
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sandy Cuttone Sandy was cheerful throughout our visit for the delivery of our new Forester. The cars were staged for delivery in a very clean environment. Sandy hel Sandy was cheerful throughout our visit for the delivery of our new Forester. The cars were staged for delivery in a very clean environment. Sandy helped brief us on the vehicle's technology, answering questions necessary to safely drive our new car. Our daughter may be interested as well in a new Subaru in the future; I know she really likes ours. Sandy, thank you for being responsive to our needs. Look forward seeing you again. Sincerely, Mark & Gale Weber More
Fantastic Experience It is a fantastic experience to purchase my car from Grand Subaru. I purchased a new Subaru Forester 2017 with the help from Internet seller Sandy. I It is a fantastic experience to purchase my car from Grand Subaru. I purchased a new Subaru Forester 2017 with the help from Internet seller Sandy. I would say all the service in Grand Subaru is perfect. Even I live in Indiana, I still went to Chicago to purchase it. Looking back, it is definitely worth to driving a long way to get my car. Since the persons and service are very nice here. Last but not least, I would highly commend Sandy Cuttone for her service and assistance. More
No Games, just a great experience. We began the process of of purchasing a Subaru Outback at a dealer close to our home, but quickly grew tired of the games that the salesperson played. We began the process of of purchasing a Subaru Outback at a dealer close to our home, but quickly grew tired of the games that the salesperson played. The price kept changing, and because I wanted a blue car, the price went up to $2000 over MSRP because "everyone wants blue, so it is hard to find". I had asked the salesperson to contact me by email only, because I cannot answer the phone while I am working. She called both my husband and myself daily for over 3 weeks. I reached out to Grand via the internet to get a price quote on a model on their website. Nealy got right back to me with a quote, which was $9000 less than the quote from the nearby dealership. I asked her to only contact us through email, and that is exactly what she did. No games! Needless to say, we went to Grand for a test drive. There was a blue one coming in soon (at the same price as all the other colors!) and we put a deposit down. When the day came to pick up our new car, everything was fantastic! Nealy is so great to work with, answering all of our questions and then some. Matt walked us through all of the features on the car, he was so helpful. And Brandon did a great job with the financing, getting us a low interest rate. Even though Grand is over an hour drive from our home, we would do this again in an instant. More
Grand Experience Fast checkout, no gimmicks, no pressure sales, price you see is the price you pay. Nealy was awesome to work with from our introduction with her until Fast checkout, no gimmicks, no pressure sales, price you see is the price you pay. Nealy was awesome to work with from our introduction with her until she walked us thru the purchase process, and walk-thru of the car. To all mid-west buyers, if you are in the market for a new car look no further than Grand Subaru. Certainly a dealer above all - mine was an out of state purchase. More
Pleasant car leasing experience Recently leased a Subaru from the folks at Grand Subaru and found them to be cheerful, easy to work with, and the process was relatively quick (vs. ex Recently leased a Subaru from the folks at Grand Subaru and found them to be cheerful, easy to work with, and the process was relatively quick (vs. experiences in the past). Their vehicle inventory was better than other local dealerships as well. Positive experience all around. More
Great Price, easy to deal with First learned of Grand Subaru and about their great prices on new Subarus from an internet forum. I really enjoyed that most of the process was com First learned of Grand Subaru and about their great prices on new Subarus from an internet forum. I really enjoyed that most of the process was completed over email, the no haggle price provided by beat the local dealer hands down. Well worth the drive. Once on site the paper signing and such went smooth, no issues. I have recommended to friends and family. More
Courteous, informative, great price, caring I had a positive experience purchasing a new car here at Grand Subaru. Sandy quickly responded to my inquiry via email with the exact model and color I had a positive experience purchasing a new car here at Grand Subaru. Sandy quickly responded to my inquiry via email with the exact model and color I was interested in. Matt Drwal was my salesman since Sandy wasn't available the time I came in. He answered all the questions I had in a timely manner and was very helpful and informative throughout the entire process. I was welcomed and treated like family. Hands down the best experience I've had while shopping for new cars after visiting numerous dealerships. I highly recommend Grand Subaru. A+++ More
Who said car buying cant be FUN! We went in to get a Subaru Forester and left with exactly what we wanted 2 hours later. Nicole made the whole process fun and NOT painful. She is ex We went in to get a Subaru Forester and left with exactly what we wanted 2 hours later. Nicole made the whole process fun and NOT painful. She is extremely knowledgeable and customer service oriented. I will recommend her to any of my friends wanting a Subaru. Oh yes and did I tell you I LOVE the 2017 Subaru Forester. Nicole said I would. She was right. More
Researched Going In, Questions Answered, SOLD! Nicole responded quickly to my questions about the brand, vehicle (2017 Impreza 2.0i Premium), and buying process. She understood my preference for pu Nicole responded quickly to my questions about the brand, vehicle (2017 Impreza 2.0i Premium), and buying process. She understood my preference for putting answers in writing and communicating via email due to my work schedule. She is nothing less than energetic (enjoys her job), assertive (not too pushy), and eager to assist you through the car buying process. I look forward to continued contact on car infotainment questions I will likely have in the first few months. Vehicle maintenance will be performed at the dealership. Although the warranty options discussion with another team member was a bit more challenging, all in all a '+' experience. More
Nicole is one of the best salespeople I have ever worked wit I had a great experience with Grand Subaru. This is the second time I have purchased a brand new Subaru. Also, this is the second time I have purchase I had a great experience with Grand Subaru. This is the second time I have purchased a brand new Subaru. Also, this is the second time I have purchased a Subaru from Grand Subaru in Bensenville. I honestly can say that this second time around, the sales experience was more fruitful. My first interaction with Nicole was purely over the web. I used consumer reports to get a True Price estimate and Nicole contacted me right away. She explained the process via email and provided a price right away. A few other dealers also contacted me but not only was their price higher but they also offered me a different model than the one I actually wanted. Regardless, I reviewed their estimates and Grand offered the best price with the options I requested. It was a painless process. I went in on a Saturday to look at the vehicle and while they had the model I wanted, it was not in the color I requested. However, Nicole came to the rescue and negotiated with another dealer to procure the car I requested. A week later, I went back to Grand and drove out two hours later with my new car. However, before leaving, Nicole explained all the options on the car, reviewed my financing and did not push any unnecessary options. I would gladly purchase a car from her again. More