
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,877 reviews
Ask for Martha Martha Gibbons was excellent. She was direct. She knew what I was looking for and didn't try to push me into anything out of what I told her I was l Martha Gibbons was excellent. She was direct. She knew what I was looking for and didn't try to push me into anything out of what I told her I was looking for. She made sure to check out any and all possible cars. She was patient and honest. More
Very friendly! She was very helpful and made my experience go very smoothly. Will defiantly recommend her to my friends and family in the future. Thank you for ever She was very helpful and made my experience go very smoothly. Will defiantly recommend her to my friends and family in the future. Thank you for everything. More
Grand Subaru Very good experience with Nicole. Found us a car in just a couple of weeks. Very smooth and informative delivery of the vehicle in a reasonable amount Very good experience with Nicole. Found us a car in just a couple of weeks. Very smooth and informative delivery of the vehicle in a reasonable amount of time. More
My shopping experience with Grand Subaru. Soon as we entered into the showroom there were very friendly and smiling sales people.greeted us with ready to offer any help. we had made an appo Soon as we entered into the showroom there were very friendly and smiling sales people.greeted us with ready to offer any help. we had made an appointment with Nicole, so we could directly went to the point. The best part of my shopping was that the entire conversation and discussion of all issues including pricing, financing and service was short and precise. We could complete the purchase of our Subaru in one and half hour. More
Amazing Sandy was so great and professional, had a great experience working with her and she gave me a great deal. Would recommend to anyone looking for a new Sandy was so great and professional, had a great experience working with her and she gave me a great deal. Would recommend to anyone looking for a new vehicle More
Quick and Easy, The way Car Shopping should be!! First time buying a Subaru, Matt Drawl was great from the start! After visiting several dealers, Matt was able provide the best experience via the int First time buying a Subaru, Matt Drawl was great from the start! After visiting several dealers, Matt was able provide the best experience via the internet. Car shopping can be a little intimidating and annoying but this time it seemed too good to be true! Very excited with my new WRX!! More
The purchase of 2017 Subaru Outback It was the best experience of car purchase in my life. In general, it has always been my lest favorite "shopping" - car purchase. Until we met Brian It was the best experience of car purchase in my life. In general, it has always been my lest favorite "shopping" - car purchase. Until we met Brianna Bartolli who helped us to buy 2017 Subaru Outback in January. I could not believe how easy and pleasant this could be (and should had been in the past with other dealerships). Brianna was very professional, polite, friendly, she spent more time with us than any other salespeople in the past, she did not rush us to make a decision. It felt like we were buying a car with a friend who wanted to help. Thank you, Brianna, Natalya More
Good service I've only visited the service center one time but my issues were handled in no time at al and in a very friendly manner. I've only visited the service center one time but my issues were handled in no time at al and in a very friendly manner. More
amazing car buying experience I originally went to this dealership and met with a sales guy whose name i can't remember. Needless to say this guy was nice but not a great salesmen. I originally went to this dealership and met with a sales guy whose name i can't remember. Needless to say this guy was nice but not a great salesmen. HE didn't go above and beyond and didn't really sell me on subaru as whole. I sought out subaru on my own because i knew about it's high recommendations for safety and have 2 small children, but the originally sales man quoted prices way to high for my budget and made me think a new subaru was NOT an option, telling me the lowest he could go was 29,500 on a 31,000 car. Discouraged slightly but not ready to give up i continued to search and enlisted in my family's help. One day later i engaged with a wonderfully helpful sales person named Jeff Schade. We started contact through email and texting on my phone, i showed up late that night about 15 minutes before close, because i was shopping around at other dealerships including another subaru location but still hadn't found what i was looking for and to be honest this was my last try to obtain a subaru. Upon arriving Jeff immediately recognized me and asked if i had been there before, and i told him yes with a different sales guy a day earlier but i did not want to work with the other guy. Him recognizing me immediately showed me right away that he paid attention, i had never spoke to him but he noticed me interested the day before even though i was not his customer. He began to explain all the great qualities about subaru, way beyond my common knowledge of the high safety rating. Originally i was interested in an outback but he also showed me the slight differences in the forester which in all actuality fit my needs better. Him recommending the forester, brings me back to his great customer attentiveness. In order for him to help me figure out what kind of car suited me best he had to listen to my needs and anticipate what i wanted in a new vehicle because in all honesty I'm not even sure i really knew everything i needed. There was certain things i wanted and certain things i was willing to give up to be able to fit in my budget. Jeff was super helpful in assisting me to decide what was necessary and what i could live without. In the end, i ended up with a subaru forester premium 2.5 and extremely happy with the price and amenities of my new vehicle. I knew my credit wasn't the greatest but jeff also assisted checking my own credit and that of two different cosigners.Saturday after noon he informed me that i was approved and could purchase my vehicle. I barely made it there before the dealership closed, but he was more than happy to stay late, help me get financial assistance for my loan and finally put on my license plates, he even installed my car seat for me. Over all i would highly recommend Jeff to anyone who is looking for any type of vehicle. He went above and beyond to make sure i was happy and able to get a car that my family i not only needed but deserved. One of his best qualities besides going above and beyond he didn't play the sales man game of going back and fourth he gave the lowest price possible and made it happen. My family and i are very grateful. It's nice to know there are actually honest car sales men out there. More
Grand Subaru and Nicole Iacullo the dealership appears to be very well run no matter the time or day everyone is bright and cheery greet you warmly look to see if you are meeting som the dealership appears to be very well run no matter the time or day everyone is bright and cheery greet you warmly look to see if you are meeting someone or if they can help you but never in a typical dealer way where they hover I started this process back in October and finally made my purchase the beginning of February because of Volkswagen's TDI buyback Nicole was VERY patient with this whole ordeal answered all my questions , again and again kept me updated on price changes and offers. Nicole was very professional , kind and informative have and will continue to recommend her and the dealership to everyone More