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Grapevine Lincoln

Grapevine, TX

4.5
72 Reviews

801 E State Hwy 114

Grapevine, TX

76051

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72 Reviews of Grapevine Lincoln

February 23, 2021

Shawn was very friendly, professional and knowledgeable about the vehicle we were purchasing. Above all and most important to us, not pushy at all. Would definitely recommend Shawn for anybody’s next auto More

by luisovazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Feb 25, 2021 -

Grapevine Lincoln responded

Thank you, Luis! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director

February 07, 2021

I turned in a lease snd got a new nautilus. The whole experience was easy and the salesman was helpful and attentive to my goals. More

by CJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Johnson, Tony Mazhar
Feb 08, 2021 -

Grapevine Lincoln responded

Thank you, CJJ! Glad we could help. Thank you for taking the time to share your experience and thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

December 30, 2020

Great experience! Sales department has genuine people that listen and tend to your wants and needs. Stream line finance department. I was in and out in under 15 minutes. I highly recommend Grapevin More

by Perry S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Shawn are great guys!
Dec 30, 2020 -

Grapevine Lincoln responded

Thank you, Perry! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

December 24, 2020

The whole experience was excellent Michael Massey, my salesman, was patient, extremely knowledgeable about the cars (I could t make up my mind!). I highly recommend the dealership and Michael. More

by Dalekaiser32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massey. Absolutely excellent. Highly recommend Michael.
Dec 28, 2020 -

Grapevine Lincoln responded

Thank you for the kind words, Dale! I am happy to hear that we could help. Please let me know if you need anything else in the future. --Juan Cruz, Customer Loyalty Director

December 22, 2020

We had a good experience at Lincoln with Mike Massey. He was great to work with. Very accommodating as we came in late evening. Would definitely recommend Mike. Very calm manner. More

by ralva22073@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Massey
Dec 22, 2020 -

Grapevine Lincoln responded

Thank you! We appreciate you taking the time to share your experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

December 22, 2020

Michael Massey is excellent. Takes as much time as needed to answer all your questions. Is delighted to show you the bells and whistles on your new car. He will be my “go to person” in the future More

by Dalekaiser32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, David Keht, Kyle - finance
Dec 23, 2020 -

Grapevine Lincoln responded

Thank you so much, Dale. We appreciate you taking the time to share your experience. Thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

December 06, 2020

Our salesman Tony was very personal and professional. He has lots of knowledge about Lincoln vehicles. Would recommend him and may use him again in the future! More

by Sjpurpura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 07, 2020 -

Grapevine Lincoln responded

Thank you for sharing your experience. We thank you for being a Grapevine Lincoln customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

December 05, 2020

We worked with Michael Massey and he was great. He did not push us about buying . He asked us what we were looking for and he showed us the different models. Once we decided what we wanted and bought the More

by Edward Padilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Michael Massey
Dec 07, 2020 -

Grapevine Lincoln responded

Thank you for the kind words, Edward! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

November 21, 2020

David and Tony were great to work with. They were very welcoming and helpful. Mr. Champion in finance was also great to work with. Got you in and out. More

by xankarles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Champion - Finance
Nov 23, 2020 -

Grapevine Lincoln responded

Thank you, Xankarles! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 28, 2020

Michael Massey and the whole staff at Grapevine we’re amazing informative and friendly. We were very impressed with the service we received while purchasing our new navigator from the quick response in t More

by Lisa Dubberley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael massey
Oct 28, 2020 -

Grapevine Lincoln responded

Thank you for the kind words, Lisa! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

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