Grand Subaru

Overall good experience Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. More

I liked my experience with Jeff Schade and Grand Subaru I found Jeff to be very up front about the deal. He told ,me to use text as the best way to contact him. He told me what he could and couldn’t do. T I found Jeff to be very up front about the deal. He told ,me to use text as the best way to contact him. He told me what he could and couldn’t do. The initial offer was below what I expected. They try to be transparent and they succeeded. I wish they had filled out a few more forms before I got there, but they were upfront that it would take 2-3 hours to finalize the paperwork. It took about 3,5 hours out the door. I was able to make the final deal via emails and phone calls ,which is only way I buy cars now. So, none of the BS of “come in to close the deal”. I like that they have a second training session to review the operation of the features. I need that as the cars are so feature -rich these days that it’s hard to remember all the options. I have a few questions days after the sale and Jeff has been very responsive to help me. I like that. They are very supportive of rescue dogs and have events at the dealership to support that. Dog fan, so i like that. I’ve been out the door quicker at other dealerships, but over all and. I have no complaints about the experience at Grand Subaru. Even if we have have to wait,, i thinks it’s really important to know the timeline and where we stand and Jeff was great about keeping us informed. Happy go work with Jeff and would recommend him to others. More

Honest and friendly service. I came to Grand Subaru as they had the most competitive pricing in the area. Vee managed to procure the exact car i was looking for and stayed with me I came to Grand Subaru as they had the most competitive pricing in the area. Vee managed to procure the exact car i was looking for and stayed with me throughout the buying process. She was professional, knowledgeable, and even made the time spent at the dealership enjoyable. I would highly recommend Grand Subaru, and especially Vee for your next car buying experience. More

Purchase of a Forester This experience was quite pleasant, quick and friendly. It surpassed all previous experiences. the many client-based info and extras are very much a This experience was quite pleasant, quick and friendly. It surpassed all previous experiences. the many client-based info and extras are very much appreciated. Nealy made the purchase very easy and stress-free. Nealy, Jason and others were all helpful and friendly. More

Excellent Dealer Experience Always a pleasure working with Joe Lewicki and Ryan Drouin they take the time to answer all your questions. The Excellent Customer Service is what Always a pleasure working with Joe Lewicki and Ryan Drouin they take the time to answer all your questions. The Excellent Customer Service is what bring’s us back to Grand Subaru!!! More

Friendly Accommodating No Hassle Atmosphere Wonderful car buying experience. Worked around our schedule and let us test drive by ourselves and did not push for the hard sell. Upfront about the Wonderful car buying experience. Worked around our schedule and let us test drive by ourselves and did not push for the hard sell. Upfront about the availability of our car and when finally was ready walked us through all the closing steps of buying the car. Follow up visit to discuss the car and options was fantastic. Very nice feature and service to have with all the gadgets on new cars. I would recommend this dealership to family and friends. More

2020 Outback Came back for my second Subaru as this dealer outclasses all others in the northwest of Chicago and southern Wisconsin. Joe Lewicki was the best and I Came back for my second Subaru as this dealer outclasses all others in the northwest of Chicago and southern Wisconsin. Joe Lewicki was the best and I am glad he was there for me again More

Good experience Recently I bought an Ascent at this dealership with Kiril as the salesperson. He was knowledgeable about the car, courteous and professional. He did h Recently I bought an Ascent at this dealership with Kiril as the salesperson. He was knowledgeable about the car, courteous and professional. He did his best to find the car I needed with the features I wanted to have. Very patient and polite. Thank you More

Easy & Enjoyable! Buying a car with Grand Subaru was actually enjoyable! Friendly staff like Afiza made the whole process totally transparent and efficient. This was m Buying a car with Grand Subaru was actually enjoyable! Friendly staff like Afiza made the whole process totally transparent and efficient. This was my first time buying a car, and I expected to feel intimidated or overwhelmed, but am so grateful to have had the opposite experience. Would highly recommend. More

Awesome new buyer experience. Quick and straightforward process on buying a new car. I Highly recommend this dealership if you're in the market for a brand new Subaru. Employees we Quick and straightforward process on buying a new car. I Highly recommend this dealership if you're in the market for a brand new Subaru. Employees were awesome and friendly during the whole new buyer experience. More