2,749 Reviews of Granite Subaru - Service Center
Very nice dealership, Jake did a good job,and everyone were nice and helpful. Love my car. were nice and helpful. Love my car. More
I had an oil change and the complimentary inspection and was very impressed by how fast I was finished and on my way. They’re the best!! was very impressed by how fast I was finished and on my way. They’re the best!! More
The service advisor tried to be as helpful as possible but techs did not even get the correct specs when trying to balance my tires after having my rims installed, instead pinned it at a tire issue. Broug but techs did not even get the correct specs when trying to balance my tires after having my rims installed, instead pinned it at a tire issue. Brought it to the dealership where I purchased the car, the rectified the problem in less than 20minutes. So I ended up having to pay more out of pocket for services I had already paid for at this “preferred shop”. Oh yeah, they do not use slip covers for your seat either, left grease markings on the inside upholster as well as interior headspace ceiling of the car. So all in all the technician knew the wheels were not installed properly, let us take the car home hoping we wouldn’t notice the issues. More
My experience was as expected. Time was as expected. Price was as expected. Overall experience was satisfactory. Time was as expected. Price was as expected. Overall experience was satisfactory. More
Brought my car in for a diagnostic - issue could not be duplicated. Multi-point inspection evaluated car as having no problems. I was not charged for the visit. I would recommend this service department. duplicated. Multi-point inspection evaluated car as having no problems. I was not charged for the visit. I would recommend this service department. More
An absolute angel of a human. I was shocked and overwhelmed by her kindness. She is the reason I will keep coming back. I was shocked and overwhelmed by her kindness. She is the reason I will keep coming back. More
Jenn gave exceptional customer service. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. More