
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Pricing, Great Service Not only does Grand Subaru offer the most competitive pricing, their dealership is full of professionals who treat customers with respect throughout t Not only does Grand Subaru offer the most competitive pricing, their dealership is full of professionals who treat customers with respect throughout the buying process. Two years ago we talked to several dealers before buying from Nicole at Grand Subaru. We decided to buy another Subaru last week and went straight back to Nicole. Once again we are very pleased! We highly recommend Nicole and Grand Subaru. More
Straightforward experience, no BS. Found a 2013 Subaru Impreza on-line that was available at Grand Subaru. While the dealership was not close to me, my phone call w/ Joe Lewicki to che Found a 2013 Subaru Impreza on-line that was available at Grand Subaru. While the dealership was not close to me, my phone call w/ Joe Lewicki to check on the car's availability made me confident the drive would be worth it. Joe was very straightforward with me throughout the process. When I told him I wasn't interested in an extended warranty, paint/tire protection plans, etc. he listened and never brought it up. Joe coordinated with the Finance Department ahead of time so that all the paperwork was ready for me to sign when I came back. Linda Martinez in Finance was very helpful and professional too. We had one minor issue with my deposit, which Joe & Linda resolved 100% in a very timely fashion. I have to say, this was one of the least stressful car buying experiences I've had in some time. Regards, Mike More
Best experience I've had with a car dealership Grand Subaru gave me the best dealership experience I've ever had by making things so smooth and easy from start to finish. I would definitely recomme Grand Subaru gave me the best dealership experience I've ever had by making things so smooth and easy from start to finish. I would definitely recommend it to anyone in the market for a new vehicle. Nealy Anderson, in particular, was the sweetest person to work with and was easily reachable at all times to answer any and all questions that I had. She assisted me every step of the way and really made the experience painless for me and I am so grateful for that! I ended up leasing a car from Grand Subaru and have no regrets...I love it! More
A friendly, easy, no-hassle, very positive experience. As seniors, we have purchased a number of new cars over the years and have encountered the stereotypical hassle over price. This includes the well As seniors, we have purchased a number of new cars over the years and have encountered the stereotypical hassle over price. This includes the well known phrase "I need to talk to my manager" and the upselling of protective finishes and treatments. We did not experience any of that when dealing with Nealy and the people at Grand Subaru. Instead, Nealy was genuinely personable and responsive to our approach to car buying. We came prepared with in-depth knowledge of the vehicle we wanted, including information about list prices, invoice prices and dealer costs. We had a price in mind that we knew would give the dealership a reasonable profit and we were prepared to shop around to get that price if we could. We explained all this to Nealy. To our surprise, the price she gave us was lower than our target price. Plus, there was no back-and-forth with her talking to some mystical higher power. The deal was sealed right there and then. Our car arrived within the expected time frame with all the options that we had ordered and the people at Grand Subaru had it ready when we arrived. Nealy took time for a test drive to check things out before taking delivery and after a remarkably pleasant experience with Al signing papers and arranging financing we were on our way. We have been invited back to spend time with one of Grand Subaru's technicians to answer questions and to explain the inner workings of the vehicle's electronics. This is a really nice 'extra' that is very much appreciated. We highly recommend dealing with Nealy and the fine people at Grand Subaru. More
Fantastic!!! I was not looking forward to searching for anew car, however when we walked into Grand Subaru that all changed. Will was awesome he was very knowledge I was not looking forward to searching for anew car, however when we walked into Grand Subaru that all changed. Will was awesome he was very knowledgeable, ,kind and respectful. He showed us many options and helped us. We decided upon a Subaru Outback and we love it. We then spoke with the Finance Manager Linda who again was beyond wonderful she discussed our payment options without being pushy and we were extremely comfortable and very pleased with her service as well. We later received follow up calls and even have an appointment to meet up with someone who can help with some of the many great options the car has. I highly recommend that if your searching for a vehicle this is the place to go More
Willing to do anything for your buisness I dealt with Andrew Jennings while picking up my 2019 Subaru WRX. He was extremely positive throughout the entire time i was there and ensured my sati I dealt with Andrew Jennings while picking up my 2019 Subaru WRX. He was extremely positive throughout the entire time i was there and ensured my satisfaction if we chose to buy there. All of my requirements were met down to the T. I could not have asked for a better experience! More
Very pleasant. Andrew Jennings was exceptional! This was the 3rd vehicle that I purchased from Grand Subaru and the experience just keeps getting better. All of the staff from the salesman to the sa This was the 3rd vehicle that I purchased from Grand Subaru and the experience just keeps getting better. All of the staff from the salesman to the sales manager to the service department provide unequaled attention and service. I would recommend them to all my friends and family. More
Best Subaru dealership & staff! I purchased the 2019 Subaru Outback from Nealy Anderson @ Grand Subaru. Entire quote to purchase process was very transparent, smooth and without a I purchased the 2019 Subaru Outback from Nealy Anderson @ Grand Subaru. Entire quote to purchase process was very transparent, smooth and without any surprises. Nealy is very professional and willing to listen to my needs for the car. I purchase car every 3-years due to company policy and mad many car purchases last 9 years. This was the by far the best experience I had at any dealerships. Thank you Nealy and Grand Subaru! More
Great Experience! Kiril went above and beyond to help guide me through my new car purchase. Anything I had questions about he didn't hesitate to answer. When I went up Kiril went above and beyond to help guide me through my new car purchase. Anything I had questions about he didn't hesitate to answer. When I went up to fiance office Kiril and Al made sure I understood the paperwork I was signing, they even made me laugh on multiple occasions. Overall great experience and I would recommend Grand Subaru to everyone. More
Honest, straightforward, and fun car buying experience I just can’t say enough good things about Jeff and Grand Subaru. After requesting a quote via the Grand website Jeff reached out with a great offer. N I just can’t say enough good things about Jeff and Grand Subaru. After requesting a quote via the Grand website Jeff reached out with a great offer. Not only was the price excellent, the out the door included an itemized breakdown of every cost. I made an appointment to see the car that weekend. Foolishly, I visited a different Subaru dealership in the area and decided to purchase a car from them instead. When I let Jeff know I wouldn’t make our appointment he was funny and gracious- I actually felt disappointment I wouldn’t get to work with a car salesman! Hours later the dealer I “purchased” my car from let me know that the configuration I had requested was not an option and that the car would be 3 weeks later than originally promised.... my first move was an email to Jeff in hopes the original car was available. By sheer luck, it was! Jeff even emailed me on his day off to let me know the car was available and we made another appointment to see the car. Walking into Grand Subaru was such a reassuring experience. Jeff walked me through every step of the car buying process and the whole thing went seamlessly. Linda helped me get all my financing squared away and a few hours later I left Grand Subaru elated. I never thought loyalty or integrity were words I’d use to describe a car dealership, but Jeff and Grand have proven otherwise. More