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Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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No hassle. Purchased a 19 WRX from Grand. Ramon responded immediately to my quote request. Ramon answered all my questions about the car. He took extra time to e Purchased a 19 WRX from Grand. Ramon responded immediately to my quote request. Ramon answered all my questions about the car. He took extra time to explain everything about this model. From the time I clicked the Internet price button until I drove it home Ramon was there to help. This is my second purchase from Grand Subaru and I will not hesitate to go there again. More
Great Experience If you've purchased a few cars before, chances are you've thought, "I hope I don't have to do that again for a long while." My process of buying a use If you've purchased a few cars before, chances are you've thought, "I hope I don't have to do that again for a long while." My process of buying a used Subaru was so smooth that it makes me want to buy another car right away. (Sorry, Grand Subaru — that's not going to happen. But thank you for a great experience) More
Best Experience ever would recommend Grand Subaru Overall Best experience in Grand Subaru would recommend to everyone seeking a Subaru Matt with great customer service and very helpful. Also, Chris be Overall Best experience in Grand Subaru would recommend to everyone seeking a Subaru Matt with great customer service and very helpful. Also, Chris being very helpful with great management skills. More
Fantastic experience! This was the the best experience I've had in any dealership. The communication with Aura was great. I was given a fantastic price on a brand new 2019 This was the the best experience I've had in any dealership. The communication with Aura was great. I was given a fantastic price on a brand new 2019 WRX compared to every other dealer I contacted. I would definitely come back to buy another car! More
Excellence I had an awesome time visiting this dealer. My experience was Incredible. The Steps in purchasing a car was explained in detalis at a high level of pr I had an awesome time visiting this dealer. My experience was Incredible. The Steps in purchasing a car was explained in detalis at a high level of proffesionalism. Briana Bartoli ha? succesed our expectations with her passion, experience and knowledge in the auto industry. A friendly enviroment which can bring you joy all year long. More
Good Experience Overall and Great Customer Service Our first Subaru. We drove to Grand Subaru as they had the Outback with the features we wanted. Pricing was more competitive than other Subaru dealer Our first Subaru. We drove to Grand Subaru as they had the Outback with the features we wanted. Pricing was more competitive than other Subaru dealer much closer to where we live. Nealy is very communicative and goes above and beyond what would be expected to make sure we where satisfied and understood all the details she was explaining. She was thorough in here explanations but not pushy when it came to the extra's they where offering. Linda was quick and efficient when it came time for the paperwork, always the worst part of buying a car. Not this time. We will definitely recommend Grand Subaru. Thank you Nealy, we love our Outback. Bernie & Martha More
Good overall experience. Very competitive prices. Good service. Could be better in some areas but for most part I am satisfied. Definitely better than some other recent car bu Very competitive prices. Good service. Could be better in some areas but for most part I am satisfied. Definitely better than some other recent car buying experiences. Nealy works hard to earn your business. More
Sneaky Generally very friendly, it’s his job after all. However he tried to add multiple extra insurances without even asking about it and telling me how muc Generally very friendly, it’s his job after all. However he tried to add multiple extra insurances without even asking about it and telling me how much it will cost. After noticing that my car payment is much higher than it should I asked him if he added any additional coverage and it turned out he did, he added an extra coverage for over a 5 thousands. Clearly he was hoping that I will not notice it so he’ll get commission when I told him I don’t want any additional insurances he got really upset. I would not trust him again and I’m definitely not going back to this dealership More
Great customer service! My wife and I had a great first time buying a new car experience! And that was thanks to Jeff. He gave us the best price by far compared to any other My wife and I had a great first time buying a new car experience! And that was thanks to Jeff. He gave us the best price by far compared to any other Subaru dealership in our area. He went above and beyond to make sure we are completely satisfied with our questions and made sure we got the dream car we wanted. He went over the numbers with us, explaining what each one meant. He didn't play any games with us and we didn't feel pressured into adding extra warranties or stuff we didn't need. He did offer it as that's part of his job, but we respectfully declined and that was it. Overall I'd highly recommend Jeff and Grand Subaru dealership. All employees we talked to there were friendly and were willing to help. Linda was great when it came time to pay and go over the paperwork. She carefully explained each one and gave us time to read through (even though it was almost closing time). Afiza was instrumental in giving us an overview of all the features the car had! We are happy to be part of the Grand Subaru family now! Thank you Jeff, Linda, & Afiza! More
Great dealership! Our experience was excellent. Brianna Bartoli is awesome, informative, answered many questions and provided information we may of not thought of. Br Our experience was excellent. Brianna Bartoli is awesome, informative, answered many questions and provided information we may of not thought of. Brandon Metz, finance mgr was informative, quick and efficient. Both were also very courteous and made our car buying experience pleasant! Definitely give Grand Subaru 5 stars! More