Granite Subaru

I first inquired about a particular used car online and it was a pretty quick response time. I was able to get an appointment immediately. We were greeted by Chase and he was friendly and easy to work with it was a pretty quick response time. I was able to get an appointment immediately. We were greeted by Chase and he was friendly and easy to work with and no pressure. The financing process was a little more rushed because they were getting busier, but it was easy and we got a very good rate compared with the current market. The registration process seemed very slow compared with past experiences, but it’s probably out of their control and we were out of state. We’re very happy with the car so far, but I was disappointed that it only came with one key fob, which are very expensive. I should have asked first. More

I was greeted immediately and taken care of and out of there within 30 minutes. It was fantastic there within 30 minutes. It was fantastic More

Everyone at the dealership was helpful. There was just some confusion as to when they would issue me a check. I was first old I would get it when I picked up my new car. Then when I pick There was just some confusion as to when they would issue me a check. I was first old I would get it when I picked up my new car. Then when I picked up my car I was told it would be mailed to me. I was supposed to meet them at the Jeep dealership to return my old vehicle and when I called to confirm our meeting time I was told that they already returned the vehicle. Then the Jeep dealership called me and said they found my car on the lot w/the keys in it and did not know how it got there. I loved that they registered the car for me, but it would have been nice if they went over the vehicle functions either when I picked up the car or when I went back for the plates. I had to go a third time to meet with someone (who was great) to go over how things worked. More

Very nice dealership, Jake did a good job,and everyone were nice and helpful. Love my car. were nice and helpful. Love my car. More

Friendly staff. Easy to make appointments. They keep customer informed as service progresses.neat and clean waiting room. Easy to make appointments. They keep customer informed as service progresses.neat and clean waiting room. More

I was kept informed of progress on my car and was given detailed information on additional recommended services. Comfortable waiting area. detailed information on additional recommended services. Comfortable waiting area. More

Granite Subaru is a great dealership. I always am satisfied when ever I purchase or servive my Subarus I always am satisfied when ever I purchase or servive my Subarus More

Had a very pleasant experience here and my salesman, Kordian. Although it wasn't a subaru I bought here but another car in the lot, they were still able to fix the problems. I felt welcomed and enjoye Kordian. Although it wasn't a subaru I bought here but another car in the lot, they were still able to fix the problems. I felt welcomed and enjoyed everybody. More

I had an oil change and the complimentary inspection and was very impressed by how fast I was finished and on my way. They’re the best!! was very impressed by how fast I was finished and on my way. They’re the best!! More

The service advisor tried to be as helpful as possible but techs did not even get the correct specs when trying to balance my tires after having my rims installed, instead pinned it at a tire issue. Broug but techs did not even get the correct specs when trying to balance my tires after having my rims installed, instead pinned it at a tire issue. Brought it to the dealership where I purchased the car, the rectified the problem in less than 20minutes. So I ended up having to pay more out of pocket for services I had already paid for at this “preferred shop”. Oh yeah, they do not use slip covers for your seat either, left grease markings on the inside upholster as well as interior headspace ceiling of the car. So all in all the technician knew the wheels were not installed properly, let us take the car home hoping we wouldn’t notice the issues. More