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Granite Subaru - Service Center

Hudson, NH

4.8
2,757 Reviews

2,757 Reviews of Granite Subaru - Service Center

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May 16, 2025

The service experience was great! I would write more, but I already did. When I tried to submit that review, the email verification login got hung up in an endless loop. While my o More

by DAVEBAKKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds, Adam Parent
May 16, 2025 -

DAVEBAKKEN responded

I will add more to my second attempt at submitting a review. The service was great. They took it in quickly, and kept me informed throughout the entire process. Patrick, the service advisor and Adam, the technician were both great.

May 14, 2025

Friendly, courteous, and helpful service. Jason kept me informed about what was happening, and my car was well taken care of. More

by cg1017
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. More

by AlexTrebek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Uliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Granite Subaru responded

Alex, thanks for the kind words and great feedback.

May 12, 2025

I like this dealership. I do not like your insistence on submitting a 15 word minimum More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Granite Subaru responded

Patrick thanks for the review. We're sorry it's dealer rater that has those minimums not us.

May 07, 2025

Jennifer did an outstanding job giving me a comfort level by texting me her number if i had any concerns or needs she was available with a simple text. I couldn’t be more pleased with the service given the More

by pmb762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Granite Subaru responded

Thank you for the great review and feedback Paula. Jennifer does and amazing job for us and we love hearing from her many happy customers.

May 07, 2025

Everything I expected and more for my 30K maintenance. Very thorough from the moment I dropped off the car to the time I picked it up. Done in less time than estimated and I got back a super-clean car. More

by CHUCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Granite Subaru responded

Chuck, thanks for the nice review. Our service team prides themselves on delivering exceptional service!

May 03, 2025

I am always pleased with the service from Granite Subaru. Jennifer was very helpful and friendly. More

by booboojan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Granite Subaru responded

Thank you for the nice review and kind words.

May 02, 2025

It was a very pleasant experience having my Crosstrek serviced by Granite. Everyone was very friendly, and the waiting room was nicely done and very clean. My auto was finished on time, and they even h More

by ELAINE_LEBLANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Granite Subaru responded

Elaine, thank you for the nice review.

May 01, 2025

Great service experience and best prices around -- I'll be back for future service on our Subarus. More

by lmgray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Granite Subaru responded

Thanks for the great review. We look forward to working with you again!

April 24, 2025

I have been working with TIM in Service for over 2 decades! Top Notch, always attentive and very personal. HIGHLY recommend. More

by JAYDPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Granite Subaru responded

Thanks again, Jay

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