Grand Subaru

Made Car Buying Fun Again! I have to say that I really do not enjoy the car buying process. I feel like I am in the middle of a 12 round fight! But Grand Subaru and Jeff Shade c I have to say that I really do not enjoy the car buying process. I feel like I am in the middle of a 12 round fight! But Grand Subaru and Jeff Shade changed that for me. From the time I first contacted the dealer via email until I walked out with a new 2017 Forester, these guys made the experience enjoyable. I do a lot (probably too much) homework before I will even contact a dealer. I know what I want to pay, I know what my trade in is worth and I know what sort of interest rate I want on the loan. Their first price (didn't even have to haggle) was below the "great prices" listed by Consumer Reports, Kelly Blue Book and TruCar. The valued my trade in at a fair value and in line with what I had already been offered by other dealers. There was no big push to up sell, but they did share all of the offerings with me. I came in with financing already secured and they beat what I had by a wide margin. I really can't express how great this dealer was to do business with. This is my first Subaru but I already told my wife that she should pick out which model she'd like because I don't want to deal with any other dealer ever again. More

2nd Subaru I purchased my first Subaru from Sandy Jackson at Grand Subaru 4 years ago. I found here through the internet. Then as now, she was honest, to the p I purchased my first Subaru from Sandy Jackson at Grand Subaru 4 years ago. I found here through the internet. Then as now, she was honest, to the point, and friendly. So happy to have dealt with Sandy again. Unlike many car dealerships/salesperson she is an absolute pleasure to deal with. There were no tricks or scams. Everything was very direct and to the point. It was all very direct and to the point. I can't say enough positive things about Grand Subaru and Sandy Cottone, Thank you both!!!!! More

Purchasing my dream car! Grand Subaru has an amazing selection of vehicles, friendly staff and they gave me a great deal on my dream car! Michael Keller is great to work with, Grand Subaru has an amazing selection of vehicles, friendly staff and they gave me a great deal on my dream car! Michael Keller is great to work with, he is very friendly and made the car buying process easy. The whole team there is excellent. More

New 2016 Subaru Impreza Nealy is a really down to earth person and wants the best for you now and in the future. Couldn't have gotten a better person to help me purchase a ne Nealy is a really down to earth person and wants the best for you now and in the future. Couldn't have gotten a better person to help me purchase a new vehicle, I would recommend her to anyone that would like to buy a new car. More

Great experience overall Michael responded quickly to an online CarFax request for a used WRX. He was very helpful in showing how the vehicle operated and could answer any qu Michael responded quickly to an online CarFax request for a used WRX. He was very helpful in showing how the vehicle operated and could answer any questions we had. The price was very reasonable and the purchase of the vehicle went very smooth and quick. Very happy with my purchase and experience at Grand Subaru! More

great interaction w/nealy Nealy was wonderful in helping us purchase our forester. She went over all the car aspects and taught us how to use everything in the vehicle. Nealy was wonderful in helping us purchase our forester. She went over all the car aspects and taught us how to use everything in the vehicle. More

Hit that red staples button because that was the easiest car buying experience I have ever had. Price couldn't be touched by anyone, and Chris Czaja was awesome to work with. So because that was the easiest car buying experience I have ever had. Price couldn't be touched by anyone, and Chris Czaja was awesome to work with. So happy to be in my new Subaru! More

Best car-buying experience I've had! I dreaded my next car purchase because my last experience was so terrible. I had gone to multiple dealerships due to not being treated with respect be I dreaded my next car purchase because my last experience was so terrible. I had gone to multiple dealerships due to not being treated with respect because I was a female buying a car on my own. I had also had a dealership actually laugh at me because I was doing this on my own and did not want a co-signer. I have been wanting a Subaru for a few years now. The folks at Grand Subaru made me feel so comfortable, and treated me like a human. I appreciated their thoughtfulness and patience with me as I made my decisions. Everyone that I interacted with was friendly and customer-service oriented. I could not believe how different this experience was from my previous one. I was updated throughout the entire process and had an enjoyable time finalizing my purchase. I am so thankful to the folks at Grand Subaru, especially Chris C. and Trace for making my experience incredible. More

Three for three Two years ago we needed a new vehicle, and after much research, decided on a Forester. Our credit union had relationships with three Subaru dealers, Two years ago we needed a new vehicle, and after much research, decided on a Forester. Our credit union had relationships with three Subaru dealers, and after more research, we chose Grand. Melissa Distel handled our whole transaction, from initial contact, to trade in, to final sale. It could not have gone more smoothly. Melissa was friendly, professional, knowledgeable, and responsive. We were very happy with the price and service we received. Two months later, my beloved 2002 RAV4 suddenly suffered a fatal mechanical malady. Being impressed with Subaru, and having already done oodles of research, I decided to get an XV Crosstrek. Back to Grand Subaru and Melissa we went. There was nothing available on the lot, so she found one that was being shipped in that met my specifications. Once again, it whole transaction went very smoothly. Melissa kept me informed of everything until the Crosstrek arrived, and took care of every detail of the sale. Once again, we were very happy with the price and service. Now, two years later, I decided that my old bones needed a little more comfort and luxury. I took a good, hard look at other makes of SUVs and crossovers, but when comparing value, reliability, and consumer reviews, in my mind nothing beat the Outback. So back to Grand we went. Melissa is now a sales manager, so she set us up with Chris Czaja, one of the internet sales staff. Chris was great to work with; friendly, funny, knowledgeable and professional. He gave us all the time we needed to go over all the numbers. We got a great price on the Outback, and a good trade-in on the Crosstrek, and once again, the process could not have gone more smoothly. We have been completely satisfied in our dealings with Grand, both on the sales side and the service side, and would happily recommend this dealership. Keep up the good work! More

Excellent by definition!!! Joe Lewicky was the sales person that helped me make decision to purchase car at "Grand Subaru". It was his knowledge about the cars and respect towar Joe Lewicky was the sales person that helped me make decision to purchase car at "Grand Subaru". It was his knowledge about the cars and respect towards me, that made me make my purchase decision. At the finance department, they were very helpful and respectful as well. I feel very good about my decision and overall experience with Joe and "Grand Subaru". No one was wasting my time. Big Thanks to the "Grand Subaru" team!!! More