Grand Subaru

Great experience Will was very helpful to my wife and I. We came in to see another sales person but he had not been able to get there by there time we arrived so Will Will was very helpful to my wife and I. We came in to see another sales person but he had not been able to get there by there time we arrived so Will asked to help us. It had snowed that morning and the car we were interested in was completely covered in snow and ice. Will took the car back and hosed off all of there ice and snow so we could look at it. He was polite and very low pressure which I appreciated. More

Great experience. I emailed the dealer about what car (2020 Forester Limited) I wanted and the price I was willing to pay. Got a quote back in about 10 minutes that was I emailed the dealer about what car (2020 Forester Limited) I wanted and the price I was willing to pay. Got a quote back in about 10 minutes that was the best price of all the dealers I emailed. Trade in value was very fair. Paper work and financing was fast. I really enjoyed working with Jeff Schade. Brandon on the finance end was also very good to work with. Would highly recommend giving Jeff a call if you're looking for a new car. More

Quick and Smooth Will made the process very quick and smooth. We quickly found a car that fulfilled everything I was looking for. Paper work went fast. I would highly Will made the process very quick and smooth. We quickly found a car that fulfilled everything I was looking for. Paper work went fast. I would highly recommend working with Will he is very knowledgeable and polite. More

We had the pleasure of working with Cameron on our new outback purchase over the last 2 weeks. Kudos to you guys down there, I kept seeing the same thing on Reddit and all the various Subaru forums “go to outback purchase over the last 2 weeks. Kudos to you guys down there, I kept seeing the same thing on Reddit and all the various Subaru forums “go to Grand in Illinois” needless to say I was very very pleased with the service he provided. We went to several dealerships in Wisconsin (where we are from) and it was a constant hassle, screw around, and game playing at every turn. Cameron was great, no bs, and he gave us the best quote (that we received) on the very first email. No games, “no when can you come in for a test drive” none of that. I appreciate that he took the time to help me, without giving me the typical “stealership” approach. We also ran into a hiccup with the original car we wanted and he went out of his way to secure a car from a different dealership. Anyways the service he provided was a 5/5 no doubt and when it comes time for me to replace my car I know who I’ll be calling. We had a great experience, and it was much less painful that I expected it would be. More

Good Experience with Cameron Haque Went to Grand Subaru, which was further than other dealers, because after using Consumer Reports web site, Cameron Haque sent an email that he had a C Went to Grand Subaru, which was further than other dealers, because after using Consumer Reports web site, Cameron Haque sent an email that he had a Crosstrek in stock that had the exact color and features that we wanted. And he quoted a price in the email that was lower than we had seen elsewhere. Cameron took a long time explaining all the features on the car and how they worked. We had a 2004 Forester, so weren't familiar with all the new technology. He then let us take the car out for a test drive on our own. A salesman at another dealer we first went to, did none of this. Cameron explained the different types of financing and offered warrantee and additional protection plans, but when we declined them, he didn't give us the hard pressure sell like others have. We feel like we got a good deal on a great car with minimum hassle. More

Third purchase We purchased a new Outback from Grand in 2014 and another one in 2017. Now we purchased a 2020 Ascent. Grand is our Subaru home and Subaru is all we We purchased a new Outback from Grand in 2014 and another one in 2017. Now we purchased a 2020 Ascent. Grand is our Subaru home and Subaru is all we will buy. Jeff found the car we wanted in stock and gave us a fair deal in my opinion. He was a pleasure to work with, very straightforward, answered all of our questions. No hassles with Grand. They don't waste your time. More

Working with Brianna was a breeze I have purchased several new cars over the years and have had varying degrees of discomfort doing it. I watched the YouTube videos about car dealersh I have purchased several new cars over the years and have had varying degrees of discomfort doing it. I watched the YouTube videos about car dealerships and their tricks and manipulations before walking into Grand Subaru and meeting Brianna Bartoli. I found that I didn't need them and I wasn't worried about her honesty at all! She was friendly and professional and very forthcoming about the details in our contract. I love my new CrossTrek especially after such a good experience getting it. More

Salesman was excellent Matt Dwral was very knowledgable and made our new car purchase a breeze. He was able to answer all of our questions concerns without hesitation. Matt Dwral was very knowledgable and made our new car purchase a breeze. He was able to answer all of our questions concerns without hesitation. More

Pleasure doing business with you. Communication with Afiza was quick and informative. Living in another state I was worried about making an unnecessary trip but she assured me the vehicle was as clean a Afiza was quick and informative. Living in another state I was worried about making an unnecessary trip but she assured me the vehicle was as clean as pictured. It has been a week only but all is good. Thanks More

Friendly, Helpful and Straightforward Grand Subaru and especially Aura were great to work with in our hunt for a new car. Aura was extremely helpful and fast with responding to our initial Grand Subaru and especially Aura were great to work with in our hunt for a new car. Aura was extremely helpful and fast with responding to our initial questions online. When coming in, Aura was a joy to deal with from first sitting down to talking over different cars to pulling off the lot with our new Crosstrek. We would recommend any friend or family member to work with these folks and when we are in need for another new car, we plan to return. More