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Grand Subaru

Bensenville, IL

5.0
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,877 reviews

January 01, 2017

Thank you, Nicole! Nicole has outstanding performance, she is very friendly and totally effective. It was a real pleasure buying a new Forester car with Nicole. Highly r More

by Konstantin D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Jan 03, 2017 -

Grand Subaru responded

We are thrilled that you had a great car buying experience with Nicole! Thank you so much for the kind words and the 5-star rating! At Grand Subaru, we strive to give the best possible service every time, and we're pleased you feel you got that. Enjoy your new Forester, and please come back and see us for anything else you need in the future. Thanks again, Konstantin!

December 31, 2016

Nicole is the best We had a great internet sales manager, Nicole Iacullo. We ordered a car on-line with her, and she handled the order very efficiently and kept us upda More

by Curtis & Deborah Yoshizumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Jan 03, 2017 -

Grand Subaru responded

Thank you so much for the feedback, Curtis & Deborah! We are thrilled that Nicole took great care of you and was able to get you into your new car. She's a great asset to our team and we're glad that she kept you informed and updated throughout the whole process. We greatly appreciate your feedback as it helps us improves our services! If there's anything else we can do for you, please let us know. We hope to see you back at Grand Subaru for any future car needs!

December 26, 2016

Nice experience Sandy seems to be very professional and friendly salesperson. We bought legacy with eyesight. She explained the procedure to operate the features very More

by Subhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Cuttone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Distel
Dec 27, 2016 -

Grand Subaru responded

Thank you very much for the kind words and 5-star rating. It's great to hear that Sandy made your purchase as easy as possible. The entire Grand Subaru team works very hard to ensure complete satisfaction, which certainly doesn't end at purchase, but instead extends well beyond. If there's anything else we can do for you in the future, please let us know!

December 23, 2016

Excellent Transaction and Service Grand Subaru supplied me with exactly the information I asked for without trying to "sell" me. Ultimately they offered me a '17 Impreza at an excellen More

by NoScreenName
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Czaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cuttone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Distel
Dec 27, 2016 -

Grand Subaru responded

Thank you so much for the 5-star rating and wonderful feedback following your purchase! We're happy to hear Sandy and the Grand Subaru team made your purchase as stress-free as possible. Our priority is customer satisfaction, and it's great hearing how the team worked to provide nothing but the best during your visit. We hope you're enjoying the new Impreza. Come back and see us if you need anything else!

December 23, 2016

Most pleasant car purchase ever! My purchase was unusual as I live out of state and was helping my niece purchase a Subaru Forester. I contacted five different dealerships and Sandy w More

by Ana Griesel
Recommend Dealer
Yes
Employees Worked With
Sandy Cuttone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2016 -

Grand Subaru responded

Ana, thank you so much for the kind feedback regarding your recent purchase. We're so happy to hear that Sandy was able to make your experience easy and efficient, given the distance and situation. It's wonderful to hear that the staff worked above and beyond to ensure complete satisfaction, and we couldn't be happier you chose Grand Subaru. We hope your niece is enjoying the new Forester. Thanks so much Ana!

December 21, 2016

Great sale person I Purchased a 2017 Subaru Forester 2.5i Premium + Eyesight.Jeff and Dandy is very nice and helpful. The price is great at Grand Subaru. More

by qhmizzou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Cuttone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Grand Subaru responded

We are so happy to hear that Jeff and Sandy helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

December 21, 2016

Great customer service and a genuine salesperson I purchased a new Subaru and knew exactly what I wanted when I went to the dealership. Jeff Schade listened to me and didn't try to pressure me into More

by Newcar88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Grand Subaru responded

Thanks for letting us know about your experience with Jeff! One of our goals is to match the right car to the right client, and we’re happy to hear that Jeff was able to do just that for you. We look forward to seeing you again in the future. Enjoy your new Subaru!

December 19, 2016

Great Deal, Great Dealership We are senior citizens who were looking for an affordable car with all of the new safety technology. Jeff Schade helped us get exactly what we wante More

by Senior896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Grand Subaru responded

Thanks for writing about your great experience! At Grand Subaru, we aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that from Jeff Schade. Enjoy your new Outback Touring, and let us know if we can do anything for you in the future!

December 19, 2016

Great car buying experience Bought a new Forrester. Jeff was terrific. The whole process was very transparent, got the price I negotiated via email. Would definitely recommend Je More

by billybudd08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Grand Subaru responded

Thank you for your recommendation and positive feedback about your recent experience with Jeff and the Grand Subaru team. Providing a wonderful car buying experience is a top priority to us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new Forrester, and we look forward to working with you again.

December 12, 2016

Service dept . Had scheduled service on 12-10 . Had the opportunity to look at your service dept. in action and was really impressed. Everybody showed that they kne More

by polar bear
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
No need for names Everybody in the service dept. do a great job
Dec 13, 2016 -

Grand Subaru responded

We're so happy you had a 5-star experience in our service department! We agree that we have a fantastic service team and we really appreciate you taking the time to share your thoughts with us. Don't hesitate to let us know if we can help with anything else!

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