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Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,877 reviews
December 19, 2019
My most pleasant car purchase experience EVER! I have gone through the car-buying process quite a few times over the past 45 years, and I can say without reservation that working with Jeff Schade t I have gone through the car-buying process quite a few times over the past 45 years, and I can say without reservation that working with Jeff Schade to buy a new Subaru for my wife was the most pleasant and least stressful car purchase I have ever experienced. I was quoted a fair Internet price for the car my wife wanted, Jeff made sure that we were offered an acceptable amount for our trade-in, and there were absolutely no instances of "let me go check with the sales manager about that!" Unlike many of my previous experiences over the years at other dealerships, at no point in the process did I feel pressured or that anyone was trying to take advantage of me. I highly recommend this dealership, and Jeff Schade in particular. More
by desperry
December 18, 2019
This is the 4th Subaru we have owned and the second from Grand. I am in my 60s and have purchased many cars and trucks and I have to say that this was the most low pressure sales approach ever. I left after Grand. I am in my 60s and have purchased many cars and trucks and I have to say that this was the most low pressure sales approach ever. I left after making the deal and never felt that buyer remorse. Jeff Schade followed through with everything he said and I was very pleased with my trade in deal. More
by Tdicarpentry
December 18, 2019
Business Manager I am from out of state and bought the car based on having test drove the car in my home state. I planned to leave for Arizona in 3 weeks. The deal w I am from out of state and bought the car based on having test drove the car in my home state. I planned to leave for Arizona in 3 weeks. The deal was agreed upon at 3:35. At 4:55 p.m. I got to see the business manager who informed me I couldn't get the title for 3 weeks due to the state of Illinois. I just couldn't believe an out of stater had to wait 3 weeks before receiving the title. I received the title in one week from the dealership. The business manager was wrong. Stressful situation due to being mislead. More
by Iowan On Business Trip
Employees Worked With
Daniel Colon
December 17, 2019
Was impressed how even under construction they were efficient and courteous, loved how they made us feel welcome.. and the coffer machine made my day. efficient and courteous, loved how they made us feel welcome.. and the coffer machine made my day. More
by Mother8
Employees Worked With
Wendy Kaplan, Brandon Metz
December 17, 2019
Love my Subaru and the team at Grand - thank you! This is my second Subaru from Grand. Ramon walked me through the best option for me. I appreciate the kindness of everyone there. The facility is c This is my second Subaru from Grand. Ramon walked me through the best option for me. I appreciate the kindness of everyone there. The facility is clean and comfortable - makes the waiting part easier during the whole process. I won't go anywhere else! More
by EC
December 16, 2019
Great overall experience The best auto buying experience I've ever had thanks to Afiza Abaihanova , Very knowledgeable answered all my questions far beyond my expectations . The best auto buying experience I've ever had thanks to Afiza Abaihanova , Very knowledgeable answered all my questions far beyond my expectations . sure made me feel comfortable...... Also want to give a shout out Al Hassan , Thank you for being so informative taking you're time to answer all my questions. More
by ginogambarota
December 16, 2019
Great shopping experience with Vee! Excellent customer service. She was very clear, punctual, and not anything pushy during my purchase. I highly recommend her to anyone who is intereste Excellent customer service. She was very clear, punctual, and not anything pushy during my purchase. I highly recommend her to anyone who is interested in buying a Subaru with a good price! More
by K.I.
Employees Worked With
Vee Banjac
December 14, 2019
Drew was great! He was very quick to respond to emails, and was very friendly, fun and personable during our visit and test drives. I would highly recommend working with him! and was very friendly, fun and personable during our visit and test drives. I would highly recommend working with him! More
by whitney.meyer
Employees Worked With
December 13, 2019
Jeff and my very first Subaru As a senior citizen who has bought a number of cars, I was not really looking forward to the process of going to a dealer. I was interested in the S As a senior citizen who has bought a number of cars, I was not really looking forward to the process of going to a dealer. I was interested in the Subaru Crosstek based on the research I had done. Jeff was recommended to me and was by far the most competent and fair salesman I have ever worked with. Everyone at the dealership was very helpful. I ended up purchasing a Subaru that day and I love my car and the service department as well! More
by cmraad
