Grand Subaru

EZPZ Factory Order Experience I was shopping for a new car mid-summer after having totaled my previous. I started working with Jen and eventually decided to wait until the 2018 mod I was shopping for a new car mid-summer after having totaled my previous. I started working with Jen and eventually decided to wait until the 2018 models were released, so I kindly asked her to get in touch with me when the new models were available. I hadn't heard from Jen in months and surprisingly she remembered me and called me the day factory orders for new models were available. We went back and forth a bit on options and pricing where she was very transparent. I was worried I was going to get charged a premium over MSRP, but even for the factory order, pricing was still the best in town. Jen kept me updated on the status of my car and when my car arrived, she catered to my schedule for pickup. Normally, I would have negotiated pricing (or tried to), but with the car buying experience through Jen, I felt it wasn't necessary. (I also tried to get a free hat out of the deal, but they don't have hats anymore) More

Excellent dealer. Sandy Cuttone was terrific. Sandy was excellent to work with from start to finish. She had the car prepped and ready to go when we arrived. We took it for a test drive and boug Sandy was excellent to work with from start to finish. She had the car prepped and ready to go when we arrived. We took it for a test drive and bought it without all the fuss about price. The internet pricing at Grand is excellent and makes for a more enjoyable experience. Thanks for making our experience pleasurable. More

Great experience at Grand Subaru Jeff at Grand Subaru was great. He helped us find the exact 2017 we wanted and got us the best price! All if the staff were friendly and very he help Jeff at Grand Subaru was great. He helped us find the exact 2017 we wanted and got us the best price! All if the staff were friendly and very he helpful. I'd recommend Grand very highly. More

Couldn't ask for more Jen was fantastic on many levels. Maybe the best part about her service was her understanding nature and her quick responses to any questions. Jen was Jen was fantastic on many levels. Maybe the best part about her service was her understanding nature and her quick responses to any questions. Jen was by far the best salesperson I've ever dealt with and was extremely knowledgeable about the cars I was looking at. She is definitely not like the stereotypical salesperson and I've already referred several people to her. More

Easy breezy shopping Jen made shopping for a new car a great experience. She made the entire process easy. She was there to answer any questions or concerns I had and I ne Jen made shopping for a new car a great experience. She made the entire process easy. She was there to answer any questions or concerns I had and I never felt pressured into buying right away with her. I my was a pleasure doing business with her and I would definitely recommend her. More

I don't think I could ask for more. I asked a random person in a Chicago Jewel parking lot what she thought of her Outback, as I was thinking of getting one . She loved the car, she sai I asked a random person in a Chicago Jewel parking lot what she thought of her Outback, as I was thinking of getting one . She loved the car, she said, this was her third outback, and that she was happy that her daughter had just bought one. Then, out of nowhere, she said "I used to go to such-n-such dealer closer here to Chicago for my first 2, but I went out to Grand Subaru in Bensenville and I gotta tell ya, it's worth the drive out." That's high praise. Random high praise. For a car dealer. From an early-retirement-age female. I gotta second this random high praise as a middle-age Male. Sandy and the team provided an easy, comfortable car buying experience. Sandy's communications were warmly professional over email and she was expert at getting me comfortably through the process of selling my previous car of 17 years and buying a brand new Outback. I don't think I could ask for more. Thank you, Sandy and team! More

Easy Buy Nicole made my purchase of a new Outback easy. Gracious, courteous, competent and the best price around. I will call upon her again for future car Nicole made my purchase of a new Outback easy. Gracious, courteous, competent and the best price around. I will call upon her again for future car buys. Highly recommended. More

Great Dealership and Great Sales Person!~ I've been a customer of Grand Subaru for a long time! Going anywhere else to get a Subaru is foolish! They are the best~! Sandy was awesome, profe I've been a customer of Grand Subaru for a long time! Going anywhere else to get a Subaru is foolish! They are the best~! Sandy was awesome, professional and did not hesitate to do everything that she could to make the experience painless and without issue! Her communication is great! She responds to texts and emails, even on her day off! There were no games or tricks! Highly recommend Grand Subaru and Sandy Cuttone for your next Subaru! More

Great Internet Sales Experience Nicole was extremely helpful throughout the sales process. She provided us a transparent quote for the vehicle we asked for upfront before we visited Nicole was extremely helpful throughout the sales process. She provided us a transparent quote for the vehicle we asked for upfront before we visited the dealer and had everything ready to go when we came in for a test drive. Nicole was also helpful in explaining the technology in the vehicle and followed up with additional videos for our reference. The price was an excellent value and we were not oversold on extras. Overall, a positive experience and I would definitely recommend Grand Subaru. More

Great purchase experience Nicole was very helpful in providing the right quote from the start and then finding the vehicle I wanted in the time framework suitable for me. Nicole was very helpful in providing the right quote from the start and then finding the vehicle I wanted in the time framework suitable for me. More