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Granite Subaru

Hudson, NH

4.8
3,659 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,659 reviews

October 02, 2024

I I I I I I I I I I I I I I I I I I More

by MARFAB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the high rating!

October 01, 2024

People are very courteous and polite. Waiting area is very clean and well lit. Plenty of room to sit inside and outside. More

by lknight222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

September 30, 2024

Great customer service and the staff there are very friendly. They help you during your repair and make it easy to understand More

by JDERKRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Granite Subaru responded

Thank you for the nice review.

September 27, 2024

The worst customer experience I’ve ever had in my entire life. Do not use this dealership! More

by keithh9521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Angotti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Briggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Blatus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Granite Subaru responded

We are very sorry to hear about your experience. Your review and experience is in sharp contrast to the overwhelming majority of our customers and we would love to know what happened. Please reach out to us directly at 603-417-2382 or jbriggs@granitesubaru.com. Joe Briggs Service Director

September 26, 2024

Great service knowledgeable parts department would recommend great experience with service as well. Good communication More

by DERRYAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Granite Subaru responded

Thank you for the nice review.

September 25, 2024

Their service team, led by Jennifer, followed by Walter, Allen and the technicians back at the shop are a well customer-trained group looking for the best alternative, the most expedite and the finest effe More

by LUISABEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter ⭐️x4!!
Sep 26, 2024 -

Granite Subaru responded

Thank you for the great review. Yes, Jennifer does an amazing job for us and we love hearing from her many happy customers.

September 25, 2024

The service was professional and pleasant throughout the entire process. I would recommend it to others More

by RGAHOCKEY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 26, 2024 -

Granite Subaru responded

Thank you for the great review and recommendation. We appreciate both!

September 24, 2024

Super low pressure, didn’t feel like I was being rushed to a decision, and I really appreciated how it felt like Serge was working with me to get the car I wanted. Thanks for making it quick and easy! More

by BrashCalrissian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Orlov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Granite Subaru responded

Thank you for the great review. We will pass along your kudos to Serge.

September 24, 2024

Serge and Mackenzie were incredible to work with. Not only were they fast but they were thorough and friendly. I will be back the next time I need another car! More

by askopelites
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Orlov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie
Sep 26, 2024 -

Granite Subaru responded

Thank you for the great review. We look forward to seeing you again!

September 24, 2024

I have serious concerns about this dealership as it relates to customer service. This is my first time having a Subaru and am very disappointed. I thought you were known for customer we service and e More

by mejiap75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Granite Subaru responded

Thanks for your review. We are very sorry to see this and would love to help. I'm a bit confused and would love to have a better understanding of your experience. Please call me directly at 603-417-2382 Joe Briggs Service Director

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