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Grayson BMW

Knoxville, TN

4.8
834 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 834 reviews

November 21, 2024

I trust Justin Pickel as my service provider because he has always been frank and straightforward with me. He is knowledgeable, professional and friendly. More

by Nksharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
November 20, 2024

Easy to work with and friendly staff. Process was fast and efficient. Mike was excellent. More

by Peter.Rouleau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
November 20, 2024

Great experience. Shawnn Lewis was a pleasure to work with. I would definitely recommend both the dealership and the salesman. More

by bishoptlc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
November 19, 2024

This service visit was the best and most efficient in all my 20 years of coming here. Matt and his team are really good More

by phsharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 16, 2024

This dealership is reasonably priced with excellent service. I like that I am sent a video inspection of my vehicle for what services were completed and what are recommended. More

by O.T. Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 16, 2024

Service department is great. I have never purchased an automobile from them yet. I do recommend the factory service by the dealer Grayson service has provided me with my BMW serv More

by jimm0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 15, 2024

Trent is the best-calm, courteous and dedicated. A very professional young man, always with a smile. More

by eaglepuck58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 14, 2024

Justin is amazing in the service department! ! He is very highly recommended in knowledge and customer service. More

by darryllaurawilkens91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
November 14, 2024

Shane contacted me about a low mileage 328i after I expressed some interest in another vehicle, but was worried about the 15K oil change engine time bomb. After the sale of said 328i fell through, he More

by Big Dick Hertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane
November 14, 2024

Matt and his team have always been responsive to my needs. Appreciate the welcome when arriving. More

by Pmad1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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