Grand Subaru

2012 Subaru WRX STI Purchace I had my eye on purchasing an STI hatchback for awhile but couldn't quite find the right dealer to go to. Luckily a few popped up at Grand Subaru sin I had my eye on purchasing an STI hatchback for awhile but couldn't quite find the right dealer to go to. Luckily a few popped up at Grand Subaru since I have been in desperate need for a car. Walked into Grand Subaru and spoke w/ Kiril and spent a good hour talking about Subaru performance parts, past history with other cars, and everything in between. Really friendly dealer, well knowledgeable and made you feel very comfortable. I am very happy with the purchase of my '12 Satin White Pearl STI hatch. First turbo charged & AWD car I've purchased, and I've gotta say I don't regret it at all. Thanks for sharing your experience Kiril as well as your great customer service. James B. More

Friendly Service The service was very good and prompt. Kiril was very friendly and helpful. He answered and questions that I had. I would recommend this dealership to The service was very good and prompt. Kiril was very friendly and helpful. He answered and questions that I had. I would recommend this dealership to family and friends. More

Busy Saturday I went to pick up my new Forester on a busy Saturday afternoon. It was fairly warm for late January so the dealership was crawling with customers. Eve I went to pick up my new Forester on a busy Saturday afternoon. It was fairly warm for late January so the dealership was crawling with customers. Everyone working at the place was busy but a number of times someone would check on me so I didn't feel forgotten. It took 3 1/2 hours to go thru the whole process an drive out in my new car but I felt under the circumstances it went pretty smoothly. My salesman Chris walked me thru the whole buying experience answering my questions as he went along. I would recommend Grand to any of my friends considering buying a Subaru. More

the experience was great We appreciated John's help and knowledge and are completely happy with our purchase. We only have one wish - that the process could be a little less We appreciated John's help and knowledge and are completely happy with our purchase. We only have one wish - that the process could be a little less time (5 hrs). More

Great prices! No nonsense with what you pay! Ordered a Subaru Outback through internet sales. Chris Czaja was easy to work with. One of the rare car salesmen that you actually felt comfortable Ordered a Subaru Outback through internet sales. Chris Czaja was easy to work with. One of the rare car salesmen that you actually felt comfortable with. As a high volume dealer, the price for our Outback was outstanding. We went in with the "out the door price" predetermined, and they did not try to tack on any additional fees or other shady car dealer tricks. Grand Subaru Internet Sales is great for people who don't want to deal with the most annoying side of buying a car: haggling and price negotiation. We did end up taking 4 hours to buy the car. However, the managers and various sales people we encountered were friendly, pleasant, and appreciative to us. Would do business with again, and would recommend to anyone looking for a Subaru! More

Friendly, Professional Experience, Great Salesperson For several months, my wife and I had been shopping for a Honda CRV, a Toyota RAV4 or a Subaru Forester. Initially, we were very partial to the RAV4 b For several months, my wife and I had been shopping for a Honda CRV, a Toyota RAV4 or a Subaru Forester. Initially, we were very partial to the RAV4 but ended up changing our minds by a combination of price, features, and most of all, the purchase experience with Mason Lies at Grand Subaru in Bensenville. Mason was friendly, well-informed, and low-pressure. He was easy to talk to and we immediately felt comfortable with him, sharing our likes and dislikes and considering options. He answered all our questions with patience, care, and a much-appreciated sense of humor. After shopping at four different dealers we were confident that the final price at Grand Subaru (a Costco referral) was the lowest possible, and when we selected the model we wanted (a 2015 2.5i Limited), Mason and Dan D'Andrea worked with us to make sure the monthly payments were exactly what we needed. They even went out or their way to correct what could have been a potentially serious finance issue (that could have cost us hundreds of dollars) AFTER we had signed the contract. We couldn't be happier with the car--and the experience with Grand Subaru made the purchasing process as good as it gets. If you're looking for a fair, honest, straightforward, and no-hassle purchase experience, give Grand Subaru a try--and ask for Mason Lies. You won't be sorry. More

Positive Exper ence We had a very positive experience at Grand Subaru. Sandy in internet sales was very helpful. I would recommend them to anyone looking at Subaru. We had a very positive experience at Grand Subaru. Sandy in internet sales was very helpful. I would recommend them to anyone looking at Subaru. More

The best experience ever!! From the moment I e-mailes internet sales, they responded withing a minutes. I asked for specific features and I got my price right away. I asked many From the moment I e-mailes internet sales, they responded withing a minutes. I asked for specific features and I got my price right away. I asked many questions and they were all answered with no problem by Sandy Jackson. I felk like she really cared about my satisfaction. It was easy process and she was emailing me very often to update me on my order. I had the best experience ever!!!! More

Outstanding inventory, outstanding price We were looking for a Subaru that was very hard to find. After searching dealerships in our area that had the vehicle we wanted, in the color and tri We were looking for a Subaru that was very hard to find. After searching dealerships in our area that had the vehicle we wanted, in the color and trim we desired, Grand Subaru was the only one well below invoice price. From our first contact straight through the sale, communication and customer service was top-notch! We went in on a Saturday, and they were busy, so it took some time to complete our purchase, but it was painless. I highly recommend this dealership, and our sales rep - Chris Czaja! More

Will buy again from Grand Subaru This was my first time buying a Subaru. Visited a local dealer for a test, but was largely ignored afterwards. Learned this dealer from a Subaru forum This was my first time buying a Subaru. Visited a local dealer for a test, but was largely ignored afterwards. Learned this dealer from a Subaru forum and sent out an email for a quote. The internet sales person responded promptly with a reasonable price. After a few rounds of emailing back and forth, a deal was reached with both sides satisfied. Waited a few weeks before the 2015 outback arrived. Really impressed with Mason and his manager Dan for their professionalism in handling the sale aside from getting the best price in my area. Would definitely buy again from them. More