Grand Subaru

Good buying experience The entire team was polite and seemed to care about us getting the right car for us. Ramon was very enthusiastic and helpful, and continued helping us The entire team was polite and seemed to care about us getting the right car for us. Ramon was very enthusiastic and helpful, and continued helping us even after his next appointment came in. I was very pleased with my buying experience, and am still excited about the new Subaru I purchased. More

excellent Michael made certain all are concerns about the car were addressed before any discussion of buying. No pressure. Second car purchased from Grand. all Michael made certain all are concerns about the car were addressed before any discussion of buying. No pressure. Second car purchased from Grand. all ok More

We were looking for our 2nd Subaru and found the most competitive pricing at Grand. Aura was especially helpful, as was Sandy, in the online process to get the car we wanted at a reasonable price. competitive pricing at Grand. Aura was especially helpful, as was Sandy, in the online process to get the car we wanted at a reasonable price. More

Pleasant purchase experience Ramon and Brandon worked to make the process smooth and expedient. At no time I felt pressured or uncomfortable. Follow up correspondence was prompt a Ramon and Brandon worked to make the process smooth and expedient. At no time I felt pressured or uncomfortable. Follow up correspondence was prompt and complete. More

Vee was great to work with. Was able to handle the sale quickly and professionally. Would definitely buy from Vee again. Love the new Subaru. quickly and professionally. Would definitely buy from Vee again. Love the new Subaru. More

2nd Outback purchase from Grand Subaru This was my second purchase from this dealer and a second great experience. Vee was very informative, she knew her product and was very personable. Mo This was my second purchase from this dealer and a second great experience. Vee was very informative, she knew her product and was very personable. Most of the pre-test drive interactions were via email and she replied promptly and completely. When we came in for the test drive she didn't have the exact model/trim package that we wanted, but she got 2 different models so that I could drive my engine of choice in one and then see the trim amenities in another. The actual sale went very smoothly, their numbers pretty much matched mine and the car was prepped perfectly. It was about as no-hassle as they come and believe me when I say I have bought many new cars over the last 47 years that this dealership is head and shoulders above all the rest I have used. Thanks again, Vee! More

Great Customer Service I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my c I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my complimentary car wash on a weekly basis. I love the way I am treated by the service staff as well. Awesome experience . More

I had a very quick and easy transition from my old lease to my new 2020 Subaru WRX. The process and paper work was quick and easy All thanks to Trace Peterson and Grand Subaru. I would highly recommend comi to my new 2020 Subaru WRX. The process and paper work was quick and easy All thanks to Trace Peterson and Grand Subaru. I would highly recommend coming into the dealership. More

Wow. I really can't say enough about our experience with Ramon Cintron at Grand Subaru in Bensenville. He took care of us like we were his family. We have been car shopping for a while and found other de Ramon Cintron at Grand Subaru in Bensenville. He took care of us like we were his family. We have been car shopping for a while and found other dealerships to be... lacking in the customer service department. We were about to give up when a friend recommended we look at Subarus. We called around to a few different places looking for a Forester with one specific color/ trim option. Let me tell you, this car is AMAZING. If you haven't driven a Subaru before you really must test drive one. This is our first Subaru and we are in love. But, this is a review of the dealership so let me tell you about our experience. It just so happened that Ramon had the one we wanted, while the other dealerships had to special order it. So, we packed up our 18 month old and rushed over to Bensenville after work to take a look at it. However, Ramon was warm and friendly and was not pushy at all. It really seemed that if we left without buying a car it wouldn't be a problem. (It probably helps that these cars sell themselves.) He listened to our lifestyle and worked with us to decide on the best trim and other options. Ramon was also very considerate of our time because we had our baby with us. He was a man on a mission to get us our car and out of the dealership for the baby's bed time. So, yeah. I highly recommend Subaru and if you're going to buy one definitely buy one with Ramon at Grand Subaru. More

Cameron gave us full 5 star customer service! It’s a pleasure being a repeat customer and that they are consistent in their performance. David pleasure being a repeat customer and that they are consistent in their performance. David More