, 2025

Everything always goes smoothly at Grayson BMW. Justin recognizes us each time. That’s a plus to be known personally. More

by jor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 05, 2025

Everyone at the dealership from purchasing, financing and service has been so helpful and professional. More

by lharrington
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
October 04, 2025

Excellent service! Justin is very helpful! He is always very informative and gets ne know what is going on. More

by bjwaters42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
October 03, 2025

We always receive friendly and professional customer service. Everyone at dealership is helpful. Our service advisor, Matt, always takes care of all the needs on our BMWs. More

by Admowery64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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