Grand Subaru

Smooth experience of buying car We bought Crosstrek from Grand Subaru last week. Jeff was very patience and thoroughly explained our concerns/questions, even when we taking two littl We bought Crosstrek from Grand Subaru last week. Jeff was very patience and thoroughly explained our concerns/questions, even when we taking two little kids with us for the visit! The whole purchase went pretty smoothly. Although there are other dealer trying to contact us for business, we feel overall we feel more comfortable working with this dealer. More

New car purchase Ramon and Linda delivered excellent service. They the time to explain the details of my purchase. I would definitely recommend Grand Subaru to fa Ramon and Linda delivered excellent service. They the time to explain the details of my purchase. I would definitely recommend Grand Subaru to family and friends. More

Grand is my new dealership because of Aura I have 2 Subarus ('04 Forester and '16 Outback) and I keep my cars for a long time. Both car were serviced by the same dealership for years (not at Gr I have 2 Subarus ('04 Forester and '16 Outback) and I keep my cars for a long time. Both car were serviced by the same dealership for years (not at Grand). When it came time to think about replacing my older car, Grand was the first to reply to my True Car inquiry. Immediately, I got bottom-line pricing and the promise of no dealer ad-ons or other games. Throughout the process with Grand, I asked about several different models and trim levels, and Aura always replied quickly and accurately. I was super impressed, and this is exactly how I wanted to handle this transaction since I knew exactly what I wanted to buy. Bottom line: if you are using a dealership other than Grand, do yourself a favor and give them a shot. If you are looking to buy a car, Aura was wonderful, responsive, and truthful - exactly what any buyer would want!! Regarding my old dealership that was servicing my two existing cars, they would not even give me a bottom-line price by email. They told me that they were too busy (it was a weekend) and that I needed to come the dealership before I would be treated as a serous buyer. That was the end of my relationship, including service. Further, when I had an issue with my just-out-of-warrant Outback, I got the feeling that they would be unwilling to help and that any issues with the car, regardless of what was wrong, would be my responsibility. Aura convinced me to try Grand, and said that I must meet Joe. I brought my car to Grand and Joe was exactly as Aura promised. He listened fully to my explanation of the issue and gave me the impression that he genuinely cared about my situation. After having the service team inspect the car, they, along with Subaru corporate, concluded that the issue should be resolved and paid for by Subaru. I was so happy that I didn't need to fight to get a result that I wanted. More

Great experience! I was over 700 miles away from this dealership, but it was worth every mile to get the excellent service and the great price. I highly recommend deali I was over 700 miles away from this dealership, but it was worth every mile to get the excellent service and the great price. I highly recommend dealing with Nicole and the whole team! More

New crosstek owner Kiril was quite good in the way he handled us. He was informative about the different models of Subaru which helped me decide my car. Kiril was quite good in the way he handled us. He was informative about the different models of Subaru which helped me decide my car. More

New Ascent owner Best price. Nicole did a great Job with getting us vehicle and trade in process. Al did great with financing. Both kind and professional. I will recom Best price. Nicole did a great Job with getting us vehicle and trade in process. Al did great with financing. Both kind and professional. I will recommend this dealership to my friends and family. Thank you!! More

Your One-Stop Subaru Shopping Experience Let me start off by saying WOW!!! Nicole, the internet sales manager was INCREDIBLY helpful, she got me the car of my dreams, and made the process abs Let me start off by saying WOW!!! Nicole, the internet sales manager was INCREDIBLY helpful, she got me the car of my dreams, and made the process absolutely amazing. She answered every question I had, and was extremely helpful in the process. Al in finance was also very helpful in getting my loan approved, and going over all of my coverage options and terms. These guys are a no-pressure, easy to work with group. If you're in the market for a car, shop Grand Subaru- you'll be one and done. Thanks again guys, buying my first new car couldn't have been a better experience. More

Best price BY FAR in a 500+ mile radius and no games. 2019 Subaru Outback 2.5i - Cash Buyer Nealy Anderson was my salesperson. Nealy was great to work with. Knowledgeable, Prompt Communicator, Acco 2019 Subaru Outback 2.5i - Cash Buyer Nealy Anderson was my salesperson. Nealy was great to work with. Knowledgeable, Prompt Communicator, Accommodating, No Nonsense or Pricing Games, and a Great Attitude. We agreed on an out-the-door price before I ever made the 300 mile trip to pick up my car, and that is exactly what I paid. Had an 11am appointment and was on the road by 12. Al Hassan was the finance person and he was also a straight shooter. Easily the best experience I have had with a car dealership. Thanks, Chris G. More

Great price. No hassle. Found the exact base model Outback we were looking for, in the right colors (int/ext) with the right "extras"; nothing more that we needed. Car was d Found the exact base model Outback we were looking for, in the right colors (int/ext) with the right "extras"; nothing more that we needed. Car was delivered in a few days from another location as promised. The quoted price on the phone is what we actually paid; no bait and switch or up charging. Their out the door price was significantly lower than 2 other local dealers who also allegedly quoted me the "fixed Costco price". Nicole made the process fast and painless! More

Excellent Buying Experience The car buying experience can often be wearisome and stressful, but that was not the case with Grand Subaru. Our Consulting Specialist Joe Lewicki wa The car buying experience can often be wearisome and stressful, but that was not the case with Grand Subaru. Our Consulting Specialist Joe Lewicki was courteous, helpful, and not the least bit pushy. The vehicle was in excellent condition, and the sales process was painless. I would highly recommend working with both Joe and Grand Subaru. More