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Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,877 reviews
January 29, 2020
Kiril helped me place an order for my STi and was very professional and informing me of any status updates. Extremely knowledgeable and made the whole process seamless, from start to finish! Will definite professional and informing me of any status updates. Extremely knowledgeable and made the whole process seamless, from start to finish! Will definitely do business with Grand Subaru and Kiril again! More
by Stan J
Employees Worked With
January 27, 2020
Thanks Cameron and Everyone at Subaru Cameron made our experience easy and painless. He wasn't pushy, just helpful and he just waited on us to make a decision in our time. We are so grat Cameron made our experience easy and painless. He wasn't pushy, just helpful and he just waited on us to make a decision in our time. We are so grateful for Grand Subaru helping us buy a beautiful new car for our growing family. In addition, the service team at Subaru is amazing. We have an older Subaru Impreza as well and they really do a full inspection. They give the most pressing things on the car and understand we cannot always afford all of them at once. They also try to give an honest timeline on the future items needing addressing and when to check in on those items. Such as belts, tires, breaks, etc. More
by meaganhimmerich
January 27, 2020
Great dearlership Sandy is very customer oriSheis ented. She listens to any concerns and then resolves them if necessary. She is the person I will deal with for any f Sandy is very customer oriSheis ented. She listens to any concerns and then resolves them if necessary. She is the person I will deal with for any future Subarus. My experience from my purchase of a 2019 Outback was exceptional. She was honest, and extremely helpful in getting me into my Outback. More
by dick
Employees Worked With
January 27, 2020
Great service very respectful. I would highly recommend coming to Grand Subaru again because of the service. Highly recommend going to Michael Sinacola, very helpful! coming to Grand Subaru again because of the service. Highly recommend going to Michael Sinacola, very helpful! More
by ISH1970
Employees Worked With
Michael Sinacola
January 27, 2020
Matt was very easy to work with. He remembered the Outback we bought 6 years ago by the color of the side moldings we had installed ( not matching body color ). No questions asked why I wanted a manua Outback we bought 6 years ago by the color of the side moldings we had installed ( not matching body color ). No questions asked why I wanted a manual transmission even though I am not exactly a kid anymore. Overall, I had an excellent experience for the 3rd time at Grand Subaru More
by gbfram
January 27, 2020
My experience was great and very fullfilling. tnx to Bri.. Grand Subaru has a wonderful sales model demonstrated by competence and excellence of sales staff and support team . This is my second Forester in 3 Grand Subaru has a wonderful sales model demonstrated by competence and excellence of sales staff and support team . This is my second Forester in 3 years Grand Subvaru sold by Brianna. She is excellent and people good in coordinating and reaching the best option for me with minimum time spent in negotiation. The Forester Sport as delivered was what I want and ordered. It came to Brianna as expected by me. She was deligent, knowledgeable, and very responsive. Excellence in performance, efficient and People Good. I will recommend the dealership to my friends, and family and neighbors. Many thanks to Brianna.....FLCanela More
by fRaterDeal
Employees Worked With
Brianna Bartoli, Linda Martinez
January 26, 2020
Nealy was such a blessing. Taking time to explain each step to my son as we went. He came along be ause he wanted to learn the process if purchasing a new car. She went out of her way to answer all our q step to my son as we went. He came along be ause he wanted to learn the process if purchasing a new car. She went out of her way to answer all our questions fully and in good humor. I will recommend Nealy and Grand Subaru to any friends looking for a car. More
by m lemme
January 25, 2020
They know how to listen Aura guided us through our recent purchase of a 2020 Forester. We had shopped around quite a bit, but went with Aura and Grand Subaru because she act Aura guided us through our recent purchase of a 2020 Forester. We had shopped around quite a bit, but went with Aura and Grand Subaru because she actually listened and responded to what we wanted. We actually also told her we didn't want further sales attempts of "extras" at time of sale, and she listened. She and her finance department associate, Brandon, made this buy as painless as possible. We had to travel from far South Side Chicago, but it was worth it. More
by Dennis
Employees Worked With
Brandon Metz, Aura Soberanis
January 25, 2020
Will was an excellent person. He was not high pressuring us at all. I would go back to him anytime. He has us drive new and certified vehicles which we asked about us at all. I would go back to him anytime. He has us drive new and certified vehicles which we asked about More
by steve.cronin
Employees Worked With
William Mojica
January 25, 2020
Jeff is the most thorough car salesman I have ever dealt with. Extremely patient and fair. Explained every last car option and dial. Highly recommend. with. Extremely patient and fair. Explained every last car option and dial. Highly recommend. More
by Bcohen
