
Grayson BMW
Knoxville, TN
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One of the main reasons that I drive a BMW is because of the service department. Dylan always goes above and beyond what is necessary to take care of me. If he is not available, any of the other service r the service department. Dylan always goes above and beyond what is necessary to take care of me. If he is not available, any of the other service reps are more than willing to step in. Best service in Ktown! More
My experience at Grayson BMW couldn’t have been any more perfect!! Diego took care of my husband and I !! He was amazing! Extremely knowledgeable about the SUV we purchased! He was so kind with a wonderful perfect!! Diego took care of my husband and I !! He was amazing! Extremely knowledgeable about the SUV we purchased! He was so kind with a wonderful sense of humor and very honest!! Please if you are looking for a new or used car, ask for Diego! You won’t be disappointed !! More
Roger was great from the start helping me look at options between a new or used replacement for my current X5. He answered all my questions, helped me get exactly what I want, order my new X5 and kept me in between a new or used replacement for my current X5. He answered all my questions, helped me get exactly what I want, order my new X5 and kept me information throughout the whole process. Grayson has always been a good dealership to deal with and I plan to keep going back. More
We always receive friendly and professional customer service. Everyone at dealership is helpful. Our service advisor, Matt, always takes care of all the needs on our BMWs. service. Everyone at dealership is helpful. Our service advisor, Matt, always takes care of all the needs on our BMWs. More