Grand Subaru

Could not be happier Sometimes your family grows with out planning, this sometimes requires a undesired vehicle upgrade. This painful enough. Visiting this dealership and Sometimes your family grows with out planning, this sometimes requires a undesired vehicle upgrade. This painful enough. Visiting this dealership and being helped by these wonderful people made the process so much easier. Cameron and Nick are the Best! Let them help you. More

A surprisingly pleasant experience! After having my 2019 Forester totaled in an accident, I was eager to replace it with another Forester. On a tight deadline to have replacement transp After having my 2019 Forester totaled in an accident, I was eager to replace it with another Forester. On a tight deadline to have replacement transportation, I had my work cut out for me. In the process, we visited 7 area Subaru dealers. Though I was concerned that higher volume might equal greater pressure to buy, the salesperson, Trace, couldn't have been more helpful and more professional. Ended up in a 2020 with an even higher trim level than the 2019 at an incredibly competitive price (surprising since I didn't really have time to shop on price alone...) When I checked the otd price, it was $2k less than I had paid for the '19 model this past January at another area dealership. Was very impressed overall with the process, and really enjoyed working with Trace and Brandon. Would highly recommend Grand Subaru to anyone in the Chicago area looking to buy a Subaru vehicle. More

Internet sale Cameron came in on his day off to accommodate my schedule. He became personally involved in vehicle preparation when he felt that the process was taki Cameron came in on his day off to accommodate my schedule. He became personally involved in vehicle preparation when he felt that the process was taking too long. He has followed up via phone to answer questions following the purchase. His attitude throughout this process made the purchase comfortable. More

Excellent Dealership to work with Everyone I worked with was patient, friendly, and professional. They went above and beyond to make sure I was able purchase the exact model Subaru Leg Everyone I worked with was patient, friendly, and professional. They went above and beyond to make sure I was able purchase the exact model Subaru Legacy I wanted and took the time to make sure I understood all the ins and outs of the vehicle. More

Excellent car buying experience!! I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, she was very pleasant. Once we were in to see the car, the whole experience was wonderful and not stressful at all. We didn’t get the high pressure sales tactics like at other dealerships, and I was very pleased with dealing with Afiza, as well as with Brandon in Finance. I will definitely keep coming back to this dealership in the future to buy cars!! Roy More

Great experience!!!! Highly recommend! Great experience! Highly recommend! Kind people! Visit them & you will love the service that they are giving you. As of now we bought 3 cars from them Great experience! Highly recommend! Kind people! Visit them & you will love the service that they are giving you. As of now we bought 3 cars from them. More

GREAT EXPERIENCE Nealy Anderson is a very friendly and knowledgeable salesperson. I highly recommend her and the dealership. You get good pricing without the hassle. Nealy Anderson is a very friendly and knowledgeable salesperson. I highly recommend her and the dealership. You get good pricing without the hassle. The service department is also very good. A few months after purchasing my Forester I had door guards installed and a small dent repaired. All personnel very friendly, work was done in a timely manner and they provided me with a free loaner car. Jason Zapfel provided after sale help with how things worked and Conrad Swiatkowski helped in the service department. Both were very friendly and knowledgeable . More

Wow...great experience. Started with Aura, and finished with Cameron. Both are wonderful to work with, but Cameron went over the top. I never thought I'd say these words. B Started with Aura, and finished with Cameron. Both are wonderful to work with, but Cameron went over the top. I never thought I'd say these words. But this experience made buying a car enjoyable. More

So much more than we bargained for From our first time on the lot to today, Joe Lewicki & John Francel and the Grand Subaru team have and continue to work to exceeded our expectations. From our first time on the lot to today, Joe Lewicki & John Francel and the Grand Subaru team have and continue to work to exceeded our expectations. The Grand Subaru team defy the “Car Salesperson” stereotypes. We are officially a Grand Subaru family. More

Overall good experience Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. More