Grand Subaru

Amazing experience Worked with Chris and had an amazing price with amazing service. Everyone should come to Grand Subaru and ask for Chris the Internet sales guy. He wil Worked with Chris and had an amazing price with amazing service. Everyone should come to Grand Subaru and ask for Chris the Internet sales guy. He will give you the best price. More

Great experience and honest car sales personnel. Chris Czaja is a wonderful sales person to work with. He is very personable, flexible, and kept his word about prices and availability. He went out of Chris Czaja is a wonderful sales person to work with. He is very personable, flexible, and kept his word about prices and availability. He went out of his way to make sure that we got what we wanted. Chris followed up quickly on requests and we never felt rushed or pressured into anything. We felt that we could trust Chris and that he was upfront about everything. Can't say that about other sales people that we have dealt with in the past at other dealerships. He's great at his job! More

A different car-buying experience. I had the pleasure of dealing with Melissa in the Internet portion of sales at grand, and she was phenomenal. No matter how many questions I had, or w I had the pleasure of dealing with Melissa in the Internet portion of sales at grand, and she was phenomenal. No matter how many questions I had, or when I asked them, she consistently provided me with helpful, informative, and timely responses. These were not experiences I had with other Chicagoland dealers during my most recent car purchase. My only minuscule complaint would be if somehow the paperwork at pick up could be initiated remotely to make the process faster in and out. But the people were all super friendly, and the dealership comfortable. Worth the trip outside the city. More

Great online purchase I was not pleased with my local Subaru dealer and was looking to buy elsewhere. I live about 3 hours from Grand Subaru and contacted Chris Czaja in th I was not pleased with my local Subaru dealer and was looking to buy elsewhere. I live about 3 hours from Grand Subaru and contacted Chris Czaja in their internet sales office. He was incredibly responsive, answered all my questions honestly and provided me with an excellent quoted price. What can I say other than this is what car buying should be like....no hard sell, no BS...just people that know their product and offer it at a great price. When it came time to pick up the car, they honored all agreements, spent all the time I needed going over features and I drove off with a smile. It was well worth the 3 hour drive. More

Great Car buying experience. We just purchased a 2016 Outback and this is not the first Subaru car in our family but it was the first time at this dealership. We worked with two We just purchased a 2016 Outback and this is not the first Subaru car in our family but it was the first time at this dealership. We worked with two employees: Glenn Miller and Matt Drwal. Glenn took care of our online order and was answering all our questions promtly while we were waiting for a car. Matt Drwal finalized the purchase. I have to admit, we are not easy clients but Matt was courteous, informative and patient. He informed us about some optional packages but did not push them on us. We are pleased with the service we got. I would highly recommend this dealership. More

Great new buying expericence Excellent sales experience, Chris did follow up on everything discussed and made sure that I was happy with the car. He took the time to go over all o Excellent sales experience, Chris did follow up on everything discussed and made sure that I was happy with the car. He took the time to go over all of the options and details. The sales process took as long as he estimated and he made it very easy and pleasurable. More

Nice car buying experience. Purchased a 2016 Outback from Andrew and we were quite pleased with how easy he made the whole process. He was very knowledgeable about the vehicle an Purchased a 2016 Outback from Andrew and we were quite pleased with how easy he made the whole process. He was very knowledgeable about the vehicle and was able to get answers to all our questions. More

Only good when buying Mark was courteous and informative about the car, took me through a variety of terrain for testing the car as I requested to judge the car's behaviour Mark was courteous and informative about the car, took me through a variety of terrain for testing the car as I requested to judge the car's behaviour. Grand subaru were able to take care of finances and also get me a good deal on loan APRs. I would highly suggest this dealer also for the stock they carry compared to other subaru dealers espcecially for WRXs and STIs. I came from Detroit, MI just so I found the car I wanted. (Edit) The sales guys are only out for their sale and it's difficult to even reach out to them over phone or email. Doesn't get back to voicemail either. They are delaying sending a cheque to my address after I sold my car. It's been 4 months and still waiting. More

Great first time experience I just purchased my 2015 Impreza today. Chris Czaja as well as other employees at Grand Subaru made it an enjoyable experience during my first car pur I just purchased my 2015 Impreza today. Chris Czaja as well as other employees at Grand Subaru made it an enjoyable experience during my first car purchase. The prices were great. I was not pressured to purchase any additional accessories/warranties by none of the departments I have dealt with, which honestly I really liked. I was informed of the options, but no pressure to get it. All employees were very friendly, honest and always made sure I was being helped even during my wait time. Chris Czaja was very informative about the car and explained all details very clearly. As my first time experience buying a brand new car I was very happy with it. Definitely recommend it if Subaru is your car of choice. My only issue was the wait time to finish up my purchase, but it was not the employees fault and I completely understood since they were busy. Chris Czaja kept me informed and apologized at all times about the wait time. More

Great To Deal With-Excellent Follow Up Purchased a 2011 Outback new from Dan and was happy with the experience. When it became time to replace one of our other cars we decided maybe we shou Purchased a 2011 Outback new from Dan and was happy with the experience. When it became time to replace one of our other cars we decided maybe we should update the 2011 at the same time. Chris and Dan worked together and in a very short time we were now buying a new 2016 Outback and Forester. The paper work took longer then dealing for two cars! On delivery Chris spent over 1/2 day explaining the new features of each car. (Thanks) Great service follow up to help with additional questions. Super dealer to work with. More