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Gravity Autos Jacksonville
Jacksonville, FL
57 Reviews
At Gravity Autos Jacksonville, we’re more than just a car dealership — we’re your partner in finding the perfect luxury vehicle. With a proven reputation for excellence and a customer-first approach, our team is committed to making your car-buying experience smooth, transparent, and enjoyable from start to finish.
Browse our hand-picked inventory of high-quality pre-owned cars, trucks, and SUVs right here in Jacksonville, FL. Whether you’re scheduling a test drive or exploring financing options, we’re here to help every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 57 reviews
Verified Customer
October 23, 2025
Excellent experience from start to finish. Honest people, transparent deals, and top-quality cars. I’ll definitely be coming back! Honest people, transparent deals, and top-quality cars. I’ll definitely be coming back! More
by David Wilson
Employees Worked With
October 21, 2025
Very professional and honest dealership. They made everything smooth and easy, and I’m really happy with my new car. Highly recommend! They made everything smooth and easy, and I’m really happy with my new car. Highly recommend! More
by Ryan Cooper
Employees Worked With
October 15, 2025
Gravity Autos Jacksonville provided an excellent car-buying experience! The staff was friendly, transparent, and made the whole process quick and easy. Highly recommend them for anyone looking for a car-buying experience! The staff was friendly, transparent, and made the whole process quick and easy. Highly recommend them for anyone looking for a quality vehicle and great service! More
by Ethan Davis
Employees Worked With
October 13, 2025
Super smooth experience from start to finish. The staff was knowledgeable, respectful, and never pushy. I left with the exact car I wanted and total peace of mind. Would definitely return. The staff was knowledgeable, respectful, and never pushy. I left with the exact car I wanted and total peace of mind. Would definitely return. More
by Rachel Thompson
Employees Worked With
September 23, 2025
I purchased a vehicle from Gravity Autos Jacksonville on May 9, 2025. I traded in my old car, which was a 2022 Toyota RAV4, which they agreed to pay off as part of the transaction. It is now September 23, 2 May 9, 2025. I traded in my old car, which was a 2022 Toyota RAV4, which they agreed to pay off as part of the transaction. It is now September 23, 2025, and they still have not paid off my trade in. I have called them dozens of times over the last few months. They rarely answer and never call me back. I have visited them in person 3 times as well. They have offered excuses and delay tactics but never pay off my old trade in. They initially said they had turnover in their department, then they said they were waiting for the corporate office to write them a check, so that they could then write a check for my payoff amount. Additionally, I have had to make additional car payments on a car that I don't own any longer so that my credit was not impacted due to late payments. I have worked with 3 different finance people at this location and they clearly are telling me lies just so I will leave their facility. I have now retained legal counsel as my next step in order to get my trade in paid off and for them to reimburse me for my additional car payments. I wrote them a Demand Letter on 8/29/2025 and they sent a check to my credit union. On 9/8/2025, my credit union was unable to cash the check and stated "Return Reason Unable to Locate Account". Credit Union is saying that the account number was not able to be located which means the account number was either incorrect or fraudulent. It looks like they mailed a fraudulent check to the credit union, which I believe is a crime. I have reached out to the Jacksonville Sheriff's Office as well. More
by tyson
Employees Worked With
