Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,839 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,839 reviews
June 01, 2024
My wife and I got the Grand tour last Thursday evening. We were both thoroughly impressed on how well run this dealership is, from our sales person Mark to all those are there to truly service the customer We were both thoroughly impressed on how well run this dealership is, from our sales person Mark to all those are there to truly service the customers! Definitely 5 star!!!the More
by markmertz608
Employees Worked With
May 29, 2024
This is our second purchase from Grand Subaru. We are more than satisfied with everything about the dealership. The sales team, including and especially Chase Dahm, were extremely easy to work wit We are more than satisfied with everything about the dealership. The sales team, including and especially Chase Dahm, were extremely easy to work with. I had our first car 100% serviced by the dealership and I was 100% satisfied. I intend to service our new car there as well. More
by Bill G
May 29, 2024
Mark and everyone at Grand Subaru were fantastic! Made the process of not only purchasing our new Subaru, but trading in our old Subaru very easy, uneventful and seamless. We cannot say enough abou Made the process of not only purchasing our new Subaru, but trading in our old Subaru very easy, uneventful and seamless. We cannot say enough about our experience. We look forward to continue having great support from Grand Subaru and cannot wait until we have to replace our second car with another Subaru. Thanks again. More
by omarlghoneim
May 24, 2024
Santi Valdez led us through the purchase of our new Ascent in a very thorough and patient manner. He answered all our questions or found the answers from a colleague. We highly recommend him. Ascent in a very thorough and patient manner. He answered all our questions or found the answers from a colleague. We highly recommend him. More
by Bob
May 23, 2024
Gabriel T was very thorough and helpful with our car-buying process. We highly recommend him. car-buying process. We highly recommend him. More
by Turks
Employees Worked With
May 19, 2024
We had a great experience at Grand Subaru. Everyone was very kind and helpful. Jeff S. was wonderful. Extremely knowledgeable. He was aware I was the primary driver for this car and made sure Everyone was very kind and helpful. Jeff S. was wonderful. Extremely knowledgeable. He was aware I was the primary driver for this car and made sure I knew everything about it. He was in touch with me every step of the way. No pressure at all. He made buying a new car fun and easy. This is our second Subaru at this dealer and I'm even more pleased this time around (and I was very happy the first time!) Highly recommend Jeff and Grand Subaru. Chelsey was also wonderful in finance and explained everything in detail until I understood it. They were both very patient and nice. We plan on staying in the Subaru family for any future car we may need. More
by Lynn
May 18, 2024
Gabriel T assisted me with the purchase of a vehicle. It was a stress-free experience. Gabriel was professional, knowledgeable and provided me with all options available. I would definitely recommend G It was a stress-free experience. Gabriel was professional, knowledgeable and provided me with all options available. I would definitely recommend GrandSuburu to friends and family. Mara R. More
by Marakassandra
Employees Worked With
Gabriel Talpos
May 18, 2024
I had an accident and totaled my Subaru so I needed a new car. I had been servicing my car at Grand Subaru and love their service so I purchased my new Subaru Crosstrek at Grand Subaru. Chase was great to wo car. I had been servicing my car at Grand Subaru and love their service so I purchased my new Subaru Crosstrek at Grand Subaru. Chase was great to work and he spent a lot of time with me and very patient when I couldn’t make up my mind which color. I highly recommend Grand Subaru and Chase Dahm. More
by sgreve15@comcast.net
May 17, 2024
No pressure. I was offered their best price up front. Salesperson was responsive when I asked questions via text or email I was offered their best price up front. Salesperson was responsive when I asked questions via text or email More
by amyrdowden
May 15, 2024
The service and proffesionalism was outstanding. So was the courtesy and respect shown to me as a Veteran. Gabe did an outstanding job. Love the new Subaru So was the courtesy and respect shown to me as a Veteran. Gabe did an outstanding job. Love the new Subaru More
by lake2ndward
Employees Worked With
