
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We worked with Mark Hoen and had a great experience buying a used car. Mark was very helpful, did not pressure us, or over-sell. He had great attention to detail, and helped us get a few issues we noti buying a used car. Mark was very helpful, did not pressure us, or over-sell. He had great attention to detail, and helped us get a few issues we noticed on the vehicle taken care of - despite it being a used car sale. Only drawback was a long wait to work with finance, but that wasn’t Mark’s fault. Kinda typical when you buy a car anyway. We will consider coming back to this dealer - simply because of the service that Mark provided. Mark was not the stereotypical used-car salesman. If you end up trading here, ask for Mark Hoen. More
Very responsive and great to work with Jeff was fantastic to work with. He was very responsive and helpful throughout the entire process. He would message us with updates outside of his o Jeff was fantastic to work with. He was very responsive and helpful throughout the entire process. He would message us with updates outside of his own business hours just to keep us up to speed. The entire process was very smooth and super low pressure and he was very informative. Jeff had all of the answers to questions we had about extended warranties etc. He never pushed something on us if we didn't want it. Best of all he gave us superb pricing on our new Subaru! Thanks so much Jeff!!! More
Helpful, Efficient Service Kiril was very communicative and helpful on the phone before we met. Buying the car was much less stressful with his support and ability to answer que Kiril was very communicative and helpful on the phone before we met. Buying the car was much less stressful with his support and ability to answer questions throughout the process. I would definitely recommend this dealership and his sales service. More
As a first time Subaru owner, I couldn't image not buying from Grand Subaru! I am extremely satisfied with my 2019 Outback, as well as the buying process, and knowledgeable and personable staff at Grand Suba from Grand Subaru! I am extremely satisfied with my 2019 Outback, as well as the buying process, and knowledgeable and personable staff at Grand Subaru. Thank you again Daniel Colon. More
easy to work with Jen is easy to work with and straightforward. I was able to finalize our negotiated price relatively quickly. The whole buying experience was painless Jen is easy to work with and straightforward. I was able to finalize our negotiated price relatively quickly. The whole buying experience was painless and one of the best I have had purchasing a car. More
Jen is great. From my first interaction with her via email , she continued to answer my questions and kept me up to date in obtaining the specific car I wanted. Jen was patient , knowledgeable , and m email , she continued to answer my questions and kept me up to date in obtaining the specific car I wanted. Jen was patient , knowledgeable , and made the whole process of buying a new car less stressful. Thank More
Daniel Colon made car shopping a great experience! Daniel made the car buying experience so easy and stress-free! He is very down to earth and knowledgeable. He has a laid-back manner and did whateve Daniel made the car buying experience so easy and stress-free! He is very down to earth and knowledgeable. He has a laid-back manner and did whatever he could to make the process smooth and not too long and drawn out. In addition, Daniel is someone who goes the extra mile: when I emailed him to let him know that there was no owners' manual in the car, he dropped one off at our house! More
Brianna Bartoli was an absolute pleasure to work with and made this the most enjoyable low pressure car buying experience I have ever had. Even the test drive was enjoyable even though I hadn't driven a man made this the most enjoyable low pressure car buying experience I have ever had. Even the test drive was enjoyable even though I hadn't driven a manual in 10 years she made me comfortable throughout. Thanks! More
Super sweet and very caring. Was totally honest with me in my purchase and got me what I was looking for. Very attentive didn't make me feel like a dollar sign. I would reccomend her to anyone. in my purchase and got me what I was looking for. Very attentive didn't make me feel like a dollar sign. I would reccomend her to anyone. More
Great service and great communication Cameron was very proactive with communication from the day I put the down payment on my new vehicle. On the day I was able to pick up the vehicle he d Cameron was very proactive with communication from the day I put the down payment on my new vehicle. On the day I was able to pick up the vehicle he did great job explaining everything he could about the vehicle during the few hours that I was there. More