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Granite Subaru - Service Center

Hudson, NH

4.8
2,734 Reviews

2,734 Reviews of Granite Subaru - Service Center

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April 04, 2025

Brought my car in for a diagnostic - issue could not be duplicated. Multi-point inspection evaluated car as having no problems. I was not charged for the visit. I would recommend this service department. More

by marktheriault11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
April 02, 2025

An absolute angel of a human. I was shocked and overwhelmed by her kindness. She is the reason I will keep coming back. More

by jacleen.nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Granite Subaru responded

Thank you for the kind words and great review.

April 02, 2025

Everyone is very friendly and is very helpful with my vehicle needs when I come for service More

by JLQUINNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Granite Subaru responded

Thanks for the great review. Our service department is the best!

March 29, 2025

Jenn gave exceptional customer service. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. More

by VALJUNEDUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

Thanks for the great review. We love hearing from Jenn's many fans.

March 27, 2025

This rating is not for the dealership but for Subaru itself. I brought my 2019 Outback into Granite State because it had a parasitic draw on the battery which Subaru knows about and there is actually a More

by Richard Hutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Pete
March 25, 2025

I will only ever go to this dealership for my cars needs! I've had the best experience here! More

by rachelhaskins02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

Rachel we are flattered! We are proud to be your dealership, thanks for the great review.

March 25, 2025

Roberto is great to work with. Always prepared and even ahead of the visit at hand. He keeps me on track. No surprises. The vehicle is 10 years old now. Yes, time to consider More

by AFCOSTELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

Thanks for the great review. We will pass along your kind words to Roberto.

March 25, 2025

Very chill dealership very welcoming, was treated very well and will come again. Thanks Jason More

by MADDOX_SOEURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

Thank you for the great review and kind words.

March 20, 2025

The service center - I have no complaints. Everything I asked for was completed in less time than expected. Very satisfied. Two (very) minor complaints: 1) a couple of months ago I got a call More

by George-kimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Granite Subaru responded

George, thank you for the detailed review and feedback. We were happy to see that your service visit was good. We are sorry that the follow up on the vehicles features did not go as planned. As for the oil change, Subaru does not include free oil changes for the warranty period. Some manufacturers do this, however a number of them do not, Subaru included.

March 12, 2025

I had Jackie and not Roberto. She was absolutely wonderful. I was not sure I was going to buy. She was very patient in answering all my questions and concerns More

by vienneaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Granite Subaru responded

Thank you for the great review.

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