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Granite Subaru - Service Center

Hudson, NH

4.8
2,749 Reviews

2,749 Reviews of Granite Subaru - Service Center

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April 14, 2025

Very nice dealership, Jake did a good job,and everyone were nice and helpful. Love my car. More

by cklopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Apr 15, 2025 -

Granite Subaru responded

Thanks for your great review. We will pass along your kudos to Jake.

April 13, 2025

Friendly staff. Easy to make appointments. They keep customer informed as service progresses.neat and clean waiting room. More

by S.MCGRAIL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Philliips
Apr 15, 2025 -

Granite Subaru responded

We appreciate the nice review. Our service team does a great job and our new facility is top notch.

April 11, 2025

I was kept informed of progress on my car and was given detailed information on additional recommended services. Comfortable waiting area. More

by RYAN.ASCHBRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 15, 2025 -

Granite Subaru responded

Ryan, thanks for the nice review.

April 08, 2025

I had an oil change and the complimentary inspection and was very impressed by how fast I was finished and on my way. They’re the best!! More

by bobbigraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Granite Subaru responded

Bobbi, we appreciate the great review and kind words. Our service department truly is the best around!

April 08, 2025

The service advisor tried to be as helpful as possible but techs did not even get the correct specs when trying to balance my tires after having my rims installed, instead pinned it at a tire issue. Broug More

by SSOUVANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete
Apr 10, 2025 -

Granite Subaru responded

Thank you for your feedback. We’re sorry to hear about your experience. Our team used the correct specifications, dedicated a significant amount of time, and communicated extensively with you to resolve the issue. We're disappointed to hear the outcome wasn’t satisfactory. We’d genuinely like to understand what the selling dealer was able to do in just 20 minutes, as that seems unusual given the work involved. Your input could help us identify any gaps and improve further. We value your business and would appreciate the chance to discuss this with you directly. Sincerely, Joe Briggs Fixed Operations Director

April 06, 2025

My experience was as expected. Time was as expected. Price was as expected. Overall experience was satisfactory. More

by natly_rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Granite Subaru responded

Thank you for the nice review and feedback.

April 04, 2025

Brought my car in for a diagnostic - issue could not be duplicated. Multi-point inspection evaluated car as having no problems. I was not charged for the visit. I would recommend this service department. More

by marktheriault11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 07, 2025 -

Granite Subaru responded

Mark, we're sorry we couldn't find the issue. If it persists feel free to bring it back in to us.

April 02, 2025

An absolute angel of a human. I was shocked and overwhelmed by her kindness. She is the reason I will keep coming back. More

by jacleen.nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Granite Subaru responded

Thank you for the kind words and great review.

April 02, 2025

Everyone is very friendly and is very helpful with my vehicle needs when I come for service More

by JLQUINNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Apr 03, 2025 -

Granite Subaru responded

Thanks for the great review. Our service department is the best!

March 29, 2025

Jenn gave exceptional customer service. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. More

by VALJUNEDUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

Thanks for the great review. We love hearing from Jenn's many fans.