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Grayson BMW

Knoxville, TN

4.8
924 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 924 reviews

January 21, 2025

Beat dealership in town! ! Surpasses Mercedes by miles! Sale people are professional, service is exceptional. They work as a team to make your experience as pleasant and comfo More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin for service and Carson for salea
January 20, 2025

We have used this dealership 3 times and have been happy with our salesman Rich, however your finance associate Brian’s attitude became defensive and unprofessional when questioned on his calculations that More

by trishaortwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray and Brian in Finance
January 19, 2025

Excellent Service and agent. your team that service BMW is excellent and informative. Unlike the Mini groy More

by Jh6301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Harris is the best service advisor in my last 60 new cars purchase
January 18, 2025

Thanks for the Special brochure costs were responsible. Repair work was done properly and promptly. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
January 18, 2025

The service department does a great job taking care of my BMW A very friendly and knowledgeable service staff More

by bb.blankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 17, 2025

Have always treated us friendly and welcoming our continued business over the years, makes of BMW’s More

by abyates1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 17, 2025

I have never had a bad experience at Grayson! Everyone is so nice and very professional. More

by dbday56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent is always very polite and professional.
January 16, 2025

Whenever I visited the dealership I was promptly greeted and all of my questions answered. I was particularly impressed when I brought in my grandson to look for cars and was treated graciously even though More

by Bob 850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Grey
January 16, 2025

Dylan was very courteous and focused on finding out what was causing our issues. He was just as confused as to why it was intermittent as we were. More

by gbsanders2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 15, 2025

Matt does a great job making sure his customers are taken care of when coming in for service. More

by jodell32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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