Grand Subaru

Easy as could be Did most of our communication over the internet Our salesperson Nicole Iacullo got back to us within minutes I had a price from another dealer a Did most of our communication over the internet Our salesperson Nicole Iacullo got back to us within minutes I had a price from another dealer and Grand Subaru price was lower even though the MRSP was higher It took one visit to test drive and finalize the deal Went back two days later to drive new Forester home. Nicole could not have made the experience easier More

Friendly Down-to-earth Sales Team The sales team was professional and pleasant to work with. Nealy went the extra mile to consult with Subaru product specialist to get my technical qu The sales team was professional and pleasant to work with. Nealy went the extra mile to consult with Subaru product specialist to get my technical questions answered. When I had follow-up questions by email, she was always quick with a response. Following the transaction, she went over every button, knob and switch in my new car. Really above and beyond the call of duty. Thanks Nealy! Nicole was also very helpful, was very informative during the test drives and even called me on her day off--when she was moving! Grand Subaru has a lot of inventory to choose from. My only advice to Subaru shoppers is to take time out to go on a weekday -- Saturdays are busy! More

Easy purchase Not a new Subaru owner. By far, this was the easiest most pleasant experience I have had buying a new car. I am a fan of the Subaru Outback and was Not a new Subaru owner. By far, this was the easiest most pleasant experience I have had buying a new car. I am a fan of the Subaru Outback and was pretty certain of my purchase going in to Grand Subaru. Working with Jeff was lucky for me. My usual purchase is a good solid reliable vehicle. Jeff found that and more....A practical vehicle that makes me smile! Al handled the finance piece. He was delightful and moved the process along quickly and painlessly! More

Great price and experience at Grand Subar! Best deal after bench marking with over 10 dealers in the area. Friendly service from everyone. Made the process quick and painless. (Purchased a Bran Best deal after bench marking with over 10 dealers in the area. Friendly service from everyone. Made the process quick and painless. (Purchased a Brand New Subaru Impreza 5 dr) More

Highly recommended I visited nine dealerships and Mike Sinacola made my experience at Grand Subaru by far the best. He was both friendly and professional, making me feel I visited nine dealerships and Mike Sinacola made my experience at Grand Subaru by far the best. He was both friendly and professional, making me feel comfortable with all my questions and concerns. More

Courteous and accommodating! All of our questions and concerns were taken care of. Michael Sinacola made sure we were happy with our new Outback! We just love our new Outback and All of our questions and concerns were taken care of. Michael Sinacola made sure we were happy with our new Outback! We just love our new Outback and Grand Subaru made sure we had an great buying experience! More

Great price and experience at Grand Subar! My family just purchased our third Subaru from Grand Subaru. Nicole will work with you to get you exactly what you are looking for and at the price yo My family just purchased our third Subaru from Grand Subaru. Nicole will work with you to get you exactly what you are looking for and at the price you want. They are very friendly and do not pressure you. They have the best prices in the area. More

A long drive for a great deal. Nealy Anderson was great to work with over the internet, so I drove over 400 miles one way to get a much better deal than I could get in my area. She Nealy Anderson was great to work with over the internet, so I drove over 400 miles one way to get a much better deal than I could get in my area. She scheduled me early on the day I was to pick up the 2017 Subaru Forester, and she did the deal efficiently so I was able to start the long drive back home in time to make it before dark. All the people I was in contact at the dealership were very nice, especially Nealy. More

Wild ride and worth the trip My 2002 Audi TT was done. I did a lot of research- I wanted - AWD - Turbo -Manual Transmission -a unique appearance. I selected the Subaru My 2002 Audi TT was done. I did a lot of research- I wanted - AWD - Turbo -Manual Transmission -a unique appearance. I selected the Subaru 2017 WRX in Rally blue as the answer to everything I wanted. After making the rounds of all of the dealers in Chicagoland (yes we call it that), I set out to contact my best option at Grand Subaru. I had previous contact with Melissa Distell on line who set me up with Nealy Anderson. I showed up unannounced on a Friday morning and linked up with Nealy. From our first meeting I knew I wanted to work with this woman. She listened to what I wanted and did not interject a lot of up-selling to get me into a different car. The decision was so easy working with Nealy. I put down my deposit and hoped to pick up my brand new vehicle the next day. At 5PM Nealy called- I knew something was wrong. They had found a factory defect in my brand new transmission and were going to have to replace it. Understand- Nealy had set me up with the only 2017 WRX Limited in Chicago that had everything I wanted, and priced it at a substantial reduction under MSRP. We hoped to get the fix done within a week. I was OK with that. Monday Nealy called me and told me my brand new tranny had to come in from Japan.....argh! We talked- she worked with me- we wanted to make this work. My Tranny was now 10 days out- the Audi was dying and Nealy kept working with me. Subaru America understood I was sticking with the deal and made a substantial free warranty upgrade that really made up for my inconvenience. Long story short- Nealy was with me through this whole experience and I am now driving my Bad Ass Blue Angel and smiling from ear to ear. I cannot say enough good things about everyone I dealt with at Grand Subaru and Subaru USA. I look forward to my next purchase with Grand Subaru. I just wish I could give Nealy more than 5 stars. More

Great price and straight forward process We received prompt email response from the Grand Subaru sales staff. Brianna was not the original contact but we were glad she was the one we worke We received prompt email response from the Grand Subaru sales staff. Brianna was not the original contact but we were glad she was the one we worked with. She is knowledgeable about the car and the Costco process. She helped us diligently to locate several potential vehicles that we are interested in at other dealers. All without the usual car dealer back and forth. After we decided on the exact vehicle we wanted. The price she offered was better than we expected. Also she spent time with us going over the technology loaded with this Forester. This is a very pleasant and efficient process in buying our new car with Grand Subaru and Brianna. More