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Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,877 reviews
May 09, 2017
Easy purchase Bought new legacy. Got great price. Sandy Cuttone was great to work with. No pressure. Drove from Grayslake. Internet prices much better than other Bought new legacy. Got great price. Sandy Cuttone was great to work with. No pressure. Drove from Grayslake. Internet prices much better than other dealers. I highly recommend this dealership and Sandy Cuttone. More
by Gtown Jim
May 09, 2017
Buying my first Subaru I had a great buying experience at Grand Subaru with Sandy Cuttone. She was helpful, friendly, knowledgeable, and professional. The inventory was tr I had a great buying experience at Grand Subaru with Sandy Cuttone. She was helpful, friendly, knowledgeable, and professional. The inventory was tremendous. The exact car and color I wanted was in stock, fresh off the trailer. I'm very happy with my purchase. More
by Diane P
Employees Worked With
May 08, 2017
Great experience We ordered a Forester at California and asked Grand Subaru to ship it to Georgia since we were moving. Everything worked very well. We got the car we We ordered a Forester at California and asked Grand Subaru to ship it to Georgia since we were moving. Everything worked very well. We got the car we wanted with a price several hundreds of dollars less then Georgia local dealers (shipping fee included). Thanks, Brianna! More
by Sinba
Employees Worked With
Brianna Bartoli
May 08, 2017
Grand Subaru is all about 100% Customer Satisfaction! Grand Subaru went above and beyond to be sure we were 100% satisfied with our vehicle choice. There is absolutely no pressure or no hassles in this d Grand Subaru went above and beyond to be sure we were 100% satisfied with our vehicle choice. There is absolutely no pressure or no hassles in this dealership. A very friendly, knowledgeable atmosphere that offers fantastic pricing. Thanks Mike S. !!! More
by Outback 2017
May 08, 2017
Impreza Purchase I recently purchased a 2017 Impreza Sport from Grand Subaru and had the pleasure of having Brianna as my sales rep. She was very professional during t I recently purchased a 2017 Impreza Sport from Grand Subaru and had the pleasure of having Brianna as my sales rep. She was very professional during the sales process and had very quick follow up to any questions or concerns that I had. I would definitely recommend Brianna to anyone looking for a new Subaru. Great job!! More
by Phil
Employees Worked With
Brianna Bartoli
May 08, 2017
GREAT PRICE AND GREAT SERVICE BRIANA responded to my inquiry on TrueCar with a great price. Couldn’t get any other dealer to even come close to that price. Was worried that the ser BRIANA responded to my inquiry on TrueCar with a great price. Couldn’t get any other dealer to even come close to that price. Was worried that the service would match the price (low price bad service). Every one was courteous and especially Brianna who took great care of me. It was a pleasure dealing with her and the dealership. More
by JERRY B
Employees Worked With
Brianna Bartoli
May 05, 2017
All about Jason Zapfel Please see the Subaru survey that I already returned. I said Grand Subaru should hire more sales people like Jason Zapfel. this was the first time I p Please see the Subaru survey that I already returned. I said Grand Subaru should hire more sales people like Jason Zapfel. this was the first time I purchased a new car that I was not nervous. Jason does not put any pressure on you. I was so impressed by Jason I purchased two cars from him! Please note I am 76 yrs old! Jason makes you feel very comfortable about buying a new car! More
by georgedeweyheinz
Employees Worked With
May 03, 2017
Makes Car Shopping Fun! From our first contact with Nealy, she helped made our decision an easy one. Low key, no pressure she kept in touch with us as we went through the lon From our first contact with Nealy, she helped made our decision an easy one. Low key, no pressure she kept in touch with us as we went through the long process of choosing the correct car for us. When we finally decided on our Outback, we knew we had made the right decision. Two weeks later we are still as happy with our choice. The care of the whole staff just completely floored us, and we look forward to a long and happy relationship with Grand Subaru More
by queenbeadr
May 02, 2017
Love. It's what makes a Subaru, a Subaru. As a Millennial first time new car buyer with a growing young family, the decision of which vehicle to go with was a big choice to make. After initial As a Millennial first time new car buyer with a growing young family, the decision of which vehicle to go with was a big choice to make. After initial research, we found three manufacturers we were looking at, Subaru being one of them. After a second round of research and various test drives of other manufacturers, we ended up with a target: a Subaru Forester. The next steps was to tap in to our social network and see the "good, the bad and the ugly" of Subaru ownership. The feedback was absolutely amazing - although a few minor concerns, the overwhelming response was phenomenal. Next step was to go to a dealership. We heard through word of mouth about Jen and Grand Subaru. From the second we walked in the door everything was on point - Jen was a true ambassador to the Subaru lifestyle - she was knowledgable, passionate, welcoming and very organized. We walked out with a brand new 2017 Subaru Forester in a timely, effective and amazing manner. Hats off to Jen and Grand Subaru for nothing short of a phenomenal first-time Subaru purchase experience. More
by ChicagoProper
Employees Worked With
Jen Zglobicki
May 02, 2017
Good communication I appreciated the phone calls and emails that answered my questions quickly and patiently. Kiril and Steve were accommodating in re: to sending extra I appreciated the phone calls and emails that answered my questions quickly and patiently. Kiril and Steve were accommodating in re: to sending extra photos per my request. More
by Element
