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2,711 Reviews of Granite Subaru - Service Center
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February 20, 2025
We arrived two minutes late, and they were unfazed, pleasant and friendly. The kind and happy Jennifer was willing to provide the communication and services needed. We waited in the waiting area and al pleasant and friendly. The kind and happy Jennifer was willing to provide the communication and services needed. We waited in the waiting area and although the service was supposed to be an hour we were finished an hour and a half later. Our Forrester is going strong and has a nice wash as well. They people here do an excellent job. More
by PENZMANN
Verified CustomerEmployees Worked With
February 20, 2025
Everyone is always very friendly and helpful. I like coming to this dealership for service. It was my first time with Jennifer and she was great! I like coming to this dealership for service. It was my first time with Jennifer and she was great! More
by morgan82661
Employees Worked With
February 17, 2025
Took the long way to find bad fuse, which I tried to find out which fuse it “might” be and was told by tech, “we can’t really tell you”. No charge for fuse but tried to whack me $177 for “diagnostic”. out which fuse it “might” be and was told by tech, “we can’t really tell you”. No charge for fuse but tried to whack me $177 for “diagnostic”. More
by claytile49
Employees Worked With
Service tech
February 14, 2025
I’m thankful for the service, Tim explained quick and clear about my car. No questions to ask. Perfect service. clear about my car. No questions to ask. Perfect service. More
by willyalma26409
Employees Worked With
February 14, 2025
Another pleasant visit. The wait time was less than I was told and an unexpected issue found during the inspection was resolved quickly. The wait time was less than I was told and an unexpected issue found during the inspection was resolved quickly. More
by TRACY216
Employees Worked With
February 13, 2025
Always great service. Love the communication Friendly fast and just efficient. Tim was great and so was the whole experience Love the communication Friendly fast and just efficient. Tim was great and so was the whole experience More
by KATHLEEN.BOYLAN
Employees Worked With
February 11, 2025
Love the coordinated effort to provide excellent customer service, the hallmark at this dealership! Jennifer went way above and beyond the standards I've learned to expect from Granite Subaru, by not only p service, the hallmark at this dealership! Jennifer went way above and beyond the standards I've learned to expect from Granite Subaru, by not only patiently answering all my questions, but also finding a couple issues that I didn't know were present but needed attention. She's a definite star! More
by PHHOMEBASS
Employees Worked With
February 08, 2025
Waiting area is excellent. Brought my 2023 Outback in for warning lights being frequently disabled while driving. This is the 2nd visit for a similar issue. The service center Brought my 2023 Outback in for warning lights being frequently disabled while driving. This is the 2nd visit for a similar issue. The service center was not able to diagnose the issue. They indicated the issue was my fault and asked if they should speak with my husband. Yesterday we drove 1.5hrs and the error happened 7+ times. I have 2000 miles remaining on the warrantee and worry i'll have to pay out of pocket as the car ages. I can't recommend this center to others. More
by 4lox
Employees Worked With
February 06, 2025
Great service and very informative before anything was done. Definitely recommend for all your Subaru needs. done. Definitely recommend for all your Subaru needs. More
by jcassie4
Employees Worked With
February 04, 2025
Sales and service has been great! I appreciate all of the help and am enjoying my new Outback. I appreciate all of the help and am enjoying my new Outback. More
by CCJ
