Grand Subaru

car shopping It is very important from where you buying car. Dealer is important role in car buying because it save your time, no forth back, piece of mind and sav It is very important from where you buying car. Dealer is important role in car buying because it save your time, no forth back, piece of mind and save lots of money. so Grand Subaru is one of most important car dealer where you can buy car. More

Excellent Service-Very Thorough I came in with my 2017 Forester and I was quickly taken care of and they explained everything I needed to keep my SUV on track. I decided to purchase I came in with my 2017 Forester and I was quickly taken care of and they explained everything I needed to keep my SUV on track. I decided to purchase door guards after a year of being extra careful and they ordered them immediately and honored my 10% coupon from my initial purchase on accessories. They did a superb job! I would recommend the service department over others I have been to. More

GOOD EXPERIENCE Good experience, I considered it quite painless Very helpful especially with the new technology. I have recommended the Grand Subaru dealership to Good experience, I considered it quite painless Very helpful especially with the new technology. I have recommended the Grand Subaru dealership to my friends. Thank you More

No Pressure Dealership and Winderful Staff Last month my wife was looking for a new Subaru. Like most others, we shopped the internet to see what was out there. We came across Sandy Cuttone a Last month my wife was looking for a new Subaru. Like most others, we shopped the internet to see what was out there. We came across Sandy Cuttone at Grand Subaru by accident as Grand Subaru is now here near our house. It turned out to be a very pleasant accident. Our initial communications with Sandy was via emails then we spoke on the phone. At no time did she come across as pushy or "car salesman like". That stereotype was nowhere to be found. I'm in Sales, so don't "Sell" a salesmen and she did not. When we met at the dealership (which is beautiful) We weren't attacked by Salesmen as soon as we got out of our car. We actually made it inside without being asked a thousand times "can I help you find something today"? Sandy was paged and 2 minutes later, she came out to greet me and my wife. She was very polite and laid backed. After taking a test ride she we went back to her office where she explained all the in/outs of the car and the add-on extras....etc. She answered all of our questions and made the process of buying a new car enjoyable. I would recommend Grand Subaru to anyone looking for a new/used Subaru. It's well worth the drive. While you're there, be sure to ask for Sandy. Dan and Anne More

Problem Solver Sandy was not only professional but she was an excellent problem solver even anticipating my questions! Her approach was a straight forward which I f Sandy was not only professional but she was an excellent problem solver even anticipating my questions! Her approach was a straight forward which I found refreshing. I would highly recommend her to any one I know who is looking to purchase a car More

Great place to buy a car! My husband and I were very satisfied with the professionalism and friendliness of Sandy Cuttone and Melissa Distel. We went back to the dealership for My husband and I were very satisfied with the professionalism and friendliness of Sandy Cuttone and Melissa Distel. We went back to the dealership for our # 4 new Subaru and we didn’t leave disappointed. More

Good and painless service A couple words about my experience with the Sales Person - Jeff Schade; - he listened to me - no-pressure, didn't feel rushed - quick and clear c A couple words about my experience with the Sales Person - Jeff Schade; - he listened to me - no-pressure, didn't feel rushed - quick and clear communication (email or in-person) - no games - final price was exactly as negotiated (no last-minute surprises) - professional and polite - he had no problem with locating a specific vehicle More

Fixed my WRX!!! I own a 2011 Subaru WRX and I had an issue with my engine. As I would accelerate, the car would slightly lose power.....the power loss would pulsate. I own a 2011 Subaru WRX and I had an issue with my engine. As I would accelerate, the car would slightly lose power.....the power loss would pulsate. It was very slight, but very annoying. I brought it to my local dealer 4 times and it was never fixed. The last time they worked on it, they said a factory technician was looking at the car. They kept my car for 3 weeks. They said they fixed it, but the moment I got behind the wheel, I could feel it wasn't fixed. Here is where my review of Grand Subaru in Bensenville and Conrad Swiatkowski, the service advisor begins. I looked for reviews of other Subaru dealerships in my area and noticed that Grand Subaru was rated high. I called to make an appointment and hoped to get a loaner car sometime that week. Well, they took me that day and gave me a nice loaner. Conrad told me that Grand Subaru works on many many WRX's and that they would find the problem. Conrad called me every day with an update. They were trying a few things to fix the problem. Only after 4 days, he called me with good news. They found the problem, and it was covered under my extended warranty. While they were under the hood, a leak in my AC condenser was discovered and replaced under warranty. I had an issue with my brake rotors which were fixed as well. I really felt like Conrad and the service department looked over my entire car to ensure it ran as it should. My WRX has not been running properly for 1/2 year, and I was very unhappy. I was looking at other cars to trade for my WRX....even though I really wanted my car fixed. Well, now it is fixed thanks to Conrad the Grand Subaru service department. I will be back and I will be sending my friends to your dealership. Thank you for taking good care of me and my WRX. More

Good service and nice dealership I have just bought my 2015 Forester at Grand Subaru. Mike Sinacola was our purchase agent, he worked with us to give us reasonable price on the vehicl I have just bought my 2015 Forester at Grand Subaru. Mike Sinacola was our purchase agent, he worked with us to give us reasonable price on the vehicle and patiently made sure all our goals are met. He never was too pushy, unlike some other overly aggressive dealers, and it was overall a pleasant experience. I would definitely recommend to go to Grand Subaru, this is my second time purchasing a car from them and I would continue coming back if I need another Subaru again. More

Sales experience It was a great experience from start to finish working with Michael Sinacola. It was refreshing working with Michael, and the dealership itself, beca It was a great experience from start to finish working with Michael Sinacola. It was refreshing working with Michael, and the dealership itself, because they were very professional and NOT slimy and pushy, or ignore when you are ready to purchase because they feel they aren't going to make any money on you like so many other dealerships. He was genuine and concerned that I was happy about my purchase. More