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Granite Subaru - Service Center

Hudson, NH

4.8
2,750 Reviews

2,750 Reviews of Granite Subaru - Service Center

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October 10, 2024

Botched tire rotation at scheduled maintenance ? Tire found deflated next a.m. to 10 psi This isn't the 1st time this has happened here More

by mattv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Granite Subaru responded

We are sorry to hear about you having a flat tire this morning. That is never good to walk outside to. We are also sorry to see that you felt the need to give us such a negative review while seemingly blaming us for the flat tire. We are more than happy to look at the tire with you to determine why it was flat and help you out. If somehow our technician caused it, we would take care of it. More than likely the tire picked up a nail or was punctured by something on the road while driving. If you have not had the tire inspected, please let us know. We would like to inspect it with you if you are open to it. Joe Briggs Service Director 603-417-2382

October 09, 2024

Excellent service and Roberto was very helpful talking me through everything that my car needed, and stuck to the quoted prices. I will definitely be going back there again! More

by n.t.bridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Oct 10, 2024 -

Granite Subaru responded

Thank you for the nice review. We love hearing from Roberto's many happy customers.

October 08, 2024

I recently bought my car in for service for a battery issue. I got an appointment right away, which I was really surprised. My maintenance Technician was extremely helpful to me. He kept me in the loop w More

by lisalisa550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Granite Subaru responded

Lisa, thanks for the nice review.

October 07, 2024

No problem with the service department. I thought I purchased a GOF and tire rotation package and found out that I only get oil changes for $995. I would have been better off paying as I we More

by dickdemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Koresky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kordian Kusnierz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Granite Subaru responded

Dick, thanks for the review and feedback. Actually you are saving over $1,000 on your oil changes by going the route of pre-paid maintenance. Let us know if you have any questions on this.

October 06, 2024

Great service. Customer focused. Gave me a complete assessment of my car needs and tied to warranty. More

by ALANRWEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Oct 08, 2024 -

Granite Subaru responded

Alan thank you for the great feedback.

October 05, 2024

Roberto has been amazing to work with. He followed up, communicated clearly, and took the time to make sure I understood my options. I've never worked with anyone better! More

by ERIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clare Aries
Oct 08, 2024 -

Granite Subaru responded

Erin, thanks for the great review! We love hearing from Roberto's many happy customers.

October 04, 2024

Great job once again! Awesome workers and a great facility. Front brake work done right the first time. Didnt earn a 5 star because price was expensive but they gave me a More

by DOUGIEV03052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra?
Oct 08, 2024 -

Granite Subaru responded

Doug, thanks for the nice review. Unfortunately parts have increased in price which is part of why this was higher than expected.

October 02, 2024

I I I I I I I I I I I I I I I I I I More

by MARFAB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clare Aries
Oct 03, 2024 -

Granite Subaru responded

Thank you for the high rating!

October 02, 2024

My car buying experience with Granite Subaru was fantastic from start to finish. Chase in Sales and Steve the sales manager were direct and easy to deal with. The buying process I use is somewhat di More

by jkole
Recommend Dealer
Yes
Employees Worked With
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the nice review. Chase does a great job for us and we love hearing from his happy customers.

October 02, 2024

Great communication and car was ready when promised. No surprises. Roberto is great to work with More

by wbtwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Oct 03, 2024 -

Granite Subaru responded

Thanks for the nice review. We will pass along your kind words to Roberto.

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