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Grand Subaru
Bensenville, IL
3,818 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,818 reviews
December 09, 2019
new ascent great experience...no pressure all options explained.... I found my perfect Subaru online, and he was super quick to respond... better service than tw great experience...no pressure all options explained.... I found my perfect Subaru online, and he was super quick to respond... better service than two other dealships More
by acur1220
December 09, 2019
Easy Peasy I've purchased 6 cars from dealerships in my life and I must say working with Afiza at Grand Subaru was the EASIEST process I have dealt with. No run I've purchased 6 cars from dealerships in my life and I must say working with Afiza at Grand Subaru was the EASIEST process I have dealt with. No run around or weird tactics, agreed on a fair price prior to visiting. Test drove the used vehicle and a few things needed fixed, I thought they might have an issue with that or raise the price. Nope - fixed everything no problem prior to purchase. No pressure about warranties either, financing was fast and painless. Would definitely recommend. I live about 30 minutes away but will be traveling for service with the hopes it is as accommodating as the sales side. More
by palma.ryan
Employees Worked With
December 07, 2019
Good experiences with Jen and other staffs in Grand Subaru Jen was very efficient and professional. I got my 2020 Outback from Grand Subaru. Jen and I had multiple conversations over the phone after the tim Jen was very efficient and professional. I got my 2020 Outback from Grand Subaru. Jen and I had multiple conversations over the phone after the time visit. She/the dealer spent time/effort to get a white Outback from Wisconsin (we preferred white). Very good experience! BTW, the environment can be improved a little bit. More
by Robert Li
Employees Worked With
Brandon Metz, Jen Zglobicki
December 07, 2019
Jeff is amazing!!! I bought my Crosstrek with Jeff. He is very professional and easy to work with. He gave me the best price compared to any other Subaru dealership. He I bought my Crosstrek with Jeff. He is very professional and easy to work with. He gave me the best price compared to any other Subaru dealership. He is just wonderful. Thank you, Jeff! More
by Stef
Employees Worked With
December 07, 2019
New sale experience Sale with Aura Total experience was easy and handled professionally all the features of my 2020 forester touring were explained fully by my internet Sale with Aura Total experience was easy and handled professionally all the features of my 2020 forester touring were explained fully by my internet contact Aura . The finance person Al was equally helpful and a capable salesman. Dennis Sullivan More
by vatorsman1
December 06, 2019
Bob S. Was professional and friendly. He was not pushy and listen to what he had to say and answered all our questions. Overall experience was excellent.! and listen to what he had to say and answered all our questions. Overall experience was excellent.! More
by Dcdzx10
December 06, 2019
Trace is knowledgeable and professional. He worked as quickly as one could in order to find us the right Impreza. He made the process and timeline for buying the car clear and followed through on that. B quickly as one could in order to find us the right Impreza. He made the process and timeline for buying the car clear and followed through on that. Buying. Car is never quick, but Trace made it end up fun in the end. We left feeling good about our new car and the experience. More
by CathyDees
Employees Worked With
Linda Martinez, Trace Peterson
December 06, 2019
Ramon was great Ramon was excellent! He walked us through the process very quickly and gave us a great run down of the car and the different options. Brandon on the f Ramon was excellent! He walked us through the process very quickly and gave us a great run down of the car and the different options. Brandon on the financing side was great also. More
by dpklein2
December 05, 2019
Aura is the consummate in customer care and her service of me and my children in the purchase of our Ascent was stellar! Thanks. Aura! of me and my children in the purchase of our Ascent was stellar! Thanks. Aura! More
by Vicki T
December 05, 2019
2020 Forester Premium - out fifth Subaru in four years! Jeff Schade was great to work with. Keeping the entire purchase process under two hours was impressive and appreciated. Seeing Jason again was good. Jeff Schade was great to work with. Keeping the entire purchase process under two hours was impressive and appreciated. Seeing Jason again was good. Chris Czaja is always a pleasure to work with, a true professional who understands the customer's needs and expectations and really tries hard to be my advocate. I like that. That's why I keep coming back. More
by Steve B
