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Grand Subaru

Bensenville, IL

5.0
3,878 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,878 reviews

September 14, 2017

Awesome experience Grand Subaru did a great job matching me with the car I wanted. The salesperson (Nealy) was honest,fair and knowledgeable. I visited a few different S More

by Nick504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Grand Subaru responded

We love hearing that, Nick! Nealy was happy to make sure you were in a Subaru that you were comfortable in. Thank you for sharing your thoughts!

September 13, 2017

For awesome price and great customer service--> See Michael! Great car-buying experience with Michael K. at Grand Subaru. This was my first time buying from this dealership. Found a pre-owned Outback online in a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Keller
Sep 15, 2017 -

Grand Subaru responded

John, thank you for sharing your experience with us! Strong and trustworthy customer service is a value held with very high importance here at Grand Subaru and we're pleased to hear that we were able to serve you in that way. Thank you for your business and for taking the time to leave a review. We look forward to seeing you soon!

September 13, 2017

Great experience! Nealy was very helpful and friendly throughout my car buying experience. Everyone I worked with was great and I would recommend this dealership to my More

by A.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Skeate, Al Hassan
Sep 15, 2017 -

Grand Subaru responded

Thank you for sharing your experience with us. We're glad it was a positive one and that you were well taken care of! We do our best to treat customers like family here at Grand Subaru. We look forward to seeing you again soon. Enjoy your new car!

September 12, 2017

Purchase of 2018 Subaru Crosstrek Our experience with Nealy was excellent. She was friendly and knowledgeable. We would certainly consider doing business with this dealership again sol More

by James1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2017 -

Grand Subaru responded

That's what we love to hear! Our staff takes pride in providing our guests with fantastic experiences, and we're pleased that Nealy was able to pull that off for you. Congratulations on your new car and welcome to our family!

September 11, 2017

Great service and experience Thanks Nicole for picking us the perfect vehicle! Her patience with our 4 months back and forth decision was remarkable! Her constant prompt respons More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Sep 12, 2017 -

Grand Subaru responded

How excellent! Our staff strives to ensure that all needs are met throughout their purchasing processes, and we're glad that you enjoyed Nicole's patience during your experience. Thank you for sharing and congratulations on your new Subaru!

September 07, 2017

Purchased new Impreza Jeff Schade from the internet sales team at Grand Subaru was the first dealer rep to reach out to me after I sent word out online to various local dea More

by nivekb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Zglobicki
Sep 11, 2017 -

Grand Subaru responded

Thank you for the great review! We are happy to know that our staff could provide you such a great car buying experience! We hope you enjoy your new car! Please let us know if there is anything else we can do for you!

September 06, 2017

Excellent experience We got great service, and a great car. The staff were straight forward, they listened to our needs and were able to work with us. More

by ecsmithop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola, Al Hassan
Sep 07, 2017 -

Grand Subaru responded

We pride ourselves on our straightforward approach and we're glad to hear it helped make your car buying experience and enjoyable one! Congrats on the new Subaru and please let us know if there is anything else we can do for you!

September 04, 2017

Well worth the trip Nicole was great. We visited another dealership in Indiana, but we weren't that impressed. We are happy we decided to drive so far to buy our Outbac More

by Nikita323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Iacullo
Sep 06, 2017 -

Grand Subaru responded

Thank you so much for choosing us! We are thrilled that we were able to get you into a vehicle that you love!

August 29, 2017

Great service Jason was very friendly and easy to work with. He answer all my questions and showed me how the new features worked on my SUV! More

by mike1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zapfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Aug 30, 2017 -

Grand Subaru responded

Hey Mike, We're happy to hear that Jason took such great care of you and showed you the ins-and-outs of your new SUV. Thank you for your excellent review, and congratulations on your new vehicle!

August 29, 2017

Best car buying experience EVER From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him More

by Nicole Biesterfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zapfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Grand Subaru responded

That's what we like to hear, Nicole! It's good to know that Jason provided the courteous, hassle-free shopping experience that you deserve. We're happy to hear that Jason has earned your future business as well. Thank you for your great review, and we're glad that you're loving your Legacy Sport! We look forward to seeing you again.

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