Grand Subaru

Incredibly patient Nicole was incredibly patient with me and the numerous questions I asked in order to understand the various models and different options available. Nicole was incredibly patient with me and the numerous questions I asked in order to understand the various models and different options available. Very different from some of the experiences I have had at other dealerships! More

First time Subaru buyer We are very grateful to have gotten Will as our salesperson. He is extremely knowledgeable of the Subaru products and does an excellent job of explai We are very grateful to have gotten Will as our salesperson. He is extremely knowledgeable of the Subaru products and does an excellent job of explaining the technology. Will took us on multiple test drives and made sure that we were comfortable with the vehicle that we were looking to purchase. Will, thanks again for putting us into our first Subaru! More

We just purchased our Subaru , and our experience was wonderful. We were taken care of quickly and efficiently. A positive experience! Thanks to the team! wonderful. We were taken care of quickly and efficiently. A positive experience! Thanks to the team! More

Afiza was wonderful! She was very responsive and answered all of our questions. She made buying a new car a breeze. We had a minor issue after the purchase and she followed up attentively. all of our questions. She made buying a new car a breeze. We had a minor issue after the purchase and she followed up attentively. More

Matt Drwal was very helpful and friendly. He was able to answer all my questions and was very knowledgeable. I was able to get a brand new Impreza with little difficulty thanks to him. answer all my questions and was very knowledgeable. I was able to get a brand new Impreza with little difficulty thanks to him. More

Brianna was Brilliant! We were so grateful to have landed in the capable hands of Brianna. She was a genuine professional, easy to work with, and we did not feel any undue p We were so grateful to have landed in the capable hands of Brianna. She was a genuine professional, easy to work with, and we did not feel any undue pressure in our exchanges with her. Totally made the process of purchasing a vehicle painless. Whew! Brandon was also friendly, efficient and fair. More

This was my first car dealership experience and Daniel Colon could not have made it any easier. I was definitely intimidated but he made the process go seamlessly. Thank you for the great experience Subar Colon could not have made it any easier. I was definitely intimidated but he made the process go seamlessly. Thank you for the great experience Subaru! More

2018 Subaru WRX LTD Issue with headlight freezing, building up while driving when it is snowing. not suitable for long driving or out of state especially when it is snow Issue with headlight freezing, building up while driving when it is snowing. not suitable for long driving or out of state especially when it is snowing (i mean not even continuous snowing). Very dangerous so do not ever do that. Gas tank keeps freezing, again when it snows, just a little cold temp outside and it always happens every time. Very inconvenient and unreliable as you have to fix that before you can put gas. Snows build up underneath. This snow should clear up or melted away already as the car's been driven 40 miles 2 way already. I have 2 2004 cars and one is a 2005 Subaru STI and never experienced any of this issue with the WRX LTD. Contacted dealer when it happened a month after driving it in October and was just advised to just pour water or use credit card to take out the ice build up around the gas cap..For the headlights i can figure that out because it is all LED and it was flushed inside and not mounted so this should be recalled and fixed. It just like the stop light here in illinois that they have so much issues when they all get replaced with LED. Not enough heat to melt the freezing snow (snow and wind), it caused accident because drivers could not just see it. Dealer is hopeless so I wrote Subaru like 5 times already about this all they said is check with the Dealer??? They are both incompetent dealing with the customers once you purchased the car but they will answer all your questions when you are still buying it...just buy something else, for reliability I have a 2004 Subaru STI and a 2004 Toyota Sienna LXE LTD AWD that are still on the road. Probably cars built in the past last long than newer ones. I'll trade this overpriced car and will just start leasing...or wait for another year till issues will come out then decide to buy... More

I cannot recommend Aura enough. She made the process of buying a car comfortable and made it clear that honesty was her top priority! I’d go to her for anything! Thanks, Aura! buying a car comfortable and made it clear that honesty was her top priority! I’d go to her for anything! Thanks, Aura! More

Amazing experience! Afiza was an awesome salesperson. She answered all of our many questions, and even took my husband to the service department to talk to a technician. Afiza was an awesome salesperson. She answered all of our many questions, and even took my husband to the service department to talk to a technician. She made us feel relaxed and didn't pressure us at all. We walked out the same day with our Forester! More