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Granite Subaru - Service Center

Hudson, NH

4.8
2,751 Reviews
Call Service Center (603) 888-9999

2,751 Reviews of Granite Subaru - Service Center

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August 28, 2024

My service advisor Cassandra was extremely professional and knowledgeable. I also like the professional, customer-centric facility . More

by CHUCK
Recommend Dealer
Yes
Employees Worked With
Cassandra
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Aug 29, 2024 -

Granite Subaru responded

Chuck, thank you for the nice review. We will pass along your kudos to Cassandra.

August 28, 2024

I was charged $695 for a battery replacement! They refused to replace 5 months after I bought new car ! More

by coxdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Aug 28, 2024 -

Granite Subaru responded

Thank you for taking the time to write a review. We are sorry to see that you are so dissatisfied. There is a lot more to your situation than just a battery replacement. I would appreciate the opportunity to discuss it further with you. Please call me directly at 603-417-2382 Joe Briggs Service Director

August 27, 2024

The service was thorough, and we were keep informed of what services would be need for the car. Initially we were told that it would not be ready for a couple of days, but they were able to get it comple More

by ghsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Aries
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the great review. We're glad we were able to get this taken care of so quickly for you.

August 27, 2024

Will not be going to any other dealership besides Granite Subaru. Roberto was the best service Advisor I have ever worked with. Will definitely be bringing my car back here. More

by JV100438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the great review. We love hearing from Roberto's many happy customers.

August 27, 2024

Time frame for completing alignment was not communicated. Felt staff didn't want to perform a car wash and other automotive checks. More

by MCHUGHMICHAEL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clare Aries
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August 26, 2024

Great service as always, Jason is always pleasant and informative with all aspects of service with my vehicle. More

by MARCRJACQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the nice review.

August 26, 2024

Great service. Friendly sales & support staff. Clean facilities. Good coffee and speedy Wi-Fi access. Overall good support More

by samhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

August 24, 2024

Good service, my second time visiting the place. The Subaru granite take care of your car and is a quick service More

by hemeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serge Orlov
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the great review.

August 23, 2024

Love the new drive in service. Waiting area is great too. Love the same friendly people. More

by MICLACSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young guy, great smile. Sorry about the name.
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Aug 27, 2024 -

Granite Subaru responded

Thank you for the nice review. Yes our new facility is wonderful and customers love all aspects of it.

August 22, 2024

My vehicle was in for the Platinum Detail Service and it looks brand new. I also had the NH State Inspection performed. I also used the valet service which made things real easy. More

by BOBGARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Granite Subaru responded

Bob, thank you for the great review. Many customers appreciate our pick up and drop off valet service. We're so glad you were completely satisfied.

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