
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,878 reviews
Perfect Experience I received an email regarding a trade in for my 2014 Forester for a 2017 upgrade. It sounded too good to be true, but sure enough I inquired and they I received an email regarding a trade in for my 2014 Forester for a 2017 upgrade. It sounded too good to be true, but sure enough I inquired and they found me a brand new Forester as promised! The experience was personable and I have an amazing new vehicle that is affordable and safe for my family. More
Great experience I had a great experience while purchasing a new 2017 Outback today. Grand Subaru had the best prices around and the service was great. We went on 4 I had a great experience while purchasing a new 2017 Outback today. Grand Subaru had the best prices around and the service was great. We went on 4 test drives (2 for myself and 2 for my wife as we had our young children with us). Nicole was great at helping us through the process. I will be back! More
Great Customer Service Mike is very helpful and knowledgeable about ALL the cars on the lot. We were looking at the Forester, we looked at few and then Mike showed us more, Mike is very helpful and knowledgeable about ALL the cars on the lot. We were looking at the Forester, we looked at few and then Mike showed us more, what was just won at auction that just arrived off the dock. We test drove one and ending up buying it. Great bunch of people to deal with! More
Hassel free purchase! I had gotten many quotes and nobody was as straight forward and had a better price than Brianna Bartoli at Grand Subaru. Most want you to send the ot I had gotten many quotes and nobody was as straight forward and had a better price than Brianna Bartoli at Grand Subaru. Most want you to send the other dealers quotes first before they would even consider matching. Brianna answered all my questions and quoted vehicle price via email prior to arriving at dealership. We made an appointment on Saturday at 9am and Brianna was waiting for us. My husband decided he wanted to test drive a different car - no problem. Brianna was very knowledgeable, professional and has a great sense of humor. She definitely made the dreaded car purchase go smoothly and quickly. We definitely would recommend Brianna and Grand Subaru as it's the best price and dealership that I've ever experienced. More
EXCEPTIONAL EXPERIENCE Sharlene's one tough cookie, and clearly she's read a book or two about negotiations. In the same vein however, she was super pleasant, professional a Sharlene's one tough cookie, and clearly she's read a book or two about negotiations. In the same vein however, she was super pleasant, professional and surprisingly transparent(something that's rare in her industry). From the initial phone call Sharlene was a straight shooter with me . She justified her pricing and when I got to the dealership she proceeded to break down her pricing to me in a way I haven't seen before.Everyone at the dealership was courteous. In the end I think I got not just a great deal but great Value for my money. FYI Sharlene, One more minute and I would have paid the additional one thousand. Lol. Keep doing what you're doing. People will see value in great service. More
Great buying experience!!! I went in to Grand Subaru to test drive this used Grand Jeep Cherokee Laredo it was really nice, I went on a test drive with Mike Sinacola and he was I went in to Grand Subaru to test drive this used Grand Jeep Cherokee Laredo it was really nice, I went on a test drive with Mike Sinacola and he was so much fun and really knew a lot and answered my questions on the spot! I enjoyed my visit to Grand Subaru it went really smooth and you don't even realize how long you are there. I love my Jeep that I purchased there from Mike, I also spoke with Al in the finance department and he had some great deals regarding extended warranty! Overall, it was a great choice stopping in at Grand Subaru! More
Great buying experience and Grand Subaru I had a great experience working with Nealy Anderson to buy my Subaru Outback. I was shopping from out of town and requested an internet price. Neal I had a great experience working with Nealy Anderson to buy my Subaru Outback. I was shopping from out of town and requested an internet price. Nealy responded quickly with an excellent price. She walked me through the buying process and I scheduled an appointment to buy the vehicle the following Saturday. Everything about the sale was spot on and thoroughly explained by Nealy. There were no surprises and she did a great job explaining all of the features on my Outback limited. I was a little leary about traveling from out of the area to make the purchase, but I saved a lot of money over my local dealer and now couldn't be happier with my buying experience at Grand Subaru. More
Working with Sharlene was great! I went in not knowing that I would drive out with a 2017 WRX..was literally looking around when Sharlene approached me and asked if I needed any assis I went in not knowing that I would drive out with a 2017 WRX..was literally looking around when Sharlene approached me and asked if I needed any assistance, I then asked to test drive the car that caught my eye and I LOVED IT! Long story short, she made my buying experience as simple and smooth as possible. I highly recommend this dealership, they have tons of inventory and the facility in general is well maintained. Make sure you ask for Sharlene! More
Hassle free! Working with Jeff was great. He was quick to respond and always set aside ample time to speak with us and gave us his full attention. He didn't play a Working with Jeff was great. He was quick to respond and always set aside ample time to speak with us and gave us his full attention. He didn't play any games, and ultimately gave us the best deal. I would highly recommend contacting him before anyone else for all things Subaru. More
Great Price, Great Dealership My experience at Grand was EXCEPTIONAL!!!! Brianna was professional, caring, and knowledgeable about her product. I went to a lot of dealerships the l My experience at Grand was EXCEPTIONAL!!!! Brianna was professional, caring, and knowledgeable about her product. I went to a lot of dealerships the last month looking for the best price on a new Subaru Legacy and no one came close to Brianna's price or service. Not only did she give me a great deal, but from the second I walked in I felt welcome. I didn't have to do the typical haggle to get their best price - it was given to me right away! Thank you Brianna!! I'll be coming back! More