
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New Outback Purchase We recently purchased a 2019 Outback and the experience was refreshing compared to auto purchases in the past. Ramon was the reason this was such a g We recently purchased a 2019 Outback and the experience was refreshing compared to auto purchases in the past. Ramon was the reason this was such a great experience. He was very responsive to our questions and provided a price quote that was fair and transparent. I would highly recommend Grand Subaru to others and would encourage all to contact and work with Ramon for their new car needs. Thank you Ramon for all your help with our New Outback purchase. More
I flew from Oklahoma to buy my new 2019 Outback, after a terrible experience at the local dealership. Never in my 41 years nor in my professional career have I experienced such sincere and perfect service. terrible experience at the local dealership. Never in my 41 years nor in my professional career have I experienced such sincere and perfect service. Friendly, transparent pricing, above and beyond the call of duty at every turn. Grand Subaru, Bob and Al specifically, made this seamless for me. A few emails two days before, no more than an hour in the dealership for paperwork, and I was out the door and on my road trip! I despise buying cars. It’s a always been a frustrating, degrading, and lengthy process. I am loving my Outback and hope I never have to buy from another dealer ever! When this one wears out many years down the road, I will be back. A sincere thank you! More
Great experience Had a great experience from the dealer. They were nice and made me feel comfortable been there. They had a great selection of vehicles which I was int Had a great experience from the dealer. They were nice and made me feel comfortable been there. They had a great selection of vehicles which I was interested in. In the end I got a car I was happy to take home. More
I'm so happy! I was treated so poorly at two subaru dealerships that I almost gave up to start researching other brands. I'm so happy that I didn't!! I contacted I was treated so poorly at two subaru dealerships that I almost gave up to start researching other brands. I'm so happy that I didn't!! I contacted Grand Subaru and everything changed. My 2020 Outback is fabulous in every conceivable way, and Aura and Al were a joy to work with! I actually enjoyed the whole experience - I never thought I'd say that about car shopping! More
nice stuff ,nice service Trace is very friendly and helpful. I got a perfect sti with kindly service. So enjoy driving now. Nice price. Thanks grand Subaru for my car. Trace is very friendly and helpful. I got a perfect sti with kindly service. So enjoy driving now. Nice price. Thanks grand Subaru for my car. More
Bob's patient and dedicated to customer satisfaction. I'd heard and read many regrettable car buying experiences. Bob expressed genuine concern for my wife and I and making our car investment a memorable I'd heard and read many regrettable car buying experiences. Bob expressed genuine concern for my wife and I and making our car investment a memorable one. We've not only bought our first Subaru but we've established a new friendship. We look forward to a long relationship with Grand Subaru. It's nice to experience an individual and business that take pride in their performance. More
A very positive experience. Bee was very helpful. I just love my new Subaru. Not only is it beautiful, but it drives like a dream. Ms. Ban Jax was very helpful in familiarizing me with the vehicle. Sh I just love my new Subaru. Not only is it beautiful, but it drives like a dream. Ms. Ban Jax was very helpful in familiarizing me with the vehicle. She really knows her stuff. Everyone was very friendly. I would definitely recommend Grand Subaru! More
To tell the truth. I has been seeking a price on a 2020 Outback. Three dealers were advised of my request. Two other dealers told me that official pricing had not been e I has been seeking a price on a 2020 Outback. Three dealers were advised of my request. Two other dealers told me that official pricing had not been established, even though the Subaru web page had published MSRPs. Ramon responded to my request, asking me what trim level and what options I wanted. I told what I was looking for and he replied with a price and an invitation to bring my trade-in for an appraisal. The used car sales manager offered me a fair price and Ramon wrote up the order. He placed the order on August 22, and said I should expect delivery in November. On September 26, Ramon called and sent an email advising me my Outback had arrived. The next day, I picked up my new Outback. It was exactly what I ordered at the price we agreed on. I am very pleased with the whole experience. More
Wendy was awesome! Walked in a 830 pm and was able to make my purchase that night thanks to Wonder Woman Wendy! Will search here for cars again! Walked in a 830 pm and was able to make my purchase that night thanks to Wonder Woman Wendy! Will search here for cars again! More
First time Subaru owner! This is the first Subaru I have owned. I’ve had it a week and so far I’m very happy with the car. Sharlene was great to work with. This is the first Subaru I have owned. I’ve had it a week and so far I’m very happy with the car. Sharlene was great to work with. More