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Granite Subaru - Service Center

Hudson, NH

4.8
2,749 Reviews

2,749 Reviews of Granite Subaru - Service Center

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November 01, 2024

I brought my car in for a couple things. Turns out it needed a lot more. Communication was friendly and they worked with me to before doing anything. A+ customer service More

by brian.ross51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jordan , Roberto Rodriguez
Nov 04, 2024 -

Granite Subaru responded

Brian, thanks for the nice review and feedback.

November 01, 2024

Very good customer service. When it became clear that service would take several hours, I was given a loaner for the night. Very appreciated. More

by CONNOLLY.NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 04, 2024 -

Granite Subaru responded

Nancy, thanks for the nice review. We have so many options from loaners to valet pick up and drop off service, we make servicing easy!

November 01, 2024

Great service dept. Everything was explained to me in detail. I trust them. Better than my home Subaru. More

by grlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Granite Subaru responded

Thanks for the great review.

November 01, 2024

They will never, ever stop hounding you for a review. Y’all couldn’t even figure out what was wrong with my car— so here’s a one star for your annoying xxxxxxxx. More

by DEVINMITCHELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Rodriguez
Nov 01, 2024 -

Granite Subaru responded

We are really sorry to hear about your experience and that we couldn’t resolve the issue with your car. It sounds like there’s more to this, and your feedback is important to us. I’d like to help make things right. If you’re open to it, please reach out directly so we can discuss this further. 603-417-2382 or jbriggs@granitesubaru.com

October 31, 2024

Granite Subaru's Service Dept never disappoints. I've been using them exclusively since 2015 and have never had a bad experience. More

by SCHALLERBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Nov 04, 2024 -

Granite Subaru responded

Thank you for the nice review.

October 31, 2024

Josh was friendly and professional. He kept me informed throughout the process and arranged for a loaner vehicle for overnight. I was very impressed with how the whole process was hand More

by anderp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 04, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kudos to Josh.

October 30, 2024

We gave been customers with 4 Subarus since 2004 (many name changes!) and have always had great service from the shop and the desk employees. They are so personable and helpful! Highly recommend buying an More

by theatrecj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Granite Subaru responded

Thank you for the great review and your repeated patronage.

October 30, 2024

Jason was easy to work with and pleasant and service from Granite Subaru was great. I have never had a problem dealing with them for service. More

by m.w.wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback. We'll pass along your kudos to Jason.

October 30, 2024

Thanks to Granite Subaru our 10 year Subaru Forester runs like a brand new car! More

by MOFJSTODDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, our service advisor was great!, Clare Aries
Oct 31, 2024 -

Granite Subaru responded

Thanks for the great review. We love hearing from our many happy service customers.

October 30, 2024

The work was done exactly as expected in the amounts of time expected. The service was excellent More

by JOHN@MONSONTECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Oct 31, 2024 -

Granite Subaru responded

John, thank you for the nice review.

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