Grand Subaru

Sandy and Ryan at Grand Subaru arie rock stars! In under 24 hrs over the Internet and on a weekend, Sandy had located the car I specified about 100 miles from their showroom and Ryan took a credit card depo 24 hrs over the Internet and on a weekend, Sandy had located the car I specified about 100 miles from their showroom and Ryan took a credit card deposit over the phone. It was as easy as ordering pizza. Choose the toppings and you are good to go. I was happy with the asking price. I couldn't get one of their competitors to even give me a price by phone or email even after test driving there (Gerald's). The same competitor told me I would have to wait 8-12 weeks for delivery from the manufacturer. Grand procured my vehicle in 4 days. Another competitor (Mid-City) gave me an Internet price only to flood me with follow up emails. Grand brings car buying into the 21st century. Yes, they are still a dealership with remnants from days grown old. You still must hear sales pitches for interior/exterior protection and extended warranties (read the exclusions and conditions for both). When closing the deal, make sure to read the financing closely as documents fly by at fast pace for signing. Nonetheless, Ryan an Sandy have an easygoing and humorous manner but are hardworking and remarkably responsive. And, BTW, my 2013 Outback is an outstanding, better than hoped for vehicles without a flaw thus far. More

This was my first new car purchase, not to mention my first Subaru. Going to a dealership was not something I was looking forward to. You hear the horror stories about purchasing a new vehicle..and tha first Subaru. Going to a dealership was not something I was looking forward to. You hear the horror stories about purchasing a new vehicle..and that was not the case with my experience at Grand Subaru and with Joe D'Andrea. There was no pressure. Joe worked with me to find the right car for ME and I couldn't be happier with the purchase. He was genuinely excited when the car I ordered arrived on the lot and he called me. I was referred to Joe by a friend who had also purchased a Subaru at Grand and had a similar experience. We had both shopped around and couldn't find a dealer who could come close to the price and service Grand offers. I would recommend Joe D'Andrea and the people at Grand Subaru to anyone looking to purchase a vehicle in a no pressure, you first atmosphere. Just a great overall experience and an amazing 2013 Subaru Impreza WRX. Thanks. More

I had an excellent car-buying experience at Grand Subaru. I had never met friendly, professional person like Sandy Jackson who I came across from internet . She was very prompt in response of all my queries I had never met friendly, professional person like Sandy Jackson who I came across from internet . She was very prompt in response of all my queries. She knew what exactly I was looking for and helped me through from start to finish. I got a great price. I ordered a new Impreza 2.0 premium and I got the best deal in whole Chicago land area. She is very Honest and caring person. I would definitely recom. her to my family and friends who wants to buy Subaru vehicle. Good luck to her and best wishes always. Sanjeev More

It was, without a doubt, a long an arduous process to order and wait for my 2013 WRX. However, Chris and the rest of the guys as Grand were very proactive communicators and made an obvious effort to mak order and wait for my 2013 WRX. However, Chris and the rest of the guys as Grand were very proactive communicators and made an obvious effort to make sure all of my questions were answered. The service was GREAT - they did everything they could to meet my pick-up schedule on time and were very accommodating to my logistics requests. Chris was friendly and very "real." I definitely felt like he understood where I was coming from. There was absolutely no BS about price or anything like that; a fair and straight forward experience. Next time anyone I know is looking for a Subi, I will be sure to point them towards Grand. More

I had a great experience working with Sandy Jackson at Grand Subaru. I contacted several dealers by email looking for the specific vehicle I wanted. Sandy responded extremely promptly, with far more infor Grand Subaru. I contacted several dealers by email looking for the specific vehicle I wanted. Sandy responded extremely promptly, with far more information than I got from any other dealer. Throughout the process, Sandy was responsive, friendly, and knowledgeable. After very little negotiation, I came away with a car that I love. More

Great experience working with Sandy at Grand Subaru. She kept in touch without being pushy, even when it took me a while to make my decision. Always prompt with emailed responses whenever I had any questio kept in touch without being pushy, even when it took me a while to make my decision. Always prompt with emailed responses whenever I had any questions. She was happy to talk with me on the phone if I needed as well. Definitely recommended. More

I recently purchased a 2013 Subaru Outback and had a very positive experience with Grand Subaru. Sandy Jackson,internet sales was a pleasure to work with. She was responsive, respectful and reliable. She mad positive experience with Grand Subaru. Sandy Jackson,internet sales was a pleasure to work with. She was responsive, respectful and reliable. She made my buying experience easy. Thanks More

The atmosphere and selection were better than any other Subaru dealership I researched and the staff I interacted with (specifically Sandy Jackson) were extremely knowlegable, courteous, and made the entir Subaru dealership I researched and the staff I interacted with (specifically Sandy Jackson) were extremely knowlegable, courteous, and made the entire experience easy and comfortable. More

I had an excellent car-buying experience at Grand Subaru. Sandy Jackson gave me exactly what I was looking for and helped me through from start to finish. I got a great price, no hassle and Sandy was a pleas Sandy Jackson gave me exactly what I was looking for and helped me through from start to finish. I got a great price, no hassle and Sandy was a pleasure to work with. I ordered my 2013 Outback from the factory so the only time I was at the dealership was the day I picked up my new car! I would recommend Sandy Jackson and the Grand Subaru team to anyone! More

This was absolutely the best experience we had buying a car. Sandy's response time to my initial price quote request, as well as to any questions I had was exceptional. I wish we had more dealers like her car. Sandy's response time to my initial price quote request, as well as to any questions I had was exceptional. I wish we had more dealers like her, straigtforward, friendly, no hassle. The price she offered me was better than any other dealer, by quite a bit. I would recommend Sandy @ Grand Subaru to anyone looking for a car, I will buy another car fom them if the opportunity presents itself. More