Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,753 Reviews

2,753 Reviews of Granite Subaru - Service Center

Sort by
June 20, 2024

Excellent service, staff very knowledgeable, and technician, I believe named Maiso, performing alignment and test drive went above and beyond with customer service, informing me of all services and More

by ETMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maiso (service / technician)
Jun 20, 2024 -

Granite Subaru responded

Thank you for the wonderful review. Our entire team prides themselves on delivering a high level of customer service and it seems we hit our mark.

June 20, 2024

Easy to schedule service, prompt attention, and reliable service. The sign of an excellent service department! More

by ksrhee24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Granite Subaru responded

We couldn't agree more! Our service team truly is top notch, thank you for the kind review.

June 20, 2024

Very attentive and very nice. They took care of our car without issue. Would bring my car here again. More

by esco1314
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Granite Subaru responded

Thank you for the great review and the confidence in our team.

June 19, 2024

Service department is excellent. The person who assisted me carefully listened to what I said and then explained my options. I would recommend this dealership to anyone who is lookin More

by ALLENHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Finnegan - Service Department - Excellent - 5 Stars
Jun 20, 2024 -

Granite Subaru responded

Allen, thank you for the nice review and your recommendations.

June 19, 2024

Broken record time--I love the service department at Granite Subaru. Everyone is polite, friendly, and professional. I was given a time frame as to when my vehicle would be ready--it was spot on. Just a More

by WENDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 20, 2024 -

Granite Subaru responded

Wendy, we love seeing reviews like yours. Thank you for the great feedback.

June 19, 2024

My car broke down and was towed there with several issues, everything was covered by warranty. I was given a loaner car that was 4 years newer than mine, good job. More

by SGRV2
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jun 20, 2024 -

Granite Subaru responded

Thank you for the great review. We're glad things were covered under warranty.

June 19, 2024

Jason and the dealership as a whole has always provided me with the best care. I cannot thank jason enough for his continuous help on my crosstrek More

by RADARRIDER239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kudos to Jason and the team.

June 18, 2024

Car was serviced quickly and work was done very well. I recommend this dealership and the service department More

by Charles Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Granite Subaru responded

Charles, thank you for the kind review and recommendations.

June 18, 2024

From the moment I walked in, with Metallica on the sound system and the laid back approach of Josh, I never felt the dread that usually goes with the territory, associated with the car buying experience. It More

by solvente77
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Sarah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Granite Subaru responded

Thank you for the rave review. We love hearing from Josh's many happy customers. We're so glad you loved your experience.

June 18, 2024

Very friendly, Easy in and out for oil change, rotation and car wash in ~90 minutes. Price was cheaper then local garages. Nice waiting area and amenities. More

by MHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jun 20, 2024 -

Granite Subaru responded

Thank you for the nice review. We try to make servicing easy and cost effective.

...
32
...