
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,877 reviews
I had a great experience at Grand Subaru. I've been looking at the CrossTrek for over a year and they definitely offered the best deal in the Chicago area. Brianna was my salesperson and I lik I've been looking at the CrossTrek for over a year and they definitely offered the best deal in the Chicago area. Brianna was my salesperson and I liked her as soon as I met her. So refreshing to work with a woman in car sales! More
Best and fastest dealership experiences ever! From day 1 Kiril Velkov has been super helpful on finding a vehicle that my siblings and I wanted to buy for our parents. We were interested in a 17 I From day 1 Kiril Velkov has been super helpful on finding a vehicle that my siblings and I wanted to buy for our parents. We were interested in a 17 Impreza Sport Hatchback in Island Blue Pearl, which was hard to find with Eyesight and a moonroof (two of the options very important to my parents). Kiril advised me that the exact vehicle we were looking for will be coming in the next week. Unfortunately, my parents having busy schedules, the day we were suppose to come in and check out different models was a couple days before the arrival date of the vehicle. Out of surprise Kiril contacted me, and told me the vehicle arrived early and will be held for us till we came in. The day I showed up with my parents, we were greeted right away from Kiril. He showed us the vehicle on hold for us and let us test drive it. My parents fell in love with it without even test driving any other models. After that came all the paperwork. Al Hassan was the Finance Manager that took care of us. He broke everything down and helped us understand everything. After the papers were signed, the vehicle was all cleaned up and ready for us to take home. Kiril even took the time to help us learn everything about all the electronics in the vehicle. Thank you to the Grand Subaru team for helping us find the perfect vehicle for our parents! More
Satisfied My salesperson was Nicole Iacullo. The first visit to look at the Outback was great. Nicole found the two models I wanted quickly and got me on the ro My salesperson was Nicole Iacullo. The first visit to look at the Outback was great. Nicole found the two models I wanted quickly and got me on the road. I had limited time to test drive and she made it very easy. Nicole really helped make the process simple by providing a great initial offer and low pressure sales approach. Nicole was the reason I decided to stay with Grand for the purchase. I had a comparable offer at another dealership and was very close to buying from them. Without Nicole's ability to listen to my needs and influence my decision I would not have purchased the car from Grand. She really understands how to deal with the difficult buyer. Great job! More
Great people and very detailed and efficient The sales team and finance team were very helpful accommodating and efficient - They were patient with our questions and explained everything very cle The sales team and finance team were very helpful accommodating and efficient - They were patient with our questions and explained everything very clearly. Made us feel very comfortable with our new purchase. More
Great Salesperson Nealy was awesome. She was upfront with pricing and options. She took the time to answer all my questions and emails, even on her day off. When I a Nealy was awesome. She was upfront with pricing and options. She took the time to answer all my questions and emails, even on her day off. When I arrived to purchase the vehicle, Nealy had the car and paperwork all ready to go. I was in and out in two hours and very satisfied with my new Subaru. More
Good experience Drove 2+ hours to this dealership & Mike S. went out of his way to make sure we left happy. Car we looked at online had sold but he helped us find one Drove 2+ hours to this dealership & Mike S. went out of his way to make sure we left happy. Car we looked at online had sold but he helped us find one we love. Overall good experience with everyone at dealership for sales to finance. Would buy from them again, More
Excellant Experience Appreciated Matt's effort to find out what I wanted and getting it. Appreciated how he gave me a quote with exactly what was included on the car and t Appreciated Matt's effort to find out what I wanted and getting it. Appreciated how he gave me a quote with exactly what was included on the car and the guaranteed price. Brandon, the finance sales manager was well prepared and professional. Dealership was clean and updated. Drinks and treats also available. You won't be sorry you went to Agra do Subura. More
Professional service Brianna was great! She was very professional and very friendly. I would recommend this dealer and Brianna specifically to anyone looking to buy a Sub Brianna was great! She was very professional and very friendly. I would recommend this dealer and Brianna specifically to anyone looking to buy a Subaru More
Fantastic Experience My experience with Grand Subaru was excellent from start to finish. I filled out an interest form about a used car online on a Sunday afternoon and ev My experience with Grand Subaru was excellent from start to finish. I filled out an interest form about a used car online on a Sunday afternoon and even though the dealership wasn't open that day within a few hours I had received a personal email from Mike inquiring about my interest and scheduling a time to view the car the next day. When I got to the dealership, Mike was incredibly helpful. He showed me the car I inquired about and others in my price range. He followed up after I left the dealership and helped me compare the Subaru I was interested in with the Prius I was considering at another dealership. I was incredibly impressed by how friendly and attentive the Grand Subaru staff were and while I didn't purchase a car there this time I will definitely return in the future. More
Friendly Place Friendly People There's nothing better than a dealership with awesome cars and great people to help you out! One of my first thought about car buying, in general, is There's nothing better than a dealership with awesome cars and great people to help you out! One of my first thought about car buying, in general, is "if the sales rep tries to ram a car down my throat, I'm leaving right away!" That did not happen, rather, I was kindly greeted and assisted by the sales staff in a very professional manner, but down to earth! I wanted a WRX and that's where our conversation stayed, I wasn't brushed off, I wasn't given a counter offer for a car I did not want!! To be treated like a customer and to be listened to, Grand Subaru does it right! More